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Services Australia – Agent and Access Point

At an Agent and Access Point you can access all of the following services:

  • use internet enabled computers and printers
  • access free Wi-Fi without a password
  • get brochures and fact sheets
  • call us using the phone provided
  • use the phone claiming service
  • get reply paid Medicare envelopes
  • scan, copy, print and upload documents
  • verify identity documents

At an Agent you can also:

  • get help to set up and access digital services
  • get help with general questions about our payments and services
  • get a referral to other services.
Quick Exit