Uniting WA

Family violence
Paying the costs of moving to safety.
The Escaping Violence Payment (EVP) Program is available for people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress.
Please go to the Uniting WA website for more information. 
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Financial Counselling Network – Emergency Relief and Food Access Service

There are a number of community organisations throughout the state that provide emergency relief to people experiencing financial hardship, in the form of food vouchers, bill payment support and more. Emergency Relief assistance is available to support you if you:

  • are struggling to put food on the table
  • are facing overdue bills
  • have used  your savings to pay for daily expenses
  • have experienced a reduction in income

You may be eligible for emergency relief even if you’re not receiving Centrelink income support

  • Hours
    Monday-Friday 9.30am-5pm (Closed Public Holidays)
  • Phone 1800 979 777
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The Job Shop

The Job Shop is a regional recruitment agency offering a range of employment options for temporary workers and Australian residents.
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LGBTIQ+ Violence Service

The LGBTIQ+ Violence Counselling Service is for:
  • Anyone in Australia who is from the LGBTIQ+ community who has recently or in the past experienced sexual domestic or family violence
  • Family members, friends and supporters of someone from the LGBTIQ+ community who has experienced sexual domestic or family violence
  • Others who may be impacted by violence targeted toward the LGBTIQ+ community, including professionals.
Their service provides:
  • Professional trauma counselling provided by counsellors who have completed specialist training provided by ACON
  • 24/7 telephone support
  • Information and referral to other services
  • Vicarious trauma support and debrief for professionals
They assist with:
  • Managing the impacts of sexual domestic and family violence
  • Talking to supporters
  • Information about seeking assistance from Police
  • Information on medical help
  • Safety planning
  • Referrals
  • Phone 1800 497 212
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Legal Aid WA

Legal Aid WA offers free or low-cost legal services to the community. If their clients have trouble getting help because of a disability, language barriers, or location, Legal Aid WA has available support to assist them.
Legal Aid WA provides a wide range of services including: civil law, criminal law, family law and community legal education
Family law and children’s matters services:
• Legal representation by lawyers for children and young people in the Family Court and in the Children’s Court
• Legal representation by lawyers in the Family Court, in child protection proceedings in the Children’s Court, and in defended hearings for family violence restraining orders in the Magistrates’ Court
• Dispute resolution services within family law and child protection proceedings
• Assistance to both carers of children and those who have to pay child support, needing legal advice or representation with criminal charges, who have been arrested as a suspect by police or wanting help with an appeal against conviction or sentence
 
Virtual office: virtual.office@legalaid.wa.gov.au
  • Hours
    Monday-Friday: 9AM-4PM
  • Address 32 St Georges Tce
    Perth, WA 6000
  • Phone 08 9261 6254
  • Phone 2 1300 650 579
  • Email Info@legalaid.wa.gov.au
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Legal Aid WA – Senior Rights and Advocacy Service

The Senior Rights and Advocacy Service is a specialist legal advice and assistance service, as a division of Legal Aid WA.
Services offered include: 
• Legal advice and assistance in areas such as elder abuse, planning for the future, guardianship and administration, and issues involving grandchildren 
• representation in certain guardianship and administration matter with State Administrative Tribunal 
• Mediation and dispute resolution
• information and community legal education 
• Referrals to community and government agencies
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My Aged Care

My Aged Care is a Government service and acts as the starting point to access Government-funded aged care services. The phoneline and website can help older Australians, their families and carers gain the help and support they need.
Services offered include:
• Information an available aged care services 
• Eligibility assessments 
• Referrals 
• information on costs of care
  • Hours
    Monday - Friday 8:00am - 8:00pm
    Saturdays: 10:00am - 2:00pm
  • Address PO Box 1237
    Runaway Bay, QLD 4216
  • Phone 1800 200 422
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Ozhelp Foundation

OzHelp is here to help and you are not alone. Their support services are always confidential and they are here to discuss anything that is troubling you.
No information will be passed onto your employer or anyone else about you. Conversations are between you and OzHelp at all times.
Some of the concerns we can help with include:
• Not coping at work
• Having trouble with relationships
• Can’t sleep
• Feeling down
• Can’t shake your worries
• Parenting or co-parenting issues
• Drinking too much
• Gambling issues
• A friend you are worried about
• Financial issues
If you just need some advice or someone to talk to then that’s okay too.
  • Hours
    Monday to Friday: 9:00am - 5:00pm AEST
  • Phone 1300 694 357
  • Phone 2 02 6251 4166
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Sexual Health Quarters – Sexual Health Helpline

The Sexual Health Helpline provides confidential information and referrals from clinicians around contraception, sexually transmissible infections and unintended pregnancy.
  • Hours
    Monday - Friday: 9:30am - 3:30pm
  • Phone 1800 198 205
  • Email info@shq.org.au
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Start Out

Start Out is an organisation which aims to support people of diverse sexualities and genders, eradicate discrimination against members of the LGBTQ+ community, and educate the wider community on the effects of discrimination and exclusion on LGBTQ+ youth. 
Service offered is a peer Role Model to act as a mentor and personal support. 
  • Phone 1300 751 690
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The WA AIDS Council – Counselling Services

The WA AIDS Council offers counselling to people living with or affected by HIV, as well as their friends and family and the broader LGBTIQIA+ community. They also offer youth counselling for the LGBTIQIA+ community.
  • Hours
    Monday - Friday 9:00am - 4:30pm
  • Phone (08) 9482 0000
  • Phone 2 1800 625 122
  • Email hello@waac.com.au
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Mental Health Emergency Response Line

Anyone experiencing or dealing with others experiencing mental health distress or crisis across regional and remote callers can reach RuralLink.
  • Hours
     4:30pm Monday to Friday or 24/7 over the weekend.
  • Phone 1800 552 002
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Youth Legal Service

Youth Legal Service is a not-for-profit organisation providing free legal services to children and young people (under 25 years of age) across Western Australia. 
 
Youth Legal Service provides legal advice in the following areas:
 
• Criminal Matters – legal advice on all criminal matters and traffic offences
• Motor Vehicle Accidents – legal advice and casework to establish liability and negotiate with insurers or claimants
• Contract Law – legal advice on establishing the capacity to contract, contractual obligations and unconscionable contracts
• Leaving Home – advice on legal rights and responsibilities and accessing personal belongings and papers
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Australian Red Cross – Family and Domestic Violence Program – Migration Support

The Family and Domestic Violence program is available to all people on temporary visas or with uncertain visa status, experiencing family and domestic violence and in need of financial support. Under the year-long pilot program, we will be providing up to $3,000 in financial assistance to people who are eligible to help cover expenses such as accommodation, food, and medical care.
 
You can apply online.

If you need support to complete your application, you can download a step-by-step guide. 

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Elder Abuse Helpline

Elder Abuse Helpline advocates on behalf of older people who are experiencing abuse. They provide information, organises access to suitable resources and support services and works with their clients to resolve their situation.

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Carers WA

Carers Western Australia is dedicated to improving lives of family carers living in WA by providing counselling.

  • Hours
    Monday - Friday 8:30am - 4:30pm
  • Address 182 Lord Street
    Perth, WA 6000
  • Phone 1300 227 377
  • Email info@carerswa.asn.au
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Circle Green Community Legal Centre

Circle Green is a community legal centre in Western Australia providing state-wide specialist legal services in employment, residential tenancy law, family and domestic violence, and migration services aimed at assisting people who are otherwise disadvantaged in their access to legal services.
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Ethnic Communities Council of WA

The Ethnic Communities Council of Western Australia, provides advocacy services for multicultural groups and communities in Western Australia
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Midwest Multicultural Association

Midwest Multicultural Association is a community group who promote diversity and unity within the community. The group offers membership and frequently runs community events such as their Harmony festival. They also provide information and referrals as well as English classes every Friday during the school terms.
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National Relay Service

The National Relay Service is a government service which helps those who are deaf/hard of hearing communicate with others over the phone through a relay officer.
 
SMS relay number 0423 677 767
 
Teletypewriter number 133 677
  • Hours
    24 hours 
  • Phone 1300 555 727
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