Shire of Wyndham-East Kimberley Support Services

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Below is a list of financial services, including financial counselling, planning and advice services. If you can’t find local financial support services for your area, there is a list of state and national financial support services at the bottom of this page.

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State and National Financial Services Services

Your Toolkit

The Financial Toolbox Women provides support to women and their children facing, or having faced, domestic violence and/or financial abuse. The Your Toolkit team does not provide direct support to individuals, but the website provides details for contacting support services and help lines and women’s refuges.

The website includes information on:

• Checklist of documents you need to take with you when leaving a relationship
• How can your bank or financial advisor help if you are preparing to leave?
• Centrelink support payments and services
• Financial assistance for living costs
• Tenancy Information and Laws

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WAConnect

WAConnect is a free directory for service providers, and people looking for assistance. Users can search for food relief, financial counsellors, and emergency accommodation, among other services, and get a list of services that can provide assistance in the location that is convenient.

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StepUp Loans

StepUP is a low interest loan for people on low incomes who have difficulty accessing credit from a bank. You can borrow from $800 – $3,000 with up to three years to pay it back. There are no fees.

To qualify you must:

• Have a Health Care Card/Pension Card, or receive Family Tax Benefit A
• Reside in your current premises for more than 3 months

Find your local StepUp Loan provider on the website.

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Services Australia – Crisis Payment

A one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.

To get any of these payments, you must meet all of the following:

• Be in severe financial hardship
• Get, or, be eligible for an income support payment or ABSTUDY Living Allowance
• Be experiencing an extreme circumstance.

To be eligible, you must be experiencing 1 of the following:

• You or someone you’re caring for are required to quarantine or self-isolate due to COVID-19
• You’ve experienced an incident of family and domestic violence
• You’ve had to leave your home because of a natural or other disaster not covered by a disaster relief payment
• You’ve arrived in Australia as a Humanitarian Entrant for the first time
• You were released from prison or psychiatric confinement.

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Services Australia – Farm Household Allowance

A payment for farming families in financial hardship. To get this you must:

be a farmer or partner of a farmer, who spends a major part of your time and capital, working on the farm
meet the income and assets test limits
meet mutual obligation requirements. To get Farm Household Allowance (FHA) you must meet all the following:
be a farmer or partner of a farmer
be 16 years or older
contribute labour and capital to an Australian farm, or are the partner of a farmer who does
have income and assets below certain amounts
have had less than 4 years of FHA in the specific 10-year period.

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Rural West

Rural Financial Counselling Services WA (RFCS WA) services are available to:

All types of farming including livestock, grain, fruit and vegetables
Professional fishing
Forestry
Small rural businesses that support these industries, such as fencing, harvesting, spraying or stock management contracting.

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No Interest Loan Scheme

No Interest Loans (NILS) provide individuals and families on low incomes with access to safe, fair and affordable credit.

Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.

Am I eligible?

• I have a Health Care Card / Pension Card or earn less than $45,000 a year after tax ($60,000 for couples or people with dependants)
• I have lived at my current or previous address for at least 3 months
• I can show that I have a capacity to repay the loan

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National Debt Hotline

National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Their professional financial counsellors offer a free, independent and confidential service.

The website provides information on:

• Your rights
• Risk of using credit
• Managing your debt
• Seeking extra funds
• Extreme financial difficulties

Live chat with a financial counsellor Weekdays 9:30am – 4:30pm. You can send a message outside these hours and a financial counsellor will get back to you.

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MoneySmart

We’re committed to helping Australians of all ages, backgrounds and incomes to increase their financial well-being and build a better life. The website provides guidance on:

• Banking and Budgeting
• Loans, Credit and Debt
• Investing and Planning
• Super and Retirement
• Insurance

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CWA of WA Sir James Mitchell Fund

The Sir James Mitchell Fund is used to assist those who may need a helping hand. Applications for assistance are considered on an individual basis and are completely confidential. Assistance is in the form of IGA food cards, health expenses and other general assistance. It does not assist with whitegoods, rental bonds and arrears, utility bills (electricity, gas, water etc), car registration/maintenance, travel or funeral expenses.

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Citizens Advice Bureau

Citizens Advice Bureau (CAB) provide information and referral, a low-cost legal advice service on a wide range of issues, and a mediation service.

Their services include:

Free information on a wide range of issue
Low-cost Legal Advice
Low-cost mediation and dispute resolution
Free Tax Help (July – October)
Assistance with WA NILS (No Interest Loan Scheme) Applications
Justice of the Peace
Probate Assistance
Preparation of Family Court documents
Letters of Administration
Wills
Enduring Powers of Attorney
Enduring Powers of Guardianship

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Australian Government – Services Australia

Support through payments and services while you are looking for work or doing approved studies to help you find and keep a job.

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