Below is a list of counselling services, including domestic violence counselling services, youth counselling services, relationship counselling, family counselling and victims of crime and child witness services. If you cannot find local counselling services for your area, you can find state and national counselling support services at the bottom of this page.

Youth Focus – Albany

Youth Focus provides a friendly, confidential and professional service for young people in need of counselling and support. Services include:
 
Counselling
Education
Resources for parents
Individual placement support
Mentoring programs
Group-based therapy
 
 
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Great Southern Community Alcohol and Drug Service – Albany

The Great Southern Community Alcohol and Drug Service (GSCADS) team supports communities across the vast region from Walpole to Bremer Bay, and north to Kojonup, Katanning and Lake Grace as well as many places in between.

Our services are free, confidential and everyone is welcome.

Our services

  • Assessment and referral
  • Counselling and support for adults, youth and families
  • Counselling for people in the justice system including court diversion programs (diversion and cannabis intervention)
  • Needle and syringe program
  • Group counselling
  • Therapy programs including SMART Recovery and art groups
  • After hours counselling services by appointment
  • Support for people with both mental health and alcohol and other drug concerns
  • Shared care with other services
  • Outreach support
  • Support for local communities through prevention and community development activities
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Southern Aboriginal Corporation – Family Violence Prevention Service (FVPLS)

Provides assistance to Aboriginal adults and children who are victim/survivors of family violence and/or sexual assault. Provides:
  • Legal assistance
  • Counselling
  • Advocacy
  • Community Legal Education
  • Outreach to Cranbrook, Katanning and Kojonup.
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Salvation Army – Chaplains

Salvation Army chaplains are available from 10:00pm till 3:00am in popular night spots of Albany, if you need to chat, have a break or need assistance. 
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Relationships WA – 4families

4families is a free service that provides whatever support families and carers need, linking them to a variety of services to reduce family stress and enable children and young people to reach their full potential. They can provide:

  • Counselling and emotional support
  • Information and referrals
  • Psychosocial support and case work
  • Workshops, seminars and groups
  • Community development activities
  • Support for grandparents and carers
Focus is on prevention and early intervention by addressing issues that affect the mental and emotional well-being of children and young people.
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headspace Albany

headspace Albany supports young people 12 – 25 who are experiencing mild to moderate mental health concerns and/or substance use issues, and their family and friends.
headspace Albany is easy to access for young people and their families, with no referral required to use the services.
 
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Anglicare WA Albany – Child Sexual Abuse Therapy Service

The Child Sexual Abuse Therapy Service aims to reduce the harmful effects of