Centacare Kimberley – Family Support

Intensive Family Support Service

Is a partnership between Australian Childhood Foundation, Centacare Kimberley and Derby Aboriginal Health Services, who have put together a team of local Family Support Workers with the role of offering support to families living in Broome and Derby who are at risk of having their children placed in state care. The focus of this program is on helping families to stay together by working with the family to create a safe, supportive and nurturing home environment. This program also works with families who are participating in the reunification of a child.

Family Care Support Service

Is another partnership program between Australian Childhood Foundation, Centacare Kimberley and Derby Aboriginal Health Services, that has been developed to offer support to families living in Broome and Derby who are looking after a family member in state care, through a Kinship Care Arrangement. This could be a young person living with an aunty, uncle, a grandparent, or even an older brother or sister. It is a program that can provide practical supports, access to other specialist supports, as well as parenting and child development advice, parenting skills development and knowledge.

 

Baya Gawiy – Child & Parent Centre (CPC)

The Child and Parent Centre (CPC) works to improve access to health and education for Fitzroy Valley families targeting children aged 0–8 years and their families. It is a welcoming, safe & dynamic space that delivers programs to meet the changing needs of vulnerable families.

Marninwarntikura Women’s Resource Centre – Women’s Shelter

The Marninwarntikura Women’s Resource Centre – Women’s Shelter provides:

  • Safe & supported accommodation
  • Intensive support and external referrals
  • Safety planning and access to a range of Marninwarntikura supports

Kimberley Community Legal Centre

Tenancy:

  • Making an application for social housing and explaining the ‘priority list’ and the ‘wait turn list’;
  • Making an application to transfer between social housing providers;
  • Understanding your Tenancy Agreement before you sign up;
  • Appealing charges on your account that you don’t agree with;
  • Dealing with complaints from your neighbours;
  • Giving up your house: there are lots of ways that tenancies can end; and
  • Getting your bond back.

Family Violence

If you’re experiencing family violence you can speak to a KCLS lawyer for advice on how to protect yourself and your children. A lawyer can help you to plan for your safety, speak with the Police or apply for or vary a Violence Restraining Order.

Family Law – Children

A lawyer at KCLS can speak to you before you attend Family Dispute Resolution to give you advice on your rights and options before you go to FDR. If you can’t reach an agreement at FDR or your situation is too urgent to wait for FDR, you can speak to a lawyer at KCLS about your options.

Care and Protection

In these situations a lawyer at KCLS can speak to you about how the child protection law works and advise you on your rights. They can also help you to develop plans, speak to CPFS and tell your side of the story. You don’t have to wait until you’re in Court to speak with a lawyer. You can talk to a lawyer at KCLS as soon as you get paperwork from CPFS or are asked to have a meeting with them. It’s usually better to speak to a lawyer as soon as possible, to see if things can be sorted out before Court. If you go to Court we may be able to help you tell your story to the Court and CPFS.

Kimberley Community Legal Service provides an outreach service from Broome to Dampier Peninsula, Derby and Fitzroy Crossing.

Fitzroy Crossing Hospital

Fitzroy Crossing Hospital provides a 24 Hours Emergency Services department.

Derby Aboriginal Health Service – Health Service

The Derby Aboriginal Health Service provides services:

  • Women’s Health
  • Men’s Health
  • Chronic Disease
  • Child Health
  • Smoking Cessation

Kimberley Mental Health and Drug Service – Derby

These services are free and confidential and provide individuals and their families with alcohol and other drug treatment and support services in the community.

Services are provided for people aged 14 years and over, their carers and their families. CADS will also provide support for families and services dealing with people younger than 14 years.

Individuals do not require a referral and can self-refer by calling or attending their nearest CADS.

Based in Broome the Kimberley Community Alcohol and Drug Services has offices in Derby and Kununurra, and also provides regular outreach services to outlying communities across the Kimberley region.

Derby Youth Cente

The Derby Youth service focus is about developing opportunities for innovative, safe, youth-oriented recreation, leisure and cultural activities. They also offer help to young people with complex needs around issues such as drugs and alcohol, relationships, mental health and abuse. Youth workers can respond to individual crises and offer referral to relevant services.

The Youth Centre offers a comprehensive school holiday program as well as structured activities during term time such as sporting competitions, arts and crafts, music and healthy eating. The centre is equipped with a kitchen, skate park, basketball court, computers, pool table, table tennis table and video games.

Fitzroy Youth Hub

The Fitzroy Valley Youth Hub provides a safe place for youth (6-25years) to hangout, interact and enjoy a range of afterschool and evening activities.

The Hub presents a space for collaborative service delivery and aims to provide increased access to specialist support for young people of the Fitzroy Valley.

Garnduwa coordinates case management, drop-in, social sporting and holiday programs from the Hub four days a week- including Friday evenings.

HelpingMinds – YoungMinds

YoungMinds is a program to assist families living in the Kimberley.

The program is aimed at children 0-18 years, who are experiencing emotional difficulties in their lives or are at risk of developing mental health issues.

