At an Agent and Access Point you can access all of the following services:
- use internet enabled computers and printers
- access free Wi-Fi without a password
- get brochures and fact sheets
- call us using the phone provided
- use the phone claiming service
- get reply paid Medicare envelopes
- scan, copy, print and upload documents
- verify identity documents.
At an Agent you can also:
- get help to set up and access digital services
- get help with general questions about our payments and services
- get a referral to other services.