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If you are in a domestic and family violence crisis, below is a list of crisis services, including local police, domestic violence police units, ambulance services, local hospital services, and fire and emergency services. If you cannot find local crisis support services for your area, you can find a list of state and national support services at the bottom of this page.
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State and National Crisis Support Services Services
Sexual Assault Resource Centre
The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault • Counselling services for recent and past sexual assaults, rape and child sexual abuse • Advice for health professionals about to see a patient following a sexual assault • Education and training for professionals
SARC services are available to: • People of all genders • People 13 years of age and older • People affected by sexual assault, including rape and sexual abuse • Family members and partners of a person who has experienced sexual violence
To request a counselling appointment, telephone between 8:30am and 4:30pm. (08) 6458 1828
The department of child protection and family support provide and fund a range of child safety and family support services throughout the state including mandatory reporting investigations and training, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.
Financial Counselling Network – Emergency Relief and Food Access Service
The Financial Counselling Network are a state-run phone-based service available to all West Australians. They can offer assistance with paying bills, fuel, food, Foodbank card referrals and Hardship Utility Grant Scheme (HUGS) applications. Vouchers are sent via email or text (SMS). The service will call you back if you leave a message.
If life is at threat, call 000 immediately. If you need to report a breach of a Family Violence Order, or require Police attendance, please call 131 444. Questions you may be asked:
The address where the incident is taking place.
Your name and telephone number.
The offender’s name, age and date of birth.
Are there any weapons involved? Are you able to describe them?
Are you the victim? If no, what’s the victim’s name?
If the incident is occurring while you are talking to the operator, stay on the telephone. Your safety is paramount to us.
Police can also issue a Police Order, help you to get a Restraining Order, find a refuge or alternative accommodation. They can also refer you to support agencies such as Crisis Care, counselling services and legal services such as the Legal Aid Domestic Violence Legal Unit. The police will take all measures possible to ensure the victim and children’s welfare and safety is not compromised. They are also committed to ensuring that the perpetrators are held accountable.
The WA Poisons Information Centre (WAPIC) is an emergency phone service to the states of Western Australia and South Australia and the Northern Territory providing management advice in cases of suspected poisoning and known poisonings. Advice is also provided on drug information and poisoning prevention.