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Below is a list of family support services, including family education and counselling services, family planning services, local day care options and government departments. If you cannot find local family services for your area, there is a list of state and national family support services at the bottom of this page.

Centacare Geraldton – Family and Relationship Counselling

To assist individuals, couples and families, including children, with family relationships issues at all stages, (including marriage, separation and divorce), parenting and the care of children.

All of the team address the difficulties commonly presented by clients including those related to anxiety, depression, stress, abuse, loss, grief, trauma, relationship problems, separation and divorce, sexuality, parenting, low self-esteem and anger management.

  • Hours Tuesday, Thursday and Friday 8:30am-5:00pm
    Monday and Wednesday 8:30am-5:00pm, 5:00pm-7:30pm (by appointment only)
  • Address 116 Durlacher Street
    Geraldton, WA 6530
  • Phone (08) 9921 2611
  • Phone 2 1800 139 332
  • Email gfrc@centacaregeraldton.org.au
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Centacare Geraldton – Children’s Contact Service

Enables children of separated parents to have a safe contact with the parent they do not live with. Where separated parents are experiencing high levels of conflict, Children’s Contact Service ensures the safe transfer of children from one parent to another and manages supervised visits so that each parent can spend time with their children.
  • Hours
    Monday to Friday: 8:30am - 5pm
    Tuesday: 5pm - 7:30pm by appointment only
  • Address 3 Maitland Street
    Geraldton, WA 6530
  • Phone (08) 9921 1433
  • Email gfrc@centacaregeraldton.org.au
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Centacare Geraldton – Workshops & Courses

Centacare delivers a range of courses and workshops to develop the capacity of family members to deal with a range of situations.
 
Workshops include:
• Marriage Preparation Course (FOCCUS)
• Snuggles for Mums and Bubs
• Grief and Loss Workshop (for children & adults)
  • Hours
    Monday to Friday: 8:30am - 5pm
    Tuesday's: 5pm - 7:30pm by appointment only
  • Address Family Relationship Centre
    Geraldton, WA 6530
  • Phone 08 9921 2611
  • Email gfrc@centacaregeraldton.org.au
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Child and Adolescent Mental Health Services – Geraldton

The child and adolescent program provides assessment, treatment and support for children and adolescents up to 18 years of age with severe and persistent mental health disorders and/or self harming/suicidal ideations and/or behaviours, as well as assistance for their family/carers.
  • Hours
    Monday to Friday 8:30 to 4:30
  • Address 51-85 Shenton St
    Geraldton, WA 6530
  • Phone 08 9956 1999
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Parkerville Geraldton

Parkerville Children and Youth Care advocate for and provide specialist care and services to those most vulnerable in the WA community, including children, young people and families who have experienced trauma from abuse. 
 
Programs available:
•Youth Services
•Family Services
•Child Advocacy Centre
•Therapeutic Services
•Foster Care
•Trauma Services
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Ngala – The Geraldton Family and Youth Support Service (GYFSS)

The program caters for young people from 11-18 years, as an early intervention service through the provision of individual case management with a strengths-based approach. The service also supports young people to connect with other appropriate services.
Referrals can be made through schools, family, self, other agencies and or youth service providers.
Workshops and information resources may be sourced or delivered either internally or externally in areas of identified need such as; healthy relationships, cyber safety, life skills, sexual health and adolescent development. 
These workshops are free of charge to support young people who may be at risk.
  • Hours
    Monday-Friday 8:00am-8:00pm
  • Address 24-28 Gregory Street
    Geraldton, WA 6530
  • Phone (08) 9921 4477
  • Phone 2 0458 295 282
  • Email GFYSS@ngala.com.au
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Mission Australia – Family and Domestic Violence Coordinated Response Service – Geraldton

The Coordinated Response Service (CRS) works alongside WA Police and Child Protection workers to assess every incident of family and domestic violence reported to police. Assessments determine the risk of homicide and potential for escalating harm. Women and children (if present) are referred to appropriate services and/or interventions. CRS also liaises with other Mission Australia staff across the Murchison regions to follow up on incidents of family and domestic violence.
They can assist people experiencing family and domestic violence who have had police attend an incident of Family Violence and have completed a DVIR report.
  • Hours
    WA Police District Office: 24 hours a day, 7 days a week.
     
    Mission Australia:
    Monday to Friday: 8am - 4pm
  • Address 21 Marine Terrace
    Geraldton, WA 6530
  • Phone (08) 9923 4590
  • Phone 2 0476 823 576
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Mission Australia Intensive Family Suport Service (IFSS) Midwest

IFSS works with families to improve their wellbeing and keep children safe at home. The service provides case management, practical parenting education and skill development, information, informal counselling, and links to community services to address the unique circumstances of each family. 
 
Intensive support is provided to Aboriginal and non-Aboriginal families who are at risk of intervention by the Department of Communities (child protection) as a result of concerns about the safety and wellbeing of children in a household. 
 
Eligibility Criteria:
Families with children who are at risk of further investigation and intervention by the Department of Communities
 
  • Hours
    Monday-Friday 8:00am-4:00pm
  • Address 94 Chapman Road
    Geraldton, WA 6530
  • Phone (08) 9921 5441
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Desert Blue Connect – Unplanned Pregnancy Counselling and Support

Committed to providing non-directional information on all unplanned pregnancy options: abortion, adoption and parenting. Free and confidential services are offered from qualified and experienced counsellors who can discuss a pro-choice and women-centred approach with you.
 
