Kids Helpline

Kids Helpline is Australia’s free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
 
• All young people are treated with respect
• All young people can choose the gender of the counsellor they speak to
• Young people are able to access the same counsellor if they wish to call back
No problem is too big or too small to call Kids Helpline about, including but not limited to: 
• Mental Health
• Physical Health
• Safety & Abuse
• Relationships & Sex
• Life issues
• Family & friends
• School & work
• eSafety
 
Suggest an edit

LGBTIQ+ Violence Service

The LGBTIQ+ Violence Counselling Service is for:
  • Anyone in Australia who is from the LGBTIQ+ community who has recently or in the past experienced sexual domestic or family violence
  • Family members, friends and supporters of someone from the LGBTIQ+ community who has experienced sexual domestic or family violence
  • Others who may be impacted by violence targeted toward the LGBTIQ+ community, including professionals.
Their service provides:
  • Professional trauma counselling provided by counsellors who have completed specialist training provided by ACON
  • 24/7 telephone support
  • Information and referral to other services
  • Vicarious trauma support and debrief for professionals
They assist with:
  • Managing the impacts of sexual domestic and family violence
  • Talking to supporters
  • Information about seeking assistance from Police
  • Information on medical help
  • Safety planning
  • Referrals
Suggest an edit

Ozhelp Foundation

OzHelp is here to help and you are not alone. Their support services are always confidential and they are here to discuss anything that is troubling you.
No information will be passed onto your employer or anyone else about you. Conversations are between you and OzHelp at all times.
Some of the concerns we can help with include:
• Not coping at work
• Having trouble with relationships
• Can’t sleep
• Feeling down
• Can’t shake your worries
• Parenting or co-parenting issues
• Drinking too much
• Gambling issues
• A friend you are worried about
• Financial issues
If you just need some advice or someone to talk to then that’s okay too.
Suggest an edit

Suicide Call Back

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Suicide Call Back Service services include telephone chat services, online chat and video chat.

Suggest an edit

Qlife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Services are for LGBTI individuals, their friends and families, and health professionals in Australia.

Suggest an edit

Parent and Family Drug Support Line

The Parent and Family Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone concerned about a loved one’s alcohol or drug use. Callers have the option to speak to an experienced parent volunteer.

The counsellor who answers your call can:

  • Listen to your concerns
  • Provide you with information about alcohol or drug use
  • Provide emotional support and professional advice
  • Offer to transfer you to a parent volunteer for peer support
  • Talk about support options for you and your loved one
  • Refer you to local services that can provide you and your family with ongoing support
Suggest an edit

Mensline

MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.
MensLine Australia offers a range of ways to access their free, professional counselling and support services:
 
• Telephone
•Callback service – You may be eligible to receive up to six free telephone counselling sessions, scheduled at times to best suit your needs.
• Online chat counselling – text-based counselling available through the MensLine Australia website
• Video chat counselling – face-to-face counselling available through  Zoom Video Conferencing. 
• Assisted referrals
Suggest an edit

Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They offer telephone, online chat and text support services. Telephone service are available 24 hours a day, 7 days a week.
Suggest an edit

Kidshelpline

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Kids Helpline counsellors are available 24 hours a day, 7 days a week, to talk to you. No problem is too big or too small to call Kids Helpline about.

Suggest an edit

Gambling Help Online

Gambling Help is support for anyone affected by gambling. Services include:

  • Free 24/7 chat and email counselling and support services
  • Professional counsellors with expertise in problem gambling and online services
  • A stepping stone for further help-seeking, including telephone and face-to-face gambling services
Suggest an edit

eheadspace

eheadspace offers online and telephone mental health support to young people aged 12-25 years and their families or friends. Young people may contact eheadspace if they need advice, are worried about their mental health or are feeling isolated or alone. eheadspace is not a crisis service
 
How eheadspace can help:
• If you are feeling down
• If you are feeling stressed
• If you are being bullied
• If you have concerns about drugs and alcohol
• Getting along with your family and friends
• Romantic relationships
• Questions about sex
• Questions about gender and who you are attracted to
• Getting advice about helping a friend
• Anything you want to talk about!
 
Group chats allow you to connect with other people like you. Led by a headspace professional, group chats explore a range of helpful topics.
Suggest an edit

Dads in Distress

Free help for separated dads. Keeping dads alive and in their kids lives since 1999. Guaranteed 100% free, confidential and dad friendly. 
Services include:
 
• Support Helpline
• 24/7 Online Chat & Forum – Jump on to our Virtual Verandah, a private online platform allowing you to get & give help to dads nation-wide. 
• Online meetings; Talk live with dads just like you across Australia. All dads regardless of location are welcome to join any/ all online meetings.
• Physical Peer Support Groups
• Separation Checklist 
• External Support Links 
 
Suggest an edit

Call to Mind

Call to Mind is a telepsychiatry service that allows people across Australia to access quality mental health care. They have a team of psychiatrists ranging in availability and speciality to best meet your needs. Consults are held on a video-conferencing platform so you can attend your appointment from anywhere.

Suggest an edit

Blue Knot Foundation

Blue Knot Helpline is a specialist service which support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them.
Suggest an edit

Beyond Blue

Beyond Blue provides mental health information and support for all Australians. Beyond Blue services includes:

  • Telephone support
  • Online chat
  • Email support
  • Online forums
Suggest an edit

1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

Suggest an edit
Quick Exit