The service provides free, practical counselling and support for young people and families for up to 12 months, introducing coping skills and how to develop your individual strengths

Aborginal Legal Service of WA Derby

ALSWA is currently the largest community based Aboriginal and Torres Strait Islander legal organization in Australia. It provides legal aid services to Aboriginal and Torres Strait Islander peoples throughout Western Australia in accordance with grant conditions imposed by the Commonwealth Department of the Attorney General. Services include:

Criminal Law: ALSWA criminal law staff make sure the criminal courts know about cultural matters that apply, such as communication styles and tribal punishment.

Family Law: ALSWA family law staff make sure courts that deal with family law and protection issues know about cultural matters that apply, such as communication styles, how children are raised, and the importance of children and family in Aboriginal and Torres Strait Islander cultures.

Civil Law and Human Rights: ALSWA provides legal advice in a wide range of civil law and human rights matters, including discrimination, compensation for injury, police complaints and wills. ALSWA also assists with enquires about the Stolen Generation and Stolen Wages.

Community Education: ALSWA’s Law and Advocacy Unit is funded to advise Government and mainstream organisations about law and justice issues that affect Aboriginal and Torres Strait Islander peoples living in Western Australia.

Marnin Family Support and Legal Unit

Delivers culturally appropriate legal representation and non-legal holistic support services primarily in the area of safety, wellbeing and strengthening family capacity. MFSLU can provide:

  • Free confidential legal advice, support and representation in court for victims of family violence and/or sexual assault in legal matters including Restraining orders, Family Law, Child Protection and Criminal Injuries Compensation
  • Assistance lodging applications for Criminal Injuries Compensation, Restraining Orders and Parenting Orders
  • Outreach services to communities
  • Referrals to other services for trauma, grief and relationship counselling
  • Legal education workshops
  • Community education workshops to increase the awareness of family violence in schools, community groups and with service providers
  • Support and workshops for family groups
  • Advocacy

Fitzroy Crossing Police

Fitzroy Crossing Police service Fitzroy Crossing

Anglicare WA – Young Mums Program

The Young Mums Program is for young Aboriginal mums aged 25 and under. The service equips young mums with the skills, knowledge and confidence to nurture the wellbeing and development of themselves and their children.

The service works individually and in groups with young mums and their communities by providing education, parenting support and advocacy together with local community support networks. They offer a safe place for mums to connect with each other, discuss their concerns on a one on one basis or in a group setting and provide support.

Marra Worra Worra Aboriginal Corporation – Community Development Project

Marra Worra Worra has close ties with employers in the Fitzroy Valley and places Job Seekers who are currently on CDP into jobs with employers from the Valley. Marra Worra Worra maintains ties with major employers in the Kimberley and Pilbara regions and facilitates job searches and consults on career development.

Centacare – Homelesness Support

Centacare Kimberley offers support to people who are homeless, or are highly at risk of becoming homeless in Broome and Derby. Homelessness is where you don’t have a stable or secure place to live, so includes people who are living in overcrowded family homes. All people over the age of 25 are eligible for support. The focus of the three Homelessness services is to support individuals, couples and families to achieve the goal of obtaining and then maintaining long term stable housing in the Public Housing system, or, the private rental market.

The Derby service can work with any person who is Homeless, but does have a focus on supporting women and children who are escaping Domestic Violence to secure long term housing.

Homelessness Services offer a holistic response that can support people to overcome multiple life challenges, and are able to provide support in the areas of:

  • Applying for housing;
  • Access to short and medium term accommodation options
  • Referrals to specialist and mainstream services
  • Advocacy and support
  • Access to education, training and employment
  • Life & independent living skills development
  • Access to Financial advice and Material aid
  • Mentoring and positive role modelling
  • Tenancy information, advice and support

 

Derby Service Centre

Services our staff can help you with:

  • Centrelink

Services you can access using our self-service terminals:

  • Medicare
  • Centrelink
  • Child Support

Fitzroy Crossing Service Centre

Services our staff can help you with:

  • Medicare
  • Centrelink

Services you can access using our self-service terminals:

  • Medicare
  • Centrelink
  • Child Support

Ngunga Women’s Group – Financial Counselling

NWG Financial Counselling services assists individuals and families to maximise income and rationalise expenditure to make informed decisons about financial problems. They assist with food supplies when people are experiencing difficulties and require urgent assistance.

Ngunga has a Memorandum of Understanding with Woolworths, this is the Second BITE Program. This allows them to obtain perishable goods and damaged stock from Woolworths which is then provided to the people in need.

Department of Child Protection and Family Support Fitzroy Crossing

The Department provides a range of child safety and family support services to Western Australian individuals, children and their families. Contact them for assistance to access emergency accommodation.

State and National Services

Mensline

MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues. Mensline telephone support, online chat counselling

1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

Suicide Call Back

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Suicide Call Back Service services include telephone chat services, online chat and video chat.

Beyond Blue

Beyond Blue provides mental health information and support for all Australiana. Beyond Blue services includes:

  • Telephone support
  • Online chat
  • Email support
  • Online forums

Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They offer telephone, online chat and text support services. Telephone service are available 24 hours a day, 7 days a week.

Rurallink

Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues.

It is a confidential service that meets the needs of the community and delivering continuous care and support where needed. The service provides a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services.