 
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Desert Blue Connect – Chrysalis House Women’s Refuge

Chrysalis House Women’s Refuge provides safe and supported accommodation for women with or without children who are escaping family violence or are at risk of being homeless as a result of crisis.

Services include:

  • Safe, secure crisis accommodation for up to three weeks
  • Development of safety plans
  • Practical and emotional assistance and support
  • Outreach support services
  • Information and advocacy
  • Referrals to other agencies
  • Links to housing, income, legal and medical services

Chrysalis House also provides services for children. A child support worker works with children to reduce the harmful effects of family violence, including availability of crèche services. Chrysalis House can accommodate children and youth up to the age of 18 years with appropriate recreation activities available.

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Desert Blue Connect – Family Violence Intervention Service – Barndimalgu Court

This service offers support to Aboriginal women who have experienced family violence and their partners or ex-partners, who have been referred to the Barndimalgu Court. Service is by direct referral from Court.

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Desert Blue Connect – Children’s Counselling Services

The Children’s Counselling Service at Desert Blue Connect supports both the parents/caregivers and children. They provide consultation and counselling for parents who are concerned about their children.  This may be parents who know or suspect that their children have experienced child sexual assault, or those who want to support their children who have been exposed to or experienced family violence. Their Child Counsellor will support you with tools and advice for better dealing with daily life challenges.
 
The service is free.
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Desert Blue Connect – Family Violence Counselling & Advocacy Service

This service provides counselling, support and intervention for families where family violence has occurred or is likely to occur.  Counselling sessions can be with individuals and families including children. The service also provides advocacy for those experiencing family violence, and provide assistance with:

  • Referrals to housing, financial or legal organisations
  • Risk assessment & safety planning
  • Applying for a family violence restraining order
  • Court support
  • Referrals to other agencies

Families can access the service by self-referral, other agency referral, by the Department of Child Protection and Family Support or directly from Police.

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Desert Blue Connect – Men’s Community Intervention Service

The Men’s Community Intervention Service (MCIS) is for men who perpetrate family violence who are willing and motivated to seek assistance with their current circumstances and violent abuse.
 
We will work with men to provide case management and care co-ordination that includes:
 
•Initial risk assessment
•Victim support (face to face or by phone)
•Safety and accountability plan (case plan)
•Family agreement
•Support for fathering to keep children safe
•Information provision
•Ongoing risk assessment and risk management
•Support and advocacy
•Appropriate referrals
•Individual and group education (i.e. fathering, grief and loss, addiction)
•Transition planning
Criteria for service:
• Referrals from Police, Department of Justice, Department of Child Protection and Family Services and other local community services are accepted
• Men can also self-refer.
• Following assessment interviews, men are assessed for their eligibility for the service. Further referrals are offered when men are assessed as not eligible.
  • Hours
    Monday and Friday 8:30am-4:30pm
    Tuesday, Wednesday and Thursday 9:00am-5:00pm
    After hours appointments available on request
  • Address 98a Chapman Road
    Geraldton, WA 6530
  • Phone 0499 348 006
  • Phone 2 08 9937 9188
  • Email mcis@desertblueconnect.org.au
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Department for Child Protection and Family Support – Geraldton

The Department provides a range of child safety and family support services to Western Australian individuals, children and their families, from the Kimberley to the Great Southern regions of the State.
  • Hours
    Monday-Friday 9:00am-5:00pm
  • Address 45 Cathedral Avenue Cnr Chapman Road
    Geraldton, WA 6530
  • Phone (08) 9965 9500
  • Phone 2 1800 622 258
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State and National Family Services Services

Online Restraining Order Application

A restraining order is designed to prevent acts of family or personal violence. Having a restraining order allows the police to intervene on behalf of the protected person if the conditions are breached.
The online restraining order application service has been introduced for people seeking the protection of a restraining order to lodge their application without having to attend a court registry.
Police officers have the ability to issue a police order for up to 72 hours in certain circumstances. This order is a temporary restraining order that allows the protected person the ability to make an application to a court during normal business hours. Please contact the Western Australia Police Force on 131 444 if you require police assistance or 000 in an emergency.
  • Hours
    Monday-Friday 9:00am-5:00pm
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Dads in Distress

Free help for separated dads. Keeping dads alive and in their kids lives since 1999. Guaranteed 100% free, confidential and dad friendly. 
Services include:
 
• Support Helpline
• 24/7 Online Chat & Forum – Jump on to our Virtual Verandah, a private online platform allowing you to get & give help to dads nation-wide. 
• Online meetings; Talk live with dads just like you across Australia. All dads regardless of location are welcome to join any/ all online meetings.
• Physical Peer Support Groups
• Separation Checklist 
• External Support Links 
 
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DVassist Telephone Counselling Service

The DVassist counselling service is available Monday to Friday, from 10 am to 7 pm, via free call 1800 080 083 to anyone living in remote, regional, and rural Western Australia. We provide information and support for women, men and young people living in remote, regional, and rural Western Australia experiencing family and domestic violence.

  • Hours Monday-Friday 10am-7pm
  • Phone 1800 080 083
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1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

  • Hours 24 Hours, 7 days a week
  • Phone 1800 737 732
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