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Below is a list of family support services, including family education and counselling services, family planning services, local day care options and government departments. If you cannot find local family services for your area, there is a list of state and national family support services at the bottom of this page.

Lingalonga Child Care Centre

Lingalonga Child Care Centre is a child care centre that caters for children 0-5 years old.

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Esperance Crisis Accommodation Service – Mara House

The ECAS Women’s Safe House offers support to women and children (male under 17 years of age) escaping Family and Domestic Violence and experiencing homelessness through Domestic Violence. At the refuge staff will assist you with information to help you decide about housing, legal and income issues. You will be supplied with bedding and food, clothing and toiletries if needed. Support, referrals, advocacy and information to those using the service. They can refer you to other services like a counsellor to discuss your feelings and choices at this time.   Safe at Home Service: For some families, staying in their home and having the violent person leave is the best option. Staff can provide support for women staying at their homes. The staff can help you assess your risk and support you with safety plans and increased practical safety measures. The staff will provide regular outreach assistance and support while you rebuild a safe life for yourself and your children.   Each woman has a key worker who can help with the following:

  • Safety planning
  • Building self-confidence and independence
  • Advice on housing rights and responsibilities
  • Legal Support
  • Accompanying to court
  • Refer you to Financial Counselor, who can help with budgeting, paying bills and debts
  • Resettlement skills, such as shopping and cooking
  • Referrals to other relevant agencies
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Escare – Outside School Hours Care

Esperance Outside School Hours Care under the Commonwealth Governments Outside of School Hours Childcare programme. Outside School Hours Care primarily assists working parents as well as parents who are studying or looking for jobs or by parents requiring respite.

After School Care Service: This programme runs Monday to Friday between the hours of 3:00pm-6:00pm

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Department for Child Protection and Family Support – Esperance

The Department provides a range of child safety and family support services to Western Australian individuals, children and their families. Contact them for assistance to access emergency accommodation.
 
The Esperance office has a small team of less than ten staff and is one of the four district offices in the Goldfields District. The office provides services to children and families in an area which covers Norseman 200 km to the north and Ravensthorpe 200km to the east. The office is located in Esperance town and shares a building with the Department of Education.
 
The staff is made up of teams consisting of district support, intake and assessment and the ‘south team’. The ‘south team’ is a general team who undertakes assessments and reunifications, as well as managing children in permanent care and their family and foster carers. The teams work closely together and enjoy contact with children and families and working closely with the local community in a supportive team environment.
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Centrecare Esperance – Specialised Family Violence

This service is designed to provide support and counselling for families that are affected by family violence. This service works with the family unit and both supports them and helps them to understand the effects of family violence on them.

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Centrecare – Child Contact Service

The Child Contact Services assists separated parents who are experiencing conflict or other concerns, with the safe, supervised transfer of children from one parent to the other for their visitations.

This service can also provide supervised visits, allowing children to spend time with the non-resident parent and this can be either onsite or off-site.

 

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Centrecare – Rural and Regional Family Support Service (RRFSS)

This program is designed to provide outreach services in remote locations by way of individual, couple and family counselling in addition to crisis support and community development.

The aim of this program is to increase access and provide timely support through a range of integrated services to at-risk families, promoting a safe environment for children and overall family functioning.

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Centrecare – Family Relationship Counselling

This service is designed to provide education, support and counselling for individuals, couples and families to assist them in forming and maintaining healthy relationships. Counselling is available for both adults and children, either individually or as a family.

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State and National Family Services Services

Online Restraining Order Application

A restraining order is designed to prevent acts of family or personal violence. Having a restraining order allows the police to intervene on behalf of the protected person if the conditions are breached.
The online restraining order application service has been introduced for people seeking the protection of a restraining order to lodge their application without having to attend a court registry.
Police officers have the ability to issue a police order for up to 72 hours in certain circumstances. This order is a temporary restraining order that allows the protected person the ability to make an application to a court during normal business hours. Please contact the Western Australia Police Force on 131 444 if you require police assistance or 000 in an emergency.
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Dads in Distress

Free help for separated dads. Keeping dads alive and in their kids lives since 1999. Guaranteed 100% free, confidential and dad friendly. 
Services include:
 
• Support Helpline
• 24/7 Online Chat & Forum – Jump on to our Virtual Verandah, a private online platform allowing you to get & give help to dads nation-wide. 
• Online meetings; Talk live with dads just like you across Australia. All dads regardless of location are welcome to join any/ all online meetings.
• Physical Peer Support Groups
• Separation Checklist 
• External Support Links 
 
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DVassist Telephone Counselling Service

The DVassist counselling service is available Monday to Friday, from 10 am to 7 pm, via free call 1800 080 083 to anyone living in remote, regional, and rural Western Australia. We provide information and support for women, men and young people living in remote, regional, and rural Western Australia experiencing family and domestic violence.

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1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

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