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If you are in a domestic and family violence crisis, below is a list of crisis services, including local police, domestic violence police units, ambulance services, local hospital services, and fire and emergency services. If you cannot find local crisis support services for your area, you can find a list of state and national support services at the bottom of this page.

Share and Care Community Services – Family & Domestic Violence Co-ordinated Response Service

This team will participate in a joint assessment of Family and Domestic Violence Incident Reports with Police and Department of Communities (Child Protection Services), to achieve victim safety and perpetrator accountability.

  • Participate in the assessment Using the Common Risk Assessment and Risk Management Framework.
  • Participate in triage of responses with Department for Child Protection & Police
  • Participate in a multi-agency response for high risk cases.
  • Referrals to appropriate services i.e. Safe at Home

This service covers the Wheatbelt.

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Southern Cross Police

Southern Cross police cover Bodallin, Bullfinch, Corinthia, Dulyalbin, Ennuin, Ghooli, Holleton, Koolyanobbing, Lake Deborah, Marvel Loch, Moorine Rock, Mount Hampton, Mount Holland, Mount Jackson, Mount Palmer, North Bodallin, Parker Range, Skeleton Rock, South Bodallin, South Yilgarn, Southern Cross, Turkey Hill, Yellowdine

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Southern Cross District Hospital

Services include

  • 24/7 Emergency Departments
  • Acute inpatient care
  • Outpatient services
  • Telehealth Services (inpatient and outpatient)
  • Commonwealth Home Support Program services
  • Palliative care
  • Aboriginal health services
  • Dietetics
  • Occupational therapy
  • Physiotherapy
  • Social work
  • Speech pathology
  • Child development services
  • Child health clinics
  • Community midwife services
  • Health promotion and education
  • School health services
  • Mental health services
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Southern Cross Fire and Rescue Service

The Southern Cross Fire and Rescue Service can undertake a range of responsibilities including:

  • Combating fires
  • Containing hazardous material spills
  • Road crash rescue
  • Fire safety education
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St John Ambulance Service – Wheatbelt

St John Ambulance is responsible for receiving all State-wide emergency triple zero (000) calls requiring ambulance attendance.

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State and National Crisis Support Services

1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

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Pets in Crisis

The Pets in Crisis program offers a temporary home for pets from households experiencing family and domestic violence while their owner seeks refuge or temporary accommodation of their own.

This helps to alleviate some of the logistical stress of removing themselves and their loved ones from a dangerous home environment.

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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

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Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence
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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
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WA Poisons Information Centre

The WA Poisons Information Centre (WAPIC) is an emergency phone service to the states of Western Australia and South Australia and the Northern Territory providing management advice in cases of suspected poisoning and known poisonings. Advice is also provided on drug information and poisoning prevention.

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Online Restraining Order Application

The online restraining order application service has been introduced to make it possible for people seeking the protection of a restraining order to lodge their application without having to attend a court registry. You can visit or phone a registered organisation and they will be able to help you lodge the application.

If an urgent order is required and it is not possible to make an application to the court (for example, it is outside of business hours or you are in a remote location), WA police can issue 72 hour police orders. Please contact WA Police on 131 444 or 000 for emergencies.

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Western Australia Police Force

If life is at threat, call 000 immediately. If you need to report a breach of a Family Violence Order, or require Police attendance, please call 131 444.

Questions you may be asked:

  • The address where the incident is taking place.
  • Your name and telephone number.
  • The offender’s name, age and date of birth.
  • Are there any weapons involved? Are you able to describe them?
  • Are you the victim? If no, what’s the victim’s name?

If the incident is occurring while you are talking to the operator, stay on the telephone. Your safety is paramount to us.

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