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Below is a list of everyday necessities services, including secondhand clothing shops, emergency relief, soup kitchens, safe computer and Wi-Fi access, and government support. If you cannot find local everyday necessities services for your area, you can find a list of state and national everyday necessities services at the bottom of this page.

Centrecare – Emergency Relief

 Emergency relief funds can be provided through the financial counselling program when required. 
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Vinnies Geraldton Shop

Vinnies is staffed by friendly and helpful volunteers and staff who are there to help you find that special item to suit your requirements. New stock arriving weekly. Donations of clothing and bric a brac are always appreciated and can be dropped off at the shop.
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Sun City Christian Centre

Providing a Christ Centred Association for the relief of poverty, suffering, distress, misfortune and helplessness of people, regardless of age, sex, race, ethnic background, religion, political beliefs or marital status.
 
They provide:
• Food, clothing, furniture and household items distribution
• Accommodation
• Rehabilitation facilities
• Other social welfare services including training programs, life skills courses for people at risk and financial training, e.g. budgets.
• Caring for the welfare of individuals and groups in the local community and overseas according to Matt: 25:40
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Salvation Army Geraldton – Thrift Shop

Bowse their collection of quality second-hand clothing and household items. Donation Bins located at SUPA IGA Durlacher Street & 42 Ainsworth Street. Donations accepted in-store during business hours.
 
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Salvation Army Geraldton – Doorways (Emergency Relief)

If you find yourself in difficult circumstances, you can access short-term financial assistance in the form of food parcels and vouchers. Please call to make an appointment.
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Regional Alliance West – Financial Assistance

Emergency Relief: If you are a Geraldton resident and have an emergency that can be solved with a small payment, we may be able to assist.
Emergency Relief can be used for:
• Food
• Accommodation
• Utilities
• Medical
• Other
 
Financial Counselling: This Service provides free information, options and support to those who are experiencing difficulties with money.
Financial Counsellors can:
• Help to organise a budget
• Explain what to do if you can’t pay bills, debts or fines
• Assist with working out payment arrangements with creditors
• Inform you of Government assistance and entitlements
• Advocate for you if you want to challenge a decision that affects you
• Explain options regarding bankruptcy • HUGS – Hardship Utility Grant Schemes
 
MoneyBusiness: Their workers can support community members and their families with money management.
To help you:
• Work out your money goals
• Create a budget
• Put money aside for special occasions
• Understand banking and finance
• Use the Internet to manage your money
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Regional Alliance West – Emergency Relief

If you are a Geraldton resident and have an emergency that can be solved with a small payment, we may be able to assist.
 
Emergency Relief can be used for:
 
• Food
• Accommodation
• Utilities
• Medical
• Other
 
Recurring assistance will be referred to MoneyBusiness.
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Mission Australia – Emergency Relief

Emergency relief helps people to address their immediate basic needs in times of financial crisis or hardship through material or financial aid (e.g. vouchers, clothes and food parcels). Support is offered in a way that maintains the dignity of individuals and families and encourages self-reliance. As well as financial and material support, we also link people with services in the community to help them address the challenges that are affecting their financial wellbeing.

Emergency Relief is available every Tuesday morning in Geraldton and Carnarvon as well as every Thursday morning in Geraldton by appointment only. Please telephone at 8:00am on the day Emergency Relief is available to arrange an appointment.

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Geraldton Service Centre

Services staff can help you with:

  • Medicare
  • Centrelink

Services you can access using self-service terminals:

  • Medicare
  • Centrelink
  • Child Support
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Dignity Vending Machine Geraldton

The #Pinkbox Dignity Vending Machine is a vending machine that dispenses FREE packs of six tampons and two pads to those in need. Share the Dignity supply the period products in the vending machine, install the machine and keep it supplied with free products.
 
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Desert Blue Connect – Chrysalis House Women’s Refuge

Chrysalis House Women’s Refuge provides safe and supported accommodation for women with or without children who are escaping family violence or are at risk of being homeless as a result of crisis.

Services include:

  • Safe, secure crisis accommodation for up to three weeks
  • Development of safety plans
  • Practical and emotional assistance and support
  • Outreach support services
  • Information and advocacy
  • Referrals to other agencies
  • Links to housing, income, legal and medical services

Chrysalis House also provides services for children. A child support worker works with children to reduce the harmful effects of family violence, including availability of crèche services. Chrysalis House can accommodate children and youth up to the age of 18 years with appropriate recreation activities available.

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Centacare Geraldton – Emergency Relief

Centacare Geraldton provide vouchers for emergency relief e.g. food, prescriptions and education. Also to assist people to budget for current and future needs

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State and National Every Day Necessity Services Services

Australian Government – Services Australia

Support through payments and services while you are looking for work or doing approved studies to help you find and keep a job.

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WESNET – Safe Connections

The Safe Connections program provides tech-abuse advice to women who are experiencing technology-facilitated abuse as well as being able to provide women (and children) affected by domestic, family or sexual violence with a free Safe Connections phones and top-up credit (eligible clients can top-up 3 times in the financial year).

They also provide tech-abuse advice where they can organise appointments with one of our tech experts.

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CWA of WA Sir James Mitchell Fund

The Sir James Mitchell Fund is used to assist those who may need a helping hand. Applications for assistance are considered on an individual basis and are completely confidential. Assistance is in the form of IGA food cards, health expenses and other general assistance. It does not assist with whitegoods, rental bonds and arrears, utility bills (electricity, gas, water etc), car registration/maintenance, travel or funeral expenses.

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Emergency Relief and Food Access Service

The Emergency Relief and Food Access Service is here to support you in identifying and applying for help.
 
Emergency Relief assistance is available to support you if you:
 
• are struggling to put food on the table
• are facing overdue bills
• have used  your savings to pay for daily expenses
• have experienced a reduction in income
 
You may be eligible for emergency relief even if you’re not receiving Centrelink income support.
 
If you are unable to make a phone call, please lodge an online enquiry on their website. 
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WAConnect

WAConnect is a free directory for service providers, and people looking for assistance. Users can search for food relief, financial counsellors, and emergency accommodation, among other services, and get a list of services that can provide assistance in the location that is convenient.
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No Interest Loan Scheme

No Interest Loans (NILS) provide individuals and families on low incomes with access to safe, fair and affordable credit.
 
Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.
 
Am I eligible?
• I have a Health Care Card / Pension Card or earn less than $45,000 a year after tax ($60,000 for couples or people with dependants)
• I have lived at my current or previous address for at least 3 months
• I can show that I have a capacity to repay the loan
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Services Australia – Crisis Payment

A one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.
 
To get any of these payments, you must meet all of the following:
 
• Be in severe financial hardship
• Get, or, be eligible for an income support payment or ABSTUDY Living Allowance
• Be experiencing an extreme circumstance.
To be eligible, you must be experiencing 1 of the following:
• You or someone you’re caring for are required to quarantine or self-isolate due to COVID-19
• You’ve experienced an incident of family and domestic violence
• You’ve had to leave your home because of a natural or other disaster not covered by a disaster relief payment
• You’ve arrived in Australia as a Humanitarian Entrant for the first time
• You were released from prison or psychiatric confinement.
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StepUp Loans

StepUP is a low interest loan for people on low incomes who have difficulty accessing credit from a bank. You can borrow from $800 – $3,000 with up to three years to pay it back. There are no fees.
 
To qualify you must:
 
• Have a Health Care Card/Pension Card, or receive Family Tax Benefit A
• Reside in your current premises for more than 3 months
 
Find your local StepUp Loan provider on the website.
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