Below is a list of everyday necessities services, including secondhand clothing shops, emergency relief, soup kitchens, safe computer and Wi-Fi access, and government support. If you cannot find local everyday necessities services for your area, you can find a list of state and national everyday necessities services at the bottom of this page.

Empowering People in Communities (EPIC)

EPIC is a not for profit organisation operating in the Pilbara & Goldfields regions of Western Australia, who work to empower people with disability to break down barriers and engage in the community.

• NDIS services
• Support for families and carers
• Education and training
• Career guidance
• Community programs and workshops

 
This service is also listed as a Food Pantry location. 
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Mara Pirni Healing Place

This service is based in Kalgoorlie and is operated HOPE Community Services alongside others. The service includes the following:
  • Alcohol and other drug counselling
  • Mental Health support
  • Housing
  • Legal and financial support
  • Family and domestic violence education and awareness activities
  • Parenting support services including counselling and creche
  • Community activities including education workshops and yarning circles
  • Shower and washing machines
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Australian Red Cross – Red Cross Shop

Red Cross Shops are a treasure trove of pre-loved, new and vintage clothing, homewares and accessories for the fashion conscious and budget shopper alike.
 
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William Grundt Memorial Library

Library facilities include:
• Children’s area
• Young adult area
• Study tables and group seating
• Coffee Machine
• Comfortable reading areas
• Disabled toilets
• Baby Change table
 
The courtyard features a Sensory Garden, which is a lovely area to sit and read. When the garden is producing help yourself to the fresh fruit and vegetables growing there too! They also have children’s play equipment and a green grassed area outside the library for children to enjoy.
Free Wi-Fi internet access is available from within the library for Wi-Fi enabled devices. They have 20 computers for public use and access is free.
Printing and photocopying services are available in both colour and black/white.  
 
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Goldfields Aboriginal Language Centre

The Goldfields Aboriginal Languages Centre is a community service, developed to preserve the Goldfields Aboriginal languages.
Services offered include:
• Cultural Competency Training (CCT)
• Translators and interpreters course
• Learn to Read and Write Goldfields Languages
• Goldfields Languages for Teachers
 
This service is also listed as a Food Pantry location. 
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Salvation Army Kalgoorlie – Men’s Lunch

Share good food and great company at regular community meals.

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Salvation Army Kalgoorlie – Thrift Shop

Salvation Army Kalgoorlie has a collection of quality second-hand clothing and household items.
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Salvation Army Kalgoorlie – Emergency Relief

Salvation Army Kalgoorlie-Boulder provides crisis support and can assist with the following:
 
  • Costs for bills, food, clothing and medication.
  • Vouchers for Woolworths or Salvation Army Thrift Stores.
  • Free bread, fruit and vegetables can be distributed when available.
  • Lunch on Tuesdays at 12.30pm during school terms.
  • Emergency accommodation for men (6 single units) and 1 family unit.
  • Shower, washing machine and dryer available during open days/times.
  • Phone-based financial counselling.
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Salvation Army Boulder – Thrift Shop

Salvation Army Boulder have a collection of quality second-hand clothing and household items.

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Salvation Army Kalgoorlie – Community Lunch

Share good food and great company at regular community meals.

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Australian Red Cross Shop – Kalgoorlie

Red Cross Shops are a treasure trove of pre-loved, new and vintage clothing, homewares and accessories for the fashion conscious and budget shopper alike.

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Kalgoorlie Service Centre

Services staff can help you with:

  • Medicare
  • Centrelink

Services you can access using self-service terminals:

  • Medicare
  • Centrelink
  • Child Support
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Hope Community Services – Counselling

HOPE Community Services offers counselling services and group support for individuals, carers and families affected by alcohol and other drug use and mental health concerns in the Perth Metro, Midwest and Goldfields regions. The Alcohol and Drug Support Line is a confidential, non- judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use. Contact with the Alcohol and Drug Support Line is one-to-one with a professional counsellor and is confidential.
 
The counsellor who answers your call can:
• Provide you with information about alcohol or drug use
• Provide emotional support
• Talk about treatment options
• Refer you to local services that can provide ongoing support
 
They can also provide:
• Interim support to individuals waiting for face to face counselling/treatment
• A free call back service to socially and geographically isolated clients
• Support to health professionals working with individuals and families impacted by alcohol or drug use.
 