Meth Helpline

The Meth Helpline is a confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s meth use.

eheadspace

eheadspace provides free online and telephone support and counselling to young people 12 – 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.

Alcohol and Drug Support Line

Confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use.

Pets in Crisis

The Pets in Crisis program offers a temporary home for pets from households experiencing family and domestic violence while their owner seeks refuge or temporary accommodation of their own.

This helps to alleviate some of the logistical stress of removing themselves and their loved ones from a dangerous home environment.

Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence

Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.

Entry Point Perth

Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options. For individuals and families based in regional Western Australia, they can:

  • provide information on accommodation and support options to assist people to seek their own accommodation
  • assess individual circumstances of people and families experiencing domestic violence and, if eligible, provide formal referrals to crisis accommodation and support options

The Job Shop

The Job Shop is a regional recruitment agency offering a range of employment options for temporary workers and Australian residents.

Australian Government – Services Australia

Support through payments and services while you are looking for work or doing approved studies to help you find and keep a job.

Communicare Breathing Space Program

Communicare Breathing Space offers a behaviour change program to men who have been abusive in their intimate partner and family relationships. Their therapeutic community provides men with up to six months of accommodation while they undertake an intensive therapeutic program including educational group work, individual counselling and case management. Group work includes:

  • Men Relating Safely (men’s behaviour change programs)
  • Understanding Anger, Aggression and Emotions
  • Dadworx (Parenting/Fathering)
  • Alcohol and Other Drugs (AOD) support

The program supports men to make changes in a secure and supported therapeutic setting.

Samaritans

The Samaritans is a Western Australian based not for profit organisation providing telephone counselling for all sorts of worries including:

  • Relationship or family problems
  • Loss and bereavement
  • Financial worries or job-related anxiety
  • School, college or study-related stress
  • Illness – your own or someone you care for
  • Addiction or substance abuse
  • Thoughts of suicide.

Kidshelpline

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Kids Helpline counsellors are available 24 hours a day, 7 days a week, to talk to you. No problem is too big or too small to call Kids Helpline about.

Gambling Help Online

Gambling Help is support for anyone affected by gambling. Services include:

  • Free 24/7 chat and email counselling and support services
  • Professional counsellors with expertise in problem gambling and online services
  • A stepping stone for further help-seeking, including telephone and face-to-face gambling services

Qlife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Services are for LGBTI individuals, their friends and families, and health professionals in Australia.

Blue Knot Foundation

Blue Knot Helpline is a specialist service which support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them.

Aborginal Family Law Service

Legal help for Aboriginal and Torres Strait Islander people who have experienced domestic and family violence. They not only offer free legal services, but community education and early intervention and prevention programs as well.

Legal Aid WA

Legal Aid WA offers free or low-cost legal services to the community. Legal Aid WA services include infoline and infochat.

Women’s Legal Service WA

The Women’s Legal Service WA is a free community legal centre providing legal advice, support and advocacy to WA women experiencing disadvantage. They can assist women with:

  • Family law (parenting related matters, divorce and some property settlement matters through their Legal Clinic)
  • Family violence (identifying and responding to family violence and restraining order matters)
  • Protection and care (matters involving the Department of Communities Child Protection and Family Support Division)
  • Criminal injuries compensation (where it relates to family violence, assault or sexual assault).

Services Australia – Crisis Payment

To get this you must:

  • be eligible for an income support payment from us
  • be in severe financial hardship
  • have an extreme life change. You can get it if you:
  • are experiencing family and domestic violence
  • get out after 14 days from prison or psychiatric confinement as a result of an offence
  • are a Humanitarian Entrant into Australia for the first time
  • go through a natural disaster not covered by the Disaster Recovery Payment
  • are in Australia when the event occurred, and when you submit your claim
  • are eligible for an income support payment.

Services Australia – Farm Household Allowance

A payment for farming families in financial hardship.

To get this you must:

  • be a farmer or partner of a farmer, who spends a major part of your time and capital, working on the farm
  • meet the income and assets test limits
  • meet mutual obligation requirements. To get Farm Household Allowance (FHA) you must meet all the following:
  • be a farmer or partner of a farmer
  • be 16 years or older
  • contribute labour and capital to an Australian farm, or are the partner of a farmer who does
  • have income and assets below certain amounts
  • have had less than 4 years of FHA in the specific 10-year period.

National Debt Hotline

National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Their financial counsellors offer a free, independent and confidential service.

Your Toolkit

Your Toolkit is a free comprehensive online financial toolkit that is designed to help women facing domestic and family violence and financial abuse on their journey to more independent, confident and safe lives. Their website includes information on:

  • Centrelink and myGov account and support payments
  • Tools for managing your own finances (including budgeting and saving)
  • Financial assistance for living costs
  • Understanding financial areas such tax, superannuation, credit and insurance

MoneySmart

ASIC’s MoneySmart website is for all Australians – young or old, rich or poor, investing or paying off debt.

They offer free, independent guidance. They have smart tips on dealing with the ups and downs of life:

  • losing your job
  • having a baby
  • divorce or separation
  • buying a home
  • losing your partner
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