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If you are in a domestic and family violence crisis, below is a list of crisis services, including local police, domestic violence police units, ambulance services, local hospital services, and fire and emergency services. If you cannot find local crisis support services for your area, you can find a list of state and national support services at the bottom of this page.
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State and National Crisis Support Services Services
Sexual Assault Resource Centre
The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault • Counselling services for recent and past sexual assaults, rape and child sexual abuse • Advice for health professionals about to see a patient following a sexual assault • Education and training for professionals
SARC services are available to: • People of all genders • People 13 years of age and older • People affected by sexual assault, including rape and sexual abuse • Family members and partners of a person who has experienced sexual violence
To request a counselling appointment, telephone between 8:30am and 4:30pm. (08) 6458 1828
The department of child protection and family support provide and fund a range of child safety and family support services throughout the state including mandatory reporting investigations and training, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.
Financial Counselling Network – Emergency Relief and Food Access Service
There are a number of community organisations throughout the state that provide emergency relief to people experiencing financial hardship, in the form of food vouchers, bill payment support and more. Emergency Relief assistance is available to support you if you:
are struggling to put food on the table
are facing overdue bills
have used your savings to pay for daily expenses
have experienced a reduction in income
You may be eligible for emergency relief even if you’re not receiving Centrelink income support
If life is at threat, call 000 immediately. If you need to report a breach of a Family Violence Order, or require Police attendance, please call 131 444. Questions you may be asked:
The address where the incident is taking place.
Your name and telephone number.
The offender’s name, age and date of birth.
Are there any weapons involved? Are you able to describe them?
Are you the victim? If no, what’s the victim’s name?
If the incident is occurring while you are talking to the operator, stay on the telephone. Your safety is paramount to us.
Police can also issue a Police Order, help you to get a Restraining Order, find a refuge or alternative accommodation. They can also refer you to support agencies such as Crisis Care, counselling services and legal services such as the Legal Aid Domestic Violence Legal Unit. The police will take all measures possible to ensure the victim and children’s welfare and safety is not compromised. They are also committed to ensuring that the perpetrators are held accountable.
The Pets in Crisis program is a free service providing a temporary home for pets whose owners are experiencing immediate family and domestic violence. Pets are placed in a loving foster home while their owner seeks refuge or temporary accommodation of their own.
The service is available via a referral from a caseworker only. Pets in Crisis is open to all domestic pets, including cats, dogs and pocket pets (rabbits, guinea pigs, mice, etc.) for up to three months.
The scheme is not for emergency situations and the Pets in Crisis team is only available during normal business hours.
A restraining order is designed to prevent acts of family or personal violence. Having a restraining order allows the police to intervene on behalf of the protected person if the conditions are breached.
The online restraining order application service has been introduced for people seeking the protection of a restraining order to lodge their application without having to attend a court registry.
Police officers have the ability to issue a police order for up to 72 hours in certain circumstances. This order is a temporary restraining order that allows the protected person the ability to make an application to a court during normal business hours. Please contact the Western Australia Police Force on 131 444 if you require police assistance or 000 in an emergency.
The WA Poisons Information Centre (WAPIC) is an emergency phone service to the states of Western Australia and South Australia and the Northern Territory providing management advice in cases of suspected poisoning and known poisonings. Advice is also provided on drug information and poisoning prevention.