DVassist Counselling Helpline & Web Chat

For anyone seeking one to one support, we now offer both a Helpline and live Web Chat, with experienced counsellors.

1800 080 083

NOW OPEN 7 days a week, 7am to 12am AWST (except on public holidays).

Live Web Chat

NOW AVAILABLE 7 days a week, 7am to 12am AWST (except on public holidays). See the yellow chat icon on the far bottom right of this screen.

If you live in regional, rural or remote Western Australia and you are experiencing family and domestic violence, please call DVassist’s telephone support counselling service or contact us on Web Chat. The DVassist helpline and Web Chat support service is free and confidential.

If you don’t speak English, call us and we will connect with TIS National to have an interpreter on the phone with us.  If you are deaf or hearing-impaired, you can contact us via the National Relay Service.

You can contact us if you:

  • are worried about your relationship and are not sure if what you are experiencing is family or domestic violence
  • are experiencing domestic or family violence
  • have experienced domestic and family violence and are wanting counselling
  • are concerned that a friend or family member may be experiencing violence

What to expect when you contact us

We know that talking about family and domestic violence can be difficult, especially for the first time. When you contact DVassist, you will speak with a qualified and experienced counsellor who understands the unique challenges of experiencing family and domestic violence in regional, rural and remote Western Australia.

We will work with you to help identify what you can do and to connect you with the right support services if you’re ready to take that next step.

We can be contacted on either the Helpline or Web Chat, 7 days a week, 7am to 12am (except on public holidays).

You can learn how to stay safe at home and find out more about safety planning and an escape bag checklist.

If you or someone you know is in danger, please call 000.

You might be isolated, but you are not alone. We are here to support regional, rural or remote Western Australians experiencing family and domestic violence. Our phone and web chat counselling services are anonymous, confidential, free and available 7 days a week.

Are you experiencing family or domestic violence? Don’t know where to start to get help? ...Let’s chat

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