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Citizens Advice Bureau

Citizens Advice Bureau (CAB) provide information and referral, a low-cost legal advice service on a wide range of issues, and a mediation service.

Their services include:

  • Free information on a wide range of issue
  • Low-cost Legal Advice
  • Low-cost mediation and dispute resolution
  • Free Tax Help (July – October)
  • Assistance with WA NILS (No Interest Loan Scheme) Applications
  • Justice of the Peace
  • Probate Assistance
  • Preparation of Family Court documents
  • Letters of Administration
  • Wills
  • Enduring Powers of Attorney
  • Enduring Powers of Guardianship
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Rural West

Rural Financial Counselling Services WA (RFCS WA) services are available to:

  • All types of farming including livestock, grain, fruit and vegetables
  • Professional fishing
  • Forestry
  • Small rural businesses that support these industries, such as fencing, harvesting, spraying or stock management contracting.
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DVassist Telephone Counselling Service

The DVassist counselling service is available Monday to Friday, from 10 am to 7 pm, via free call 1800 080 083 to anyone living in remote, regional, and rural Western Australia. We provide information and support for women, men and young people living in remote, regional, and rural Western Australia experiencing family and domestic violence.

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Western Australia Police Force

If life is at threat, call 000 immediately. If you need to report a breach of a Family Violence Order, or require Police attendance, please call 131 444.

Questions you may be asked:

  • The address where the incident is taking place.
  • Your name and telephone number.
  • The offender’s name, age and date of birth.
  • Are there any weapons involved? Are you able to describe them?
  • Are you the victim? If no, what’s the victim’s name?

If the incident is occurring while you are talking to the operator, stay on the telephone. Your safety is paramount to us.

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WA Poisons Information Centre

The WA Poisons Information Centre (WAPIC) is an emergency phone service to the states of Western Australia and South Australia and the Northern Territory providing management advice in cases of suspected poisoning and known poisonings. Advice is also provided on drug information and poisoning prevention.

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Youth Legal Service

Youth Legal Service is a not-for-profit organisation providing free legal services to children and young people across Western Australia.

Children and young people can access our legal advice line during office hours, for the cost of a local telephone call or call our free 1800 number.

They can offer advice in:

  • Legal rights and responsibilities and accessing personal belongings and papers.
  • Legal advice on all criminal matters and traffic offences for children and young people under 25 years of age, for offences within Western Australia.
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WAConnect

WAConnect is an online directory where users can search for food relief, financial counsellors and emergency accommodation among other services.

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Women’s Legal Service WA

The Women’s Legal Service WA is a free community legal centre providing legal advice, support and advocacy to WA women experiencing disadvantage. They can assist women with:

  • Family law (parenting related matters, divorce and some property settlement matters through their Legal Clinic)
  • Family violence (identifying and responding to family violence and restraining order matters)
  • Protection and care (matters involving the Department of Communities Child Protection and Family Support Division)
  • Criminal injuries compensation (where it relates to family violence, assault or sexual assault).
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Legal Aid WA

Legal Aid WA offers free or low-cost legal services to the community. Legal Aid WA services include infoline and infochat.

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Aborginal Family Law Service

Legal help for Aboriginal and Torres Strait Islander people who have experienced domestic and family violence. They not only offer free legal services, but community education and early intervention and prevention programs as well.

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Samaritans

The Samaritans is a Western Australian based not for profit organisation providing telephone counselling for all sorts of worries including:

  • Relationship or family problems
  • Loss and bereavement
  • Financial worries or job-related anxiety
  • School, college or study-related stress
  • Illness – your own or someone you care for
  • Addiction or substance abuse
  • Thoughts of suicide.
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Entry Point Perth

Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options. For individuals and families based in regional Western Australia, they can:

  • provide information on accommodation and support options to assist people to seek their own accommodation
  • assess individual circumstances of people and families experiencing domestic violence and, if eligible, provide formal referrals to crisis accommodation and support options
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Meth Helpline

The Meth Helpline is a confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s meth use.

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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
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Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence
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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

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Pets in Crisis

The Pets in Crisis program offers a temporary home for pets from households experiencing family and domestic violence while their owner seeks refuge or temporary accommodation of their own.

This helps to alleviate some of the logistical stress of removing themselves and their loved ones from a dangerous home environment.

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Alcohol and Drug Support Line

Confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use.

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Rurallink

Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues.

It is a confidential service that meets the needs of the community and delivering continuous care and support where needed. The service provides a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services.

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