Below is a list of youth support services, including youth mental health and counselling, youth education services, youth support groups, youth mentoring services and youth contact services. If you cannot find local youth support services for your area, there is a list of state and national youth support services at the bottom of this page, including those offering counselling, information and referral services.

Youth Focus – Albany

Youth Focus provides a friendly, confidential and professional service for young people who are in need of counselling and support. Counsellors are trained professionals who work with young people specifically around issues associated with suicide, depression and self-harm. Covers Albany and the Great Southern.

 

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Great Southern Community Alcohol and Drug Service – Albany

The Great Southern Community Alcohol and Drug Service (GSCADS) team supports communities across the vast region from Walpole to Bremer Bay, and north to Kojonup, Katanning and Lake Grace as well as many places in between.

Our services are free, confidential and everyone is welcome.

Our services

  • Assessment and referral
  • Counselling and support for adults, youth and families
  • Counselling for people in the justice system including court diversion programs (diversion and cannabis intervention)
  • Needle and syringe program
  • Group counselling
  • Therapy programs including SMART Recovery and art groups
  • After hours counselling services by appointment
  • Support for people with both mental health and alcohol and other drug concerns
  • Shared care with other services
  • Outreach support
  • Support for local communities through prevention and community development activities
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headspace Albany

headspace Albany supports young people 12 – 25 who are experiencing mild to moderate mental health concerns and/or substance use issues, and their family and friends.
headspace Albany is easy to access for young people and their families, with no referral required to use the services.
 
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Albany Youth Support Association – Albany Youth Outreach

Albany Youth Outreach provides early intervention and support to at-risk young people commencing secondary education, up to 18 years of age. With referrals accepted from partner agencies and individuals, the program provides:

  • Mentoring to enhance relationships with families and others
  • Referrals and support to access appropriate services
  • Support to establish connections to activities and the community
  • Advocacy and information
  • Support to actively and positively participate in Open Access arts activities

Priority is given to those with high support needs who are likely to have experienced multiple risks. The free and strictly confidential program is designed to prevent crises occurring in these young people’s lives.

Eligibility:

  • Young people aged between 12 and 18
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State and National Youth Support Services Services

Youth Crisis and Emergency Services

The department of child protection and family support provide and fund a range of child safety and family support services throughout the state including mandatory reporting investigations and training, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.

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Kids Helpline

Kids Helpline is Australia’s free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
 
• All young people are treated with respect
• All young people can choose the gender of the counsellor they speak to
• Young people are able to access the same counsellor if they wish to call back
No problem is too big or too small to call Kids Helpline about, including but not limited to: 
• Mental Health
• Physical Health
• Safety & Abuse
• Relationships & Sex
• Life issues
• Family & friends
• School & work
• eSafety
 
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Start Out

Start Out is an organisation which aims to support people of diverse sexualities and genders, eradicate discrimination against members of the LGBTQ+ community, and educate the wider community on the effects of discrimination and exclusion on LGBTQ+ youth. 
Service offered is a peer Role Model to act as a mentor and personal support. 
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Youth Legal Service

Youth Legal Service is a not-for-profit organisation providing free legal services to children and young people (under 25 years of age) across Western Australia. 
 
Youth Legal Service provides legal advice in the following areas:
 
• Criminal Matters – legal advice on all criminal matters and traffic offences
• Motor Vehicle Accidents – legal advice and casework to establish liability and negotiate with insurers or claimants
• Contract Law – legal advice on establishing the capacity to contract, contractual obligations and unconscionable contracts
• Leaving Home – advice on legal rights and responsibilities and accessing personal belongings and papers
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Suicide Call Back

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Suicide Call Back Service services include telephone chat services, online chat and video chat.

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Qlife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Services are for LGBTI individuals, their friends and families, and health professionals in Australia.

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Kidshelpline

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Kids Helpline counsellors are available 24 hours a day, 7 days a week, to talk to you. No problem is too big or too small to call Kids Helpline about.

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eheadspace

eheadspace offers online and telephone mental health support to young people aged 12-25 years and their families or friends. Young people may contact eheadspace if they need advice, are worried about their mental health or are feeling isolated or alone. eheadspace is not a crisis service
 
How eheadspace can help:
• If you are feeling down
• If you are feeling stressed
• If you are being bullied
• If you have concerns about drugs and alcohol
• Getting along with your family and friends
• Romantic relationships
• Questions about sex
• Questions about gender and who you are attracted to
• Getting advice about helping a friend
• Anything you want to talk about!
 
Group chats allow you to connect with other people like you. Led by a headspace professional, group chats explore a range of helpful topics.
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DVassist Telephone Counselling Service

The DVassist counselling service is available Monday to Saturday, from 8 am to 10 pm, via free call 1800 080 083 or webchat to anyone living in remote, regional, and rural Western Australia. We provide information and support for women, men and young people living in remote, regional, and rural Western Australia experiencing family and domestic violence.
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1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

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