Below is a list of everyday necessities services, including secondhand clothing shops, emergency relief, soup kitchens, safe computer and Wi-Fi access, and government support. If you cannot find local everyday necessities services for your area, you can find a list of state and national everyday necessities services at the bottom of this page.

Winun Ngari: Kimberley Money Management Services (KMMS)

KMMS provides a range of education services including; budgeting, debt management, saving plans, family payment education, bill paying, purchasing assistance, internet & phone banking, information on loans and credit cards, lost superannuation, tax assistance, financial counselling, insurances and free access to phone and computers.

The program currently services both the Derby township, and remote communities in the West Kimberley through an established outreach program. The outreach program ensures services are delivered to the following communities; Looma, Pandanus Park, Bebunburru, Mowanjum and the Gibb River Road (Imintji, Dodnun, Kupungarri and Ngallagunda).

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Ngunga Women’s Group – Financial Counselling

NWG offers:
 
  • Financial counselling
  • Financial Capabilities
  • Mobile playgroup
  • Art & Craft
  • Ngunga Op- shop
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Kimberley Community Legal Services – Financial Help

Financial Counselling: How can KCLS help?

  • Complete a budget with you;
  • Contact other services and agencies to confirm your bills and debts;
  • Call Horizon Power if you are struggling to pay your power bill, and you want Horizon Power to approve you for a government payment towards your bill: the Hardship Utilities Grant Scheme (HUGS);
  • Apply for some of your debts to be forgiven because of your hardship; and
  • Deal with debt collectors.

Centrelink: How can KCLS help?

  • Arranging Centrepay deductions to pay bills and rent
  • helping you understand payments and confirm your entitlements
  • Appealing Centrelink decisions you do not agree with
  • Talking to you about Centrelink in your community

Kimberley Community Legal Service provides an outreach service from Broome to Dampier Peninsula, Derby and Fitzroy Crossing.

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Derby Service Centre

Services our staff can help you with:

  • Centrelink

Services you can access using our self-service terminals:

  • Medicare
  • Centrelink
  • Child Support
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Centacare – Homelessness Support

Centacare Kimberley offers support to people who are homeless, or are highly at risk of becoming homeless in Broome and Derby. Homelessness is where you don’t have a stable or secure place to live, so includes people who are living in overcrowded family homes. All people over the age of 25 are eligible for support. The focus of the three Homelessness services is to support individuals, couples and families to achieve the goal of obtaining and then maintaining long term stable housing in the Public Housing system, or, the private rental market.

The Derby service can work with any person who is Homeless, but does have a focus on supporting women and children who are escaping Domestic Violence to secure long term housing.

Homelessness Services offer a holistic response that can support people to overcome multiple life challenges, and are able to provide support in the areas of:

  • Applying for housing;
  • Access to short and medium term accommodation options
  • Referrals to specialist and mainstream services
  • Advocacy and support
  • Access to education, training and employment
  • Life & independent living skills development
  • Access to Financial advice and Material aid
  • Mentoring and positive role modelling
  • Tenancy information, advice and support

 

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State and National Every Day Necessity Services Services

Australian Government – Services Australia

Support through payments and services while you are looking for work or doing approved studies to help you find and keep a job.

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WESNET – Safe Connections

The Safe Connections program provides tech-abuse advice to women who are experiencing technology-facilitated abuse as well as being able to provide women (and children) affected by domestic, family or sexual violence with a free Safe Connections phones and top-up credit (eligible clients can top-up 3 times in the financial year).

They also provide tech-abuse advice where they can organise appointments with one of our tech experts.

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CWA of WA Sir James Mitchell Fund

The Sir James Mitchell Fund is used to assist those who may need a helping hand. Applications for assistance are considered on an individual basis and are completely confidential. Assistance is in the form of IGA food cards, health expenses and other general assistance. It does not assist with whitegoods, rental bonds and arrears, utility bills (electricity, gas, water etc), car registration/maintenance, travel or funeral expenses.

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Emergency Relief and Food Access Service

The Emergency Relief and Food Access Service is here to support you in identifying and applying for help.
 
Emergency Relief assistance is available to support you if you:
 
• are struggling to put food on the table
• are facing overdue bills
• have used  your savings to pay for daily expenses
• have experienced a reduction in income
 
You may be eligible for emergency relief even if you’re not receiving Centrelink income support.
 
If you are unable to make a phone call, please lodge an online enquiry on their website. 
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WAConnect

WAConnect is a free directory for service providers, and people looking for assistance. Users can search for food relief, financial counsellors, and emergency accommodation, among other services, and get a list of services that can provide assistance in the location that is convenient.
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Uniting WA

Family violence
Paying the costs of moving to safety.
The Escaping Violence Payment (EVP) Program is available for people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress.
Please go to the Uniting WA website for more information. 
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No Interest Loan Scheme

No Interest Loans (NILS) provide individuals and families on low incomes with access to safe, fair and affordable credit.
 
Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.
 
Am I eligible?
• I have a Health Care Card / Pension Card or earn less than $45,000 a year after tax ($60,000 for couples or people with dependants)
• I have lived at my current or previous address for at least 3 months
• I can show that I have a capacity to repay the loan
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Services Australia – Crisis Payment

A one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.
 
To get any of these payments, you must meet all of the following:
 
• Be in severe financial hardship
• Get, or, be eligible for an income support payment or ABSTUDY Living Allowance
• Be experiencing an extreme circumstance.
To be eligible, you must be experiencing 1 of the following:
• You or someone you’re caring for are required to quarantine or self-isolate due to COVID-19
• You’ve experienced an incident of family and domestic violence
• You’ve had to leave your home because of a natural or other disaster not covered by a disaster relief payment
• You’ve arrived in Australia as a Humanitarian Entrant for the first time
• You were released from prison or psychiatric confinement.
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