Kimberley Community Legal Services – Financial Help

Financial Counselling:

How can KCLS help?

  • Complete a budget with you;
  • Contact other services and agencies to confirm your bills and debts;
  • Call Horizon Power if you are struggling to pay your power bill, and you want Horizon Power to approve you for a government payment towards your bill: the Hardship Utilities Grant Scheme (HUGS);
  • Apply for some of your debts to be forgiven because of your hardship; and
  • Deal with debt collectors.

Centrelink:

How can KCLS help?

  • Arranging Centrepay deductions to pay bills and rent
  • helping you understand payments and confirm your entitlements
  • Appealing Centrelink decisions you do not agree with
  • Talking to you about Centrelink in your community

 

  • Hours Monday-Friday 8:30am-4:30pm
  • Address 4 Papuana Street
    Kununurra, Western Australia 6743
  • Phone 1800 686 020
  • Phone 2 (08) 9169 3100
  • Email office@kcls.org.au
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Bloodwood Tree – Yandeyarra Centrelink Services

Bloodwood Tree has trained and employed local community residents to deliver the service at Yandeyarra.

  • Hours Tuesday–Thursday 9:00am-3:00pm
  • Address 19 Hamilton Road
    South Hedland, Western Australia 6722
  • Phone (08) 9176 4817
  • Email reception@bloodwoodtree.org.au
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Albany Service Centre

Services staff can help you with:

  • Medicare
  • Centrelink

Services you can access using self-service terminals:

  • Medicare
  • Centrelink
  • Child Support
  • Hours Monday-Friday 8:30am-4:30pm
  • Address 15 Peels Place
    Albany, Western Australia 6330
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Services Australia – Crisis Payment

To get this you must:

  • be eligible for an income support payment from us
  • be in severe financial hardship
  • have an extreme life change. You can get it if you:
  • are experiencing family and domestic violence
  • get out after 14 days from prison or psychiatric confinement as a result of an offence
  • are a Humanitarian Entrant into Australia for the first time
  • go through a natural disaster not covered by the Disaster Recovery Payment
  • are in Australia when the event occurred, and when you submit your claim
  • are eligible for an income support payment.
  • Hours Monday-Friday 8:00am-5:00pm
  • Phone 132 850
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Southern Cross Access Point

At an Agent and Access Point you can access all of the following services:

  • use internet enabled computers and printers
  • access free Wi-Fi without a password
  • get brochures and fact sheets
  • call us using the phone provided
  • use the phone claiming service
  • get reply paid Medicare envelopes
  • scan, copy, print and upload documents
  • verify identity documents.

At an Agent you can also:

  • get help to set up and access digital services
  • get help with general questions about our payments and services
  • get a referral to other services.
  • Hours Monday: 10:00am-12:00pm
    Tuesday: 9:00am-4:00pm (12:00pm-1:00pm closed)
    Wednesday: 10:00am-12:00pm
    Thursday: 9:00am - 4:00pm (12:00pm-1:00pm closed)
    Friday: 10:00am-12:00pm
  • Address Corner of Canopus and Altair Street
    Southern Cross, Western Australia 6426
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Southern Cross Public Library

Services include:

  • Computer & internet access
  • Department of Human Services (Centrelink) access point
  • CV writing
  • Resumes
  • State Government information access point
  • Hours Monday-Friday 8:30am-12:00pm, 1:00pm-4:30pm
  • Address Canopus Street
    Southern Cross, Western Australia 6426
  • Phone (08) 9049 1688
  • Email crc@yilgarn.wa.gov.au
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Wongan Hills Community Resource Centre

Services include:

  • Department of Transport Agency
  • A well stocked library, e-Resources, wi-fi access, public computers
  • A Broadband for Seniors kiosk
  • Printing, secretarial and graphic design services (including large format printing)
  • Trans WA booking service
  • Access point for Medicare, Centrelink and Government Website
  • Community Development support (grants, capacity and skills building)
  • Hours Monday-Friday 9:00am-4:30pm
  • Address Wongan Road
    Wongan Hills, Western Australia 6603
  • Phone (08) 9671 2550
  • Email crc@wongan.wa.gov.au
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Kimberley Community Legal Centre – Financial Help

Financial Counselling:

How can KCLS help?

  • Complete a budget with you;
  • Contact other services and agencies to confirm your bills and debts;
  • Call Horizon Power if you are struggling to pay your power bill, and you want Horizon Power to approve you for a government payment towards your bill: the Hardship Utilities Grant Scheme (HUGS);
  • Apply for some of your debts to be forgiven because of your hardship; and
  • Deal with debt collectors.

Centrelink:

How can KCLS help?

  • Arranging Centrepay deductions to pay bills and rent
  • helping you understand payments and confirm your entitlements
  • Appealing Centrelink decisions you do not agree with
  • Talking to you about Centrelink in your community

Kimberley Community Legal Service provides an outreach service from Broome to Dampier Peninsula, Derby and Fitzroy Crossing.

  • Hours Monday-Friday 8:30am-4:30pm
  • Address 3/41 Carnarvon Street
    Broome, Western Australia 6725
  • Phone 1800 686 020
  • Email office@kcls.org.au
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Derby Service Centre

Services our staff can help you with:

  • Centrelink

Services you can access using our self-service terminals:

  • Medicare
  • Centrelink
  • Child Support
  • Hours Monday-Friday 8:00am-4:00pm
  • Address 44 Clarendon Street
    Derby, Western Australia 6728
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Fitzroy Crossing Service Centre

Services our staff can help you with:

  • Medicare
  • Centrelink

Services you can access using our self-service terminals:

  • Medicare
  • Centrelink
  • Child Support
  • Hours Monday-Friday 8:30am-4:00pm
  • Address 21 Forrest Road
    Fitzroy Crossing, Western Australia 6765
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