Multi Cultural & Refugee Help

The ECCWA is the States peak ethnic umbrella organisation. It is a non-government, non-profit community based organisation which takes an active interest in all aspects of multiculturalism and Culturally and Linguistically Diverse (CaLD) affairs and acts on behalf of all ethnic communities in Western Australia
  • Hours
    Monday to Friday:
    9am to 4:30pm
  • Phone (08) 9227 5322
  • Phone 2 (08) 9227 5322
  • Email admin@eccwa.org.au
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Sexual Assault Resource Centre

The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
 
SARC provides:
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault
• Counselling services for recent and past sexual assaults, rape and child sexual abuse
• Advice for health professionals about to see a patient following a sexual assault 
• Education and training for professionals 
 
SARC services are available to:
• People of all genders
• People 13 years of age and older 
• People affected by sexual assault, including rape and sexual abuse 
• Family members and partners of a person who has experienced sexual violence
 
To request a counselling appointment, telephone between 8:30am and 4:30pm.
(08) 6458 1828
  • Hours
    24 hours a day, 7 days a week
  • Phone 08 6458 1828
  • Phone 2 08 6458 2222
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Emergency Relief and Food Access Service

The Emergency Relief and Food Access Service is here to support you in identifying and applying for help.
 
Emergency Relief assistance is available to support you if you:
 
• are struggling to put food on the table
• are facing overdue bills
• have used  your savings to pay for daily expenses
• have experienced a reduction in income
 
You may be eligible for emergency relief even if you’re not receiving Centrelink income support.
 
If you are unable to make a phone call, please lodge an online enquiry on their website. 
  • Hours
    Monday to Friday: 9am - 5pm 
    (excluding Public Holidays)
  • Phone 1800 979 777
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Council On The Ageing (COTA)

Working towards an equitable, just and inclusive society where older people can flourish. COTA offer resources for various aspects of life for older adults, including elder abuse. 
  • Hours
    9am-4pm
  • Phone (08) 9472 0104
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Here for You

A state-wide, confidential, non-judgemental, telephone service giving a single point of contact for anyone concerned about their own or another person’s alcohol and other drug use and/or mental health issues.  Contact is one-to-one with a qualified counsellor or professional peer practitioner based in WA. Peer practitioners have a lived experience of alcohol and other drug use and/or mental health issues and recovery and are trained to use their experiences to support individuals living with similar issues. Provided by the Mental Health Commission of WA.
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For When

Mental Health support for new and expecting parents. A judgement-free, national support and referral service by those who understand your needs at a time of change when becoming a parent. 
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Peer Pathways

CoMHWA’s Peer Pathways project is a West Australian, Statewide helpline for people with mental health challenges to find the supports needed to promote mental and physical wellbeing. Our Peer Navigators will assist you, your family and your carers to navigate services across the State.
  • Hours
    Monday-Friday: 9am-5pm
  • Phone (08) 9477 2809
  • Phone 2 1800 552 002
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Living Proud

WA’s main LGBTI community service their focus is on providing essential services to the gay, lesbian, bisexual, trans* and intersex communities, including their peer counselling phone line, health and well-being initiatives and community capacity building. They also offer a number of training options for professionals including the Opening Closets Mental Health training and other half and full-day workplace training in order to improve accessibility for LGBTI people.
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Living Proud LGBTI: Mental Health Emergency

As WA’s main LGBTI community service our focus is on providing essential services to the gay, lesbian, bisexual, trans* and intersex communities, including our peer counseling, phone line, health and wellbeing initiatives and community capacity building.
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WA AIDS Council

The Council provides counselling, wellness, referral, general and financial assistance to people living with HIV
  • Hours
    Monday - Friday 9am - 5pm
  • Address 664 Murray St
    West Perth, WA 6005
  • Phone 08 9482 0000
  • Phone 2 1800 671 130
  • Email hello@waac.com.au
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Advocare

 Advocare’s purpose is to support and protect the rights of older people in Western Australia.All of their services are free, confidential. They can assist you by providing:
  • Advocacy and support – walking alongside you every step of the way
  • Information – providing free information about your rights and access to aged care services
  • Education – raising awareness and understanding of the rights of older community members, the assistance and support available, and how to access aged care services
  • The WA Elder Abuse Helpline – if you are at risk of, or experiencing elder abuse, contact our free and confidential helpline on 1300 724 679.
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Victim Support Service

Is a voluntary and free service available to victims of crime.

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Vinnies – National Debt Helpline

Vinnies operates the National Debt Helpline in Western Australia. Trained financial counsellors provide free advice to help move on. If the matter is complex, they can refer to the closest face to face financial counselling service.
  • Hours
    Monday - Friday 9:30am - 4:30pm
  • Phone 1800 007 007
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Women’s Information Service

The free telephone service provides information and referrals about issues such as health, finances, legal matters, counselling and domestic violence.
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Youth Crisis and Emergency Services

The department of child protection and family support provide and fund a range of child safety and family support services throughout the state including mandatory reporting investigations and training, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.

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Living Proud LGBTI: Crisis Support

Living Proud provides essential services to LGBTQI+ communities via counselling phone lines, health and wellbeing initiatives and community capacity building.

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Uniting WA

Family violence
Paying the costs of moving to safety.
The Escaping Violence Payment (EVP) Program is available for people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress.
Please go to the Uniting WA website for more information. 
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The Job Shop

The Job Shop is a regional recruitment agency offering a range of employment options for temporary workers and Australian residents.
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Legal Aid WA

Legal Aid WA offers free or low-cost legal services to the community. If their clients have trouble getting help because of a disability, language barriers, or location, Legal Aid WA has available support to assist them.
Legal Aid WA provides a wide range of services including: civil law, criminal law, family law and community legal education
Family law and children’s matters services:
• Legal representation by lawyers for children and young people in the Family Court and in the Children’s Court
• Legal representation by lawyers in the Family Court, in child protection proceedings in the Children’s Court, and in defended hearings for family violence restraining orders in the Magistrates’ Court
• Dispute resolution services within family law and child protection proceedings
• Assistance to both carers of children and those who have to pay child support, needing legal advice or representation with criminal charges, who have been arrested as a suspect by police or wanting help with an appeal against conviction or sentence
 
Virtual office: virtual.office@legalaid.wa.gov.au
  • Hours
    Monday-Friday: 9AM-4PM
  • Address 32 St Georges Tce
    Perth, WA 6000
  • Phone 08 9261 6254
  • Phone 2 1300 650 579
  • Email Info@legalaid.wa.gov.au
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ForWhen

ForWhen helps you access local services based in your state or territory. 
Mental health support for expecting and new parents.  Will connect parents that are struggling to navigate the complex waters of pregnancy and new parenthood to the critical mental health services you might need most.  Provided by Australia’s early parenting services, including Ngala in WA
  • Hours
    Monday – Friday, 9 am – 4:30 pm
  • Phone 1300 242 322
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