If you are in a domestic and family violence crisis, below is a list of crisis services, including local police, domestic violence police units, ambulance services, local hospital services, and fire and emergency services. If you cannot find local crisis support services for your area, you can find a list of state and national support services at the bottom of this page.

Share & Care Community Services Group – Emergency Relief Program

 
Emergency Relief Program assists persons in crisis. The program offers:
  • Assistance with medical equipment/glasses/hearing aids
  • Assistance with gas for persons with medical conditions
  • Assistance with food vouchers and referral to other services
  • Assistance with travel via train or bus tickets
  • Assistance towards utility accounts
  • Hours
    Monday - Friday 9:00am - 4:00pm
  • Address 88 Wellington Street
    Northam, WA 6401
  • Phone (08) 9622 2828
  • Email admin@shareandcare.com.au
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Share & Care Community Services Group – Family & Domestic Violence Co-Ordinated Response Service

Family & Domestic Violence Co-Ordinated Response Service will participate in a joint assessment of Family and Domestic Violence Incident Reports with Police and Department of Communities (Child Protection Services), to achieve victim safety and perpetrator accountability.
  • Participate in the assessment using the Common Risk Assessment and Risk Management Framework.
  • Participate in the triage of responses with the Department for Child Protection & Police
  • Participate in a multi-agency response for high-risk cases.
  • Hours
    Monday - Friday 9:00am - 4:00pm
  • Address 88 Wellington Street
    Northam, WA 6401
  • Phone (08) 9622 2828
  • Email admin@shareandcare.com.au
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St John Ambulance Service Northam

St John Ambulance provides all emergency services across WA. It covers Wheatbelt area. They provide First Aid training, First Aid kits and supplies, Ambulance and Health services.
  • Hours 24 Hours, 7 Days
  • Address 29 Tamplin Street
    Northam, WA 6401
  • Phone (08) 9621 1613
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Northam State Emergency Service Unit

The SES can help you with:

  • Assisting with significant structural damage like collapsed roofs or ceilings
  • Making temporary emergency repairs to homes and buildings
  • Removing fallen trees that have damaged homes and cars
  • Sandbagging areas in danger of flooding
  • Pumping out flood water
  • Rescuing trapped or injured people, and helping people relocate if they are in danger
  • Hours 24 Hours, 7 Days
  • Address 3 Henry Street
    Northam, WA 6401
  • Phone (08) 9622 3338
  • Phone 2 0407 112 436
  • Email ndses@bigpond.com
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Northam Police

Northam Police coverage includes Buckland, Burlong, Clackline, Grass Valley, Irishtown, Jennapullin, Katrine, Malabaine, Meenaar, Mokine, Muluckine, Muresk, Northam, Southern Brook, Spencers Brook, Throssell.

  • Hours 24 hours, 7 days a week
  • Address 7 Gairdner Street
    Northam, WA 6401
  • Phone (08) 9622 4260
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Northam DFES Office

DFES works in collaboration with Western Australian communities and other government agencies to help prevent, prepare for, respond to and recover from diverse hazards including fires, cyclones and floods, to name a few.

  • Hours 24 Hours, 7 Days
  • Address 79 Newcastle Street
    Northam, WA 6401
  • Phone (08) 9690 2300
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Department for Communities, Child Protection – Northam

The Department provides a range of child safety and family support services to Western Australian individuals, children and their families. Contact them for assistance to access emergency accommodation and for other family supports.
  • Hours Monday-Friday 9:00am-5:00pm
  • Address Cnr Fitzgerald and Gairdner Streets
    Northam, WA 6401
  • Phone (08) 6277 4141
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State and National Crisis Support Services Services

Sexual Assault Resource Centre

The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
 
SARC provides:
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault
• Counselling services for recent and past sexual assaults, rape and child sexual abuse
• Advice for health professionals about to see a patient following a sexual assault 
• Education and training for professionals 
 
SARC services are available to:
• People of all genders
• People 13 years of age and older 
• People affected by sexual assault, including rape and sexual abuse 
• Family members and partners of a person who has experienced sexual violence
 
To request a counselling appointment, telephone between 8:30am and 4:30pm.
(08) 6458 1828
  • Hours
    24 hours a day, 7 days a week
  • Phone 08 6458 1828
  • Phone 2 08 6458 2222
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Youth Crisis and Emergency Services

The department of child protection and family support provide and fund a range of child safety and family support services throughout the state including mandatory reporting investigations and training, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.

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Living Proud LGBTI: Crisis Support

Living Proud provides essential services to LGBTQI+ communities via counselling phone lines, health and wellbeing initiatives and community capacity building.

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Financial Counselling Network – Emergency Relief and Food Access Service

The Financial Counselling Network are a state-run phone-based service available to all West Australians. They can offer assistance with paying bills, fuel, food, Foodbank card referrals and Hardship Utility Grant Scheme (HUGS) applications. Vouchers are sent via email or text (SMS). The service will call you back if you leave a message. 
  • Hours
    Monday-Friday 9.00am-5pm 
  • Phone 1800 979 777
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Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence
  • Hours 24 hour, 7 days
  • Phone (08) 9223 1188
  • Phone 2 1800 007 339
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Western Australia Police Force

If life is at threat, call 000 immediately. If you need to report a breach of a Family Violence Order, or require Police attendance, please call 131 444. Questions you may be asked:

  • The address where the incident is taking place.
  • Your name and telephone number.
  • The offender’s name, age and date of birth.
  • Are there any weapons involved? Are you able to describe them?
  • Are you the victim? If no, what’s the victim’s name?
If the incident is occurring while you are talking to the operator, stay on the telephone. Your safety is paramount to us.
 
Police can also issue a Police Order, help you to get a Restraining Order, find a refuge or alternative accommodation. They can also refer you to support agencies such as Crisis Care, counselling services and legal services such as the Legal Aid Domestic Violence Legal Unit. The police will take all measures possible to ensure the victim and children’s welfare and safety is not compromised. They are also committed to ensuring that the perpetrators are held accountable.
  • Hours
    24 Hours, 7 Days
  • Phone 131 444
  • Phone 2 131 444
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WA Poisons Information Centre

The WA Poisons Information Centre (WAPIC) is an emergency phone service to the states of Western Australia and South Australia and the Northern Territory providing management advice in cases of suspected poisoning and known poisonings. Advice is also provided on drug information and poisoning prevention.

  • Hours 24 hours, 7 days
  • Phone 13 11 26
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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

  • Hours 24 hours, 7 days
  • Phone (08) 9223 1199
  • Phone 2 1800 000 599
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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
If you have concerns about a child’s wellbeing, please contact the Central Intake Team on 1800 273 889 or email cpduty@cpfs.wa.gov.au
Translating and interpreting services available on 13 14 50
  • Hours 24 Hours, 7 Days
  • Phone (08) 9223 1111
  • Phone 2 1800 199 008
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1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

  • Hours 24 Hours, 7 days a week
  • Phone 1800 737 732
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