Please note this service is also listed as a location for a Food Pantry.
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Dignity Vending Machine

The #Pinkbox Dignity Vending Machine is a vending machine that dispenses FREE packs of six tampons and two pads to those in need. Share the Dignity supply the period products in the vending machine, install the machine and keep it supplied with free products

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Bega Garnbirringu Health Service – Aboriginal Homeless Fringe Dweller Support Services

Provides breakfast to those who are homeless or at imminent risk of homelessness as well as assesses basic human needs (medical, advocacy, referral etc)

Breakfast is served at 7.00-8.00am at the Shelter and visits to the local camps at around 8:30am

This service aims to assist those who are homeless to obtain and maintain housing or seek alternative accommodation. As well as assist our existing Bega client’s at risk of eviction to keep their home.
We also provide regular outreach and support to clients being on case management.

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State and National Every Day Necessity Services Services

Australian Government – Services Australia

Support through payments and services while you are looking for work or doing approved studies to help you find and keep a job.

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WESNET – Safe Connections

The Safe Connections program provides tech-abuse advice to women who are experiencing technology-facilitated abuse as well as being able to provide women (and children) affected by domestic, family or sexual violence with a free Safe Connections phones and top-up credit (eligible clients can top-up 3 times in the financial year).

They also provide tech-abuse advice where they can organise appointments with one of our tech experts.

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WAConnect

WAConnect is a free directory for service providers, and people looking for assistance. Users can search for food relief, financial counsellors, and emergency accommodation, among other services, and get a list of services that can provide assistance in the location that is convenient.
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Uniting WA

Family violence
Paying the costs of moving to safety.
The Escaping Violence Payment (EVP) Program is available for people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress.
Please go to the Uniting WA website for more information. 
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No Interest Loan Scheme

No Interest Loans (NILS) provide individuals and families on low incomes with access to safe, fair and affordable credit.
 
Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.
 
Am I eligible?
• I have a Health Care Card / Pension Card or earn less than $45,000 a year after tax ($60,000 for couples or people with dependants)
• I have lived at my current or previous address for at least 3 months
• I can show that I have a capacity to repay the loan
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Services Australia – Crisis Payment

A one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.
 
To get any of these payments, you must meet all of the following:
 
• Be in severe financial hardship
• Get, or, be eligible for an income support payment or ABSTUDY Living Allowance
• Be experiencing an extreme circumstance.
To be eligible, you must be experiencing 1 of the following:
• You or someone you’re caring for are required to quarantine or self-isolate due to COVID-19
• You’ve experienced an incident of family and domestic violence
• You’ve had to leave your home because of a natural or other disaster not covered by a disaster relief payment
• You’ve arrived in Australia as a Humanitarian Entrant for the first time
• You were released from prison or psychiatric confinement.
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CWA of WA Sir James Mitchell Fund

The Sir James Mitchell Fund is used to assist those who may need a helping hand. Applications for assistance are considered on an individual basis and are completely confidential. Assistance is in the form of IGA food cards, health expenses and other general assistance. It does not assist with whitegoods, rental bonds and arrears, utility bills (electricity, gas, water etc), car registration/maintenance, travel or funeral expenses.

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Emergency Relief and Food Access Service

The Emergency Relief and Food Access Service is here to support you in identifying and applying for help.
 
Emergency Relief assistance is available to support you if you:
 
• are struggling to put food on the table
• are facing overdue bills
• have used  your savings to pay for daily expenses
• have experienced a reduction in income
 
You may be eligible for emergency relief even if you’re not receiving Centrelink income support.
 
If you are unable to make a phone call, please lodge an online enquiry on their website. 
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Quick Exit
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Over the past two years DVassist has been offering a telephone and webchat counselling service as part of a pilot project funded by the Commonwealth Government.

The project is now complete and consequently our counselling services are no longer operating as of Friday 21 October 2022.

For 24-hour confidential information, counselling and support for family and domestic violence please call
1800 Respect on 1800 737 732.

For crisis support, including referrals to women’s refuges, please call Women’s Domestic Violence Helpline on
1800 007 339.

If you are in immediate danger
please call 000.

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