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If you are in a domestic and family violence crisis, below is a list of crisis services, including local police, domestic violence police units, ambulance services, local hospital services, and fire and emergency services. If you cannot find local crisis support services for your area, you can find a list of state and national support services at the bottom of this page.

Bunbury State Emergency Services

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Bunbury Volunteer Fire and Rescue

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Waratah – Family Domestic Violence Coordinated Response Service

This service provides review and triages of Domestic Violence Incident Reports. This brief Intervention Model provides risk assessments, facilitates multi-agency case management on a needs basis and develops appropriate responses for families and individuals where incidences of family and domestic violence have occurred.
Family and Domestic Violence Coordinated Response Service is a Co-Location Response Model which includes the Department for Child Protection and Family Support and the WA Police; together, they form the Family and Domestic Violence Response Team.
 
For out of hours help, advice and counselling 1800 737 732.
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St John Of God Bunbury Hospital

 
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St John Ambulance Service Bunbury

St John Ambulance is responsible for receiving all State-wide emergency triple zero (000) calls requiring ambulance attendance.

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South West Health Campus – Bunbury Hospital

The South West Health Campus in Bunbury is the major medical centre for the region and is a Regional Resource Centre under the WA Health Clinical Services Framework.

It incorporates 24-hour emergency care with a wide range of support services including an acute psychiatric unit, coronary care unit, cancer centre, domiciliary care unit, geriatric assessment unit, hospice care unit, maintenance renal dialysis unit, obstetric services, paediatric services and a dental unit.

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Salvation Army – Bunbury Family Crisis Accommodation

Offers crisis accommodation in Bunbury for adults over the age of 18.
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DFES Bunbury

DFES works in collaboration with Western Australian communities and other government agencies to help prevent, prepare for, respond to and recover from diverse hazards including fires, cyclones and floods, to name a few.

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Bunbury Police

Bunbury Police cover Boyanup, Bunbury, Capel, Capel River, Carey Park, College Grove, Crooked Brook, Dalyellup, Dardanup, Dardanup West, Davenport, East Bunbury, Elgin, Ferguson, Forrest Beach, Gelorup, Glen Iris, Gwindinup, Henty, North Boyanup, Paradise, Pelican Point, Peppermint Grove Beach, Picton, Picton East, South Bunbury, Stirling Estate, Stratham, The Plains, Usher, Vittoria, Wellington Forest, Wellington Mill, Withers .

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AccordWest – Collie House

Collie House provides 2 short term crisis accommodation units in Collie for women aged 25-44 and their children at risk of becoming homeless. If you’re exiting a living situation that may have left you feeling unsafe or at risk, these self contained units are available for up to 3 months and will help provide stability, security and reliability for your family as you wait for community accommodation to become available.
Key Eligibility Criteria:
• Women aged 25 – 44
• Willing to participate in an assessment of housing and other needs by the Housing & Homelessness Team.
• Willing to work with the Housing & Homelessness Team to address personal barriers to gaining accommodation. 
• Willing and able to engage with other organisations that provide additional support for mental health, alcohol and other drugs and Family and relationships support.
• Have a regular source of income (Collie house can help you apply for Centrelink payments)
• Have independent living skills (e.g. cooking, cleaning, laundry, using public transport)
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State and National Crisis Support Services Services

Sexual Assault Resource Centre

The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
 
SARC provides:
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault
• Counselling services for recent and past sexual assaults, rape and child sexual abuse
• Advice for health professionals about to see a patient following a sexual assault 
• Education and training for professionals 
 
SARC services are available to:
• People of all genders
• People 13 years of age and older 
• People affected by sexual assault, including rape and sexual abuse 
• Family members and partners of a person who has experienced sexual violence
 
To request a counselling appointment, telephone between 8:30am and 4:30pm.
(08) 6458 1828
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Youth Crisis and Emergency Services

The department of child protection and family support provide and fund a range of child safety and family support services throughout the state including mandatory reporting investigations and training, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.

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Living Proud LGBTI: Crisis Support

Living Proud provides essential services to LGBTQI+ communities via counselling phone lines, health and wellbeing initiatives and community capacity building.

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Financial Counselling Network – Emergency Relief and Food Access Service

There are a number of community organisations throughout the state that provide emergency relief to people experiencing financial hardship, in the form of food vouchers, bill payment support and more. Emergency Relief assistance is available to support you if you:

  • are struggling to put food on the table
  • are facing overdue bills
  • have used  your savings to pay for daily expenses
  • have experienced a reduction in income

You may be eligible for emergency relief even if you’re not receiving Centrelink income support

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Western Australia Police Force

If life is at threat, call 000 immediately. If you need to report a breach of a Family Violence Order, or require Police attendance, please call 131 444. Questions you may be asked:

  • The address where the incident is taking place.
  • Your name and telephone number.
  • The offender’s name, age and date of birth.
  • Are there any weapons involved? Are you able to describe them?
  • Are you the victim? If no, what’s the victim’s name?
If the incident is occurring while you are talking to the operator, stay on the telephone. Your safety is paramount to us.
 
Police can also issue a Police Order, help you to get a Restraining Order, find a refuge or alternative accommodation. They can also refer you to support agencies such as Crisis Care, counselling services and legal services such as the Legal Aid Domestic Violence Legal Unit. The police will take all measures possible to ensure the victim and children’s welfare and safety is not compromised. They are also committed to ensuring that the perpetrators are held accountable.
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Pets in Crisis

The Pets in Crisis program is a free service providing a temporary home for pets whose owners are experiencing immediate family and domestic violence. Pets are placed in a loving foster home while their owner seeks refuge or temporary accommodation of their own.
The service is available via a referral from a caseworker only. Pets in Crisis is open to all domestic pets, including cats, dogs and pocket pets (rabbits, guinea pigs, mice, etc.) for up to three months.
The scheme is not for emergency situations and the Pets in Crisis team is only available during normal business hours.
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Online Restraining Order Application

A restraining order is designed to prevent acts of family or personal violence. Having a restraining order allows the police to intervene on behalf of the protected person if the conditions are breached.
The online restraining order application service has been introduced for people seeking the protection of a restraining order to lodge their application without having to attend a court registry.
Police officers have the ability to issue a police order for up to 72 hours in certain circumstances. This order is a temporary restraining order that allows the protected person the ability to make an application to a court during normal business hours. Please contact the Western Australia Police Force on 131 444 if you require police assistance or 000 in an emergency.
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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
If you have concerns about a child’s wellbeing, please contact the Central Intake Team on 1800 273 889 or email cpduty@cpfs.wa.gov.au
Translating and interpreting services available on 13 14 50
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Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence
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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

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1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

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WA Poisons Information Centre

The WA Poisons Information Centre (WAPIC) is an emergency phone service to the states of Western Australia and South Australia and the Northern Territory providing management advice in cases of suspected poisoning and known poisonings. Advice is also provided on drug information and poisoning prevention.

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