Sexual Assault Resource Centre

The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
 
SARC provides:
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault
• Counselling services for recent and past sexual assaults, rape and child sexual abuse
• Advice for health professionals about to see a patient following a sexual assault 
• Education and training for professionals 
 
SARC services are available to:
• People of all genders
• People 13 years of age and older 
• People affected by sexual assault, including rape and sexual abuse 
• Family members and partners of a person who has experienced sexual violence
 
To request a counselling appointment, telephone between 8:30am and 4:30pm.
(08) 6458 1828
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Emergency Relief and Food Access Service

The Emergency Relief and Food Access Service is here to support you in identifying and applying for help.
 
Emergency Relief assistance is available to support you if you:
 
• are struggling to put food on the table
• are facing overdue bills
• have used  your savings to pay for daily expenses
• have experienced a reduction in income
 
You may be eligible for emergency relief even if you’re not receiving Centrelink income support.
 
If you are unable to make a phone call, please lodge an online enquiry on their website. 
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Council On The Ageing (COTA)

Working towards an equitable, just and inclusive society where older people can flourish. COTA offer resources for various aspects of life for older adults, including elder abuse. 
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Here for You

A state-wide, confidential, non-judgemental, telephone service giving a single point of contact for anyone concerned about their own or another person’s alcohol and other drug use and/or mental health issues.  Contact is one-to-one with a qualified counsellor or professional peer practitioner based in WA. Peer practitioners have a lived experience of alcohol and other drug use and/or mental health issues and recovery and are trained to use their experiences to support individuals living with similar issues. Provided by the Mental Health Commission of WA.
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For When

Mental Health support for new and expecting parents. A judgement-free, national support and referral service by those who understand your needs at a time of change when becoming a parent. 
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Peer Pathways

CoMHWA’s Peer Pathways project is a West Australian, Statewide helpline for people with mental health challenges to find the supports needed to promote mental and physical wellbeing. Our Peer Navigators will assist you, your family and your carers to navigate services across the State.
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Living Proud LGBTI: Mental Health Emergency

As WA’s main LGBTI community service our focus is on providing essential services to the gay, lesbian, bisexual, trans* and intersex communities, including our peer counseling, phone line, health and wellbeing initiatives and community capacity building.
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WA AIDS Council

The Council provides counselling, wellness, referral, general and financial assistance to people living with HIV
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Living Proud

WA’s main LGBTI community service their focus is on providing essential services to the gay, lesbian, bisexual, trans* and intersex communities, including their peer counselling phone line, health and well-being initiatives and community capacity building. They also offer a number of training options for professionals including the Opening Closets Mental Health training and other half and full-day workplace training in order to improve accessibility for LGBTI people.
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Advocare

 Advocare’s purpose is to support and protect the rights of older people in Western Australia.All of their services are free, confidential. They can assist you by providing:
  • Advocacy and support – walking alongside you every step of the way
  • Information – providing free information about your rights and access to aged care services
  • Education – raising awareness and understanding of the rights of older community members, the assistance and support available, and how to access aged care services
  • The WA Elder Abuse Helpline – if you are at risk of, or experiencing elder abuse, contact our free and confidential helpline on 1300 724 679.
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Victim Support Service

Is a voluntary and free service available to victims of crime.

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Vinnies – National Debt Helpline

Vinnies operates the National Debt Helpline in Western Australia. Trained financial counsellors provide free advice to help move on. If the matter is complex, they can refer to the closest face to face financial counselling service.
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Women’s Information Service

The free telephone service provides information and referrals about issues such as health, finances, legal matters, counselling and domestic violence.
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Youth Crisis and Emergency Services

The department of child protection and family support provide and fund a range of child safety and family support services throughout the state including mandatory reporting investigations and training, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.

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Living Proud LGBTI: Crisis Support

Living Proud provides essential services to LGBTQI+ communities via counselling phone lines, health and wellbeing initiatives and community capacity building.

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Financial Counselling Network – Emergency Relief and Food Access Service

The Financial Counselling Network are a state-run phone-based service available to all West Australians. They can offer assistance with paying bills, fuel, food, Foodbank card referrals and Hardship Utility Grant Scheme (HUGS) applications. Vouchers are sent via email or text (SMS). The service will call you back if you leave a message. 
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Uniting WA

Family violence
Paying the costs of moving to safety.
The Escaping Violence Payment (EVP) Program is available for people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress.
Please go to the Uniting WA website for more information. 
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The Job Shop

The Job Shop is a regional recruitment agency offering a range of employment options for temporary workers and Australian residents.
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Legal Aid WA

Legal Aid WA offers free or low-cost legal services to the community. If their clients have trouble getting help because of a disability, language barriers, or location, Legal Aid WA has available support to assist them.
Legal Aid WA provides a wide range of services including: civil law, criminal law, family law and community legal education
Family law and children’s matters services:
• Legal representation by lawyers for children and young people in the Family Court and in the Children’s Court
• Legal representation by lawyers in the Family Court, in child protection proceedings in the Children’s Court, and in defended hearings for family violence restraining orders in the Magistrates’ Court
• Dispute resolution services within family law and child protection proceedings
• Assistance to both carers of children and those who have to pay child support, needing legal advice or representation with criminal charges, who have been arrested as a suspect by police or wanting help with an appeal against conviction or sentence
 
Virtual office: virtual.office@legalaid.wa.gov.au
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Multicultural Services Centre

Multicultural Services Centre of Western Australia Inc. (MSC) is an established provider of diverse community services and programs. MSC has been supporting culturally and linguistically diverse (CaLD) Western Australians for over four decades and aims to address the unmet needs of migrants and refugees. Services include: Aged Care; Disability; Emergency Relief; Family Mediation; Housing; Jobs & Skills Centre; Mental Health; Settlement; and Temporary Australian Residents.

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Quick Exit
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Over the past two years DVassist has been offering a telephone and webchat counselling service as part of a pilot project funded by the Commonwealth Government.

The project is now complete and consequently our counselling services are no longer operating as of Friday 21 October 2022.

For 24-hour confidential information, counselling and support for family and domestic violence please call
1800 Respect on 1800 737 732.

For crisis support, including referrals to women’s refuges, please call Women’s Domestic Violence Helpline on
1800 007 339.

If you are in immediate danger
please call 000.

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