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Below is a list of financial services, including financial counselling, planning and advice services. If you can’t find local financial support services for your area, there is a list of state and national financial support services at the bottom of this page.

St Vincent de Paul Society – Emergency Relief and Home Visitation Program

Emergency Relief assistance through food, material aid, budget advice, utility bills, advocacy issues as well as friendship and support. Home Visitations are carried out by ‘members’ who join local groups called ‘conferences’. Conference members are volunteers who meet regularly to provide mutual support, spiritual reflection and to discuss how best to respond to the people they assist.

Anglicare WA Financial Counselling Bunbury

Financial Counselling is for anyone seeking financial information. It is an inclusive service that is appropriate for people in a broad range of circumstances no matter where you live or how much you may earn.

Anglicare WA’s Financial Counsellors are qualified to:

  • Make assessments of financial situations
  • Provide information and options to address financial problems
  • Assist with resolutions if necessary
  • Advocate and negotiate with creditors
  • Make referrals to other useful services in the community

Dixon Financial Group

Dixon Financial Group is a locally owned and operated business that has been serving the financial needs of the South West. Services include:

  • Superannuation
  • Investments
  • Insurance/ Wealth Protection
  • Estate Planning
  • Debt Management
  • Retirement Planning

AccordWest – Emergency Relief

Emergency Relief services are here for you in your time of need and will provide you with help such as:

  • Support so you are able to remain connected with home utilities
  • Assistance to help pay for medical bills or prescriptions
  • Material aid and goods to help with day-to-day living
  • Transport assistance such as bus, train or fuel vouchers
  • Access to ongoing support services including financial planning, mental health and drug and alcohol support.

Bunbury Service Centre

Services staff can help you with:

  • Medicare
  • Centrelink

Services you can access using self-service terminals:

  • Medicare
  • Centrelink
  • Child Support

State and National Financial Services

Australian Government – Services Australia

Support through payments and services while you are looking for work or doing approved studies to help you find and keep a job.

Services Australia – Crisis Payment

To get this you must:

  • be eligible for an income support payment from us
  • be in severe financial hardship
  • have an extreme life change. You can get it if you:
  • are experiencing family and domestic violence
  • get out after 14 days from prison or psychiatric confinement as a result of an offence
  • are a Humanitarian Entrant into Australia for the first time
  • go through a natural disaster not covered by the Disaster Recovery Payment
  • are in Australia when the event occurred, and when you submit your claim
  • are eligible for an income support payment.

Services Australia – Farm Household Allowance

A payment for farming families in financial hardship.

To get this you must:

  • be a farmer or partner of a farmer, who spends a major part of your time and capital, working on the farm
  • meet the income and assets test limits
  • meet mutual obligation requirements. To get Farm Household Allowance (FHA) you must meet all the following:
  • be a farmer or partner of a farmer
  • be 16 years or older
  • contribute labour and capital to an Australian farm, or are the partner of a farmer who does
  • have income and assets below certain amounts
  • have had less than 4 years of FHA in the specific 10-year period.

National Debt Hotline

National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Their financial counsellors offer a free, independent and confidential service.

Your Toolkit

Your Toolkit is a free comprehensive online financial toolkit that is designed to help women facing domestic and family violence and financial abuse on their journey to more independent, confident and safe lives. Their website includes information on:

  • Centrelink and myGov account and support payments
  • Tools for managing your own finances (including budgeting and saving)
  • Financial assistance for living costs
  • Understanding financial areas such tax, superannuation, credit and insurance

MoneySmart

ASIC’s MoneySmart website is for all Australians – young or old, rich or poor, investing or paying off debt.

They offer free, independent guidance. They have smart tips on dealing with the ups and downs of life:

  • losing your job
  • having a baby
  • divorce or separation
  • buying a home
  • losing your partner

WAConnect

WAConnect is an online directory where users can search for food relief, financial counsellors and emergency accomodation among other services.

No Interest Loan Scheme

No Interest Loans (NILS) provide individuals and families on low incomes with access to safe, fair and affordable credit.

Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.

Eligibility:

  • Health Care Card/ Pension Card or earn less than $45 000 a year after tax ($60 000 for couples or people with dependants)
  • Lived at current or previous address for at least 3 months
  • Capacity to repay the loan

StepUp Loans

StepUp is a low interest loan for people on low incomes who have difficulty accessing credit from a bank. You can borrow from $800 – $3,000 with up to three years to pay it back. There are no fees. Loans can be used for items such as:

  •  Secondhand cars or repairs
  • White goods
  • Furniture
  • Computers
  • Vocational Education
  • Medical Expenses

*Loans cannot be used for cash, debt consolidation, holidays or bills

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