Below is a list of options for accommodation, including refuges and safe houses, emergency housing, men’s and women’s shelters, and rent assistance. Additionally, the services directory lists local low cost and alternative accommodation options.

Since April 2019, new tenancy laws have been introduced that allow the termination of a lease within 7 days on the ground of domestic violence

If you cannot find local accommodation support services for your area, you can find state and national accommodation service providers at the bottom of this page, including those offering safe accommodation, rental assistance and tenancy advice.

Housing Authority – Port Hedland

The Housing Authority is the first point of contact for families and individuals who require access to Specialist Homelessness Services and other accommodation and/or support services in Western Australia
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Transitional Housing Program

The Transitional Housing Program will help Aboriginal and Torres Strait Islander people with clearing their debt and increasing their savings, achieving a healthy lifestyle, furthering their employment and training opportunities owning their own home or moving into private rental. The Transitional Housing Program will provide their clients with an affordable rental property, along with access to a range of services that focus on employment, education, financial independence, household management and wellbeing. They will work together with their clients to agree their length of stay, and make sure that their clients leave with all the skills needed.
This program is currently offered Kununurra, Halls Creek, Wyndham, Broome, Derby, South Hedland which is operating as Hedland Aboriginal Home Ownership Program
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Pilbara Community Legal Service – Housing Support

The housing support service supports and  assists clients to obtain secure, stable, and long term accommodation. Working closely with other services such as Department of Communities, the housing support service focuses on educating clients so they have the skills and knowledge to sustain and maintain their long term tenancy.
 
The housing support service is located in Karratha, Roebourne, South Hedland and Newman. The service focuses on 3 key strategies:
• Breaking the cycle of homelessness to help people get back on their feet, find stable accommodation and obtain employment;
• A better connected service system that will build more connected, integrated and responsive services that strive to achieve; and
• Sustainable housing, and improve economic and social participation of those at risk of homelessness.
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Pilbara Community Legal Service – Tenancy Advice and Education Service

The Tenant Advice and Education Service is delivered throughout the West and East Pilbara. The service advocates, supports and educates tenants seeking assistance to understand their rights and responsibilities in accordance with the Residential Tenancy Act. It helps tenants within the Pilbara to have a better understanding about renting in the private and non-private sector. The aim is to helps resolve issues when the tenant is unsure of what to do, assist tenants to negotiate with lessors, assist tenants to fill out forms, apply to the court and/or represent tenants in court.
 
Outreach services are provided to particularly vulnerable and marginal isolated community groups between the City of Karratha, Shire of Ashburton, Town of Port Hedland, Warralong Community and Marble Bar.
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Youth Involvement Council – Youth Accommodation Program

The Youth Accommodation Program (YAP) is a 24 hour crisis service that includes case management support to youths aged 15-25 who are referred as homeless or at risk of homelessness.

Residential Coordinators and Youth Workers work together with the young people to find safe accommodation or be reconciled back to their families or even to generate support plans that help build up their life skills and improve their pathways to a safe home through either secondary education, employment or training.

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Mission Australia – THRIVE Pilbara

THRIVE supports tenants of Public Housing and Aboriginal Housing who experience difficulties sustaining their tenancy. THRIVE also supports people who may be homeless and those on a housing waitlist, who have 12 months or less wait for a property.

Thrive case managers work with individuals and families to help them develop skills, knowledge and links to community services and resources that will help them to address often complex issues which affect their tenancy.

The service is provided across the Pilbara and remote areas in collaboration with Bloodwood Tree.

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Hedland Women’s Refuge

The Hedland Women’s Refuge provides 24 hr crisis accommodation to women and children who are escaping domestic/family violence or who are homeless due to a crisis.

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Discovery Parks Port Hedland

Discovery Parks – Port Hedland offer cabin accomodation and caravan, motorhome and campsite accomodation. Features and facilities include: Camp kitchen, disabled access, laundt, internet access and WiFi. Dogs are allowed at this park at selected cabins and sites

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Department for Communities, Child Protection – South Hedland

The Department provides a range of child safety and family support services to Western Australian individuals, children and their families. Contact them for assistance to access emergency accommodation and for other family supports.
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Bloodwood Tree Association – Healthy Living Program

Healthy living Program: An intensive 4-day workshop that provides at-risk individuals and families with the tools and knowledge needed to achieve and maintain a healthy home (tenancy obligations, inspections, cleaning and maintaining a home), healthy family (family health, family first aid and conflict resolution) and healthy life (bill paying, budgeting and meal planning).

The workshops are hands-on and collaborate with local agencies to assist participants to stay in their home once tenancy has been obtained.

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Additional Accommodation Port Hedland

To find additional accommodation in Port Hedland please use TripAdvisor.

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State and National Accommodation Services Services

Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence
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WAConnect

WAConnect is a free directory for service providers, and people looking for assistance. Users can search for food relief, financial counsellors, and emergency accommodation, among other services, and get a list of services that can provide assistance in the location that is convenient.
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Pets in Crisis

The Pets in Crisis program is a free service providing a temporary home for pets whose owners are experiencing immediate family and domestic violence. Pets are placed in a loving foster home while their owner seeks refuge or temporary accommodation of their own.
The service is available via a referral from a caseworker only. Pets in Crisis is open to all domestic pets, including cats, dogs and pocket pets (rabbits, guinea pigs, mice, etc.) for up to three months.
The scheme is not for emergency situations and the Pets in Crisis team is only available during normal business hours.
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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

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Homeless Advisory Service

The Homeless Advisory Service provides information to primary and secondary homeless people that will assist them to seek their own accommodation.
 
The Advisory Service also takes calls from people who have shelter but do not have their own tenancy or lodgings.  In these cases the Homeless Advisory Service encourages clients to obtain bond assistance and to seek private rental accommodation.  Clients are given information about public and community rental housing through the Department of Housing and how they can apply for priority assistance.
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Entry Point Perth

Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options. For individuals and families based in regional Western Australia, they can:

  • provide information on accommodation and support options to assist people to seek their own accommodation
  • assess individual circumstances of people and families experiencing domestic violence and, if eligible, provide formal referrals to crisis accommodation and support options
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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
If you have concerns about a child’s wellbeing, please contact the Central Intake Team on 1800 273 889 or email cpduty@cpfs.wa.gov.au
Translating and interpreting services available on 13 14 50
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