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If you are in a domestic and family violence crisis, below is a list of crisis services, including local police, domestic violence police units, ambulance services, local hospital services, and fire and emergency services. If you cannot find local crisis support services for your area, you can find a list of state and national support services at the bottom of this page.

Tom Price District Hospital

Tom Price District Hospital provides an emergency services department.
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Tom Price State Emergency Service Unit

The SES can help you with:

  • Assisting with significant structural damage like collapsed roofs or ceilings
  • Making temporary emergency repairs to homes and buildings
  • Removing fallen trees that have damaged homes and cars
  • Sandbagging areas in danger of flooding
  • Pumping out flood water
  • Rescuing trapped or injured people, and helping people relocate if they are in danger
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St John Ambulance – Onslow

St John Ambulance is responsible for receiving all State-wide emergency triple zero (000) calls requiring ambulance attendance.

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Police – Paraburdoo

The Paraburdoo police cover Innawanga, Nanutarra, Paraburdoo and Rocklea.

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Police – Tom Price

The Tom Price police cover Karijini, Mount Sheila, Mulga Downs, Tom Price and Wittenoom. 

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Police – Onslow

Onslow police cover Onslow, Peedamulla, Talandji and Yannarie.

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Police – Pannawonica

Pannawonica police cover Cane, Fortescue, Hamersley Range and Pannawonica.

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Onslow Health Service

Onslow Health Service provides the following services:

  • Emergency Department
  • Six-bed medical inpatient unit with modern, single rooms
  • State-of-the-art telehealth and ICT links for access to a wide range of specialists
  • Purpose-built digital imaging department
  • Centre for child health, community mental health, physiotherapy, speech therapy, occupational therapy, community health nursing
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Onslow Volunteer Fire and Emergency Services

VFRS firefighters can help:

  • Combat fires
  • Contain hazardous material spills
  • Road crash rescue
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Paraburdoo Hospital

Paraburdoo Hospital provides an emergency department service.

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Pannawonica Volunteer Fire and Rescue Service

VFRS firefighters can help:

  • Combat fires
  • Contain hazardous material spills
  • Road crash rescue
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Department of Communities

The Department provides a range of child safety and family support services to Western Australian individuals, children and their families. They work with families to build safety around their children, enabling them to remain at home rather than being taken into care. Where this is not possible, the Department works with community sector organisations and foster carers to provide a safe and protective environment for these vulnerable children and young people.

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St John Ambulance Service – Tom Price

St John Ambulance is responsible for receiving all State-wide emergency triple zero (000) calls requiring ambulance attendance.

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State and National Crisis Support Services Services

Western Australia Police Force

If life is at threat, call 000 immediately. If you need to report a breach of a Family Violence Order, or require Police attendance, please call 131 444. Questions you may be asked:

  • The address where the incident is taking place.
  • Your name and telephone number.
  • The offender’s name, age and date of birth.
  • Are there any weapons involved? Are you able to describe them?
  • Are you the victim? If no, what’s the victim’s name?
If the incident is occurring while you are talking to the operator, stay on the telephone. Your safety is paramount to us.
 
Police can also issue a Police Order, help you to get a Restraining Order, find a refuge or alternative accommodation. They can also refer you to support agencies such as Crisis Care, counselling services and legal services such as the Legal Aid Domestic Violence Legal Unit. The police will take all measures possible to ensure the victim and children’s welfare and safety is not compromised. They are also committed to ensuring that the perpetrators are held accountable.
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Pets in Crisis

The Pets in Crisis program is a free service providing a temporary home for pets whose owners are experiencing immediate family and domestic violence. Pets are placed in a loving foster home while their owner seeks refuge or temporary accommodation of their own.
The service is available via a referral from a caseworker only. Pets in Crisis is open to all domestic pets, including cats, dogs and pocket pets (rabbits, guinea pigs, mice, etc.) for up to three months.
The scheme is not for emergency situations and the Pets in Crisis team is only available during normal business hours.
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Online Restraining Order Application

A restraining order is designed to prevent acts of family or personal violence. Having a restraining order allows the police to intervene on behalf of the protected person if the conditions are breached.
The online restraining order application service has been introduced for people seeking the protection of a restraining order to lodge their application without having to attend a court registry.
Police officers have the ability to issue a police order for up to 72 hours in certain circumstances. This order is a temporary restraining order that allows the protected person the ability to make an application to a court during normal business hours. Please contact the Western Australia Police Force on 131 444 if you require police assistance or 000 in an emergency.
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Sexual Assault Resource Centre

The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
 
SARC provides:
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault
• Counselling services for recent and past sexual assaults, rape and child sexual abuse
• Advice for health professionals about to see a patient following a sexual assault 
• Education and training for professionals 
 
SARC services are available to:
• People of all genders
• People 13 years of age and older 
• People affected by sexual assault, including rape and sexual abuse 
• Family members and partners of a person who has experienced sexual violence
 
To request a counselling appointment, telephone between 8:30am and 4:30pm.
(08) 6458 1828
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Youth Crisis and Emergency Services

The department of child protection and family support provide and fund a range of child safety and family support services throughout the state including mandatory reporting investigations and training, Working with Children Checks, fostering and adoption services, counselling and outreach programs, crisis accommodation, homelessness services, and emergency services support.

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Living Proud LGBTI: Crisis Support

Living Proud provides essential services to LGBTQI+ communities via counselling phone lines, health and wellbeing initiatives and community capacity building.

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Financial Counselling Network – Emergency Relief and Food Access Service

There are a number of community organisations throughout the state that provide emergency relief to people experiencing financial hardship, in the form of food vouchers, bill payment support and more. Emergency Relief assistance is available to support you if you:

  • are struggling to put food on the table
  • are facing overdue bills
  • have used  your savings to pay for daily expenses
  • have experienced a reduction in income

You may be eligible for emergency relief even if you’re not receiving Centrelink income support

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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
If you have concerns about a child’s wellbeing, please contact the Central Intake Team on 1800 273 889 or email cpduty@cpfs.wa.gov.au
Translating and interpreting services available on 13 14 50
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Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence
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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

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1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

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WA Poisons Information Centre

The WA Poisons Information Centre (WAPIC) is an emergency phone service to the states of Western Australia and South Australia and the Northern Territory providing management advice in cases of suspected poisoning and known poisonings. Advice is also provided on drug information and poisoning prevention.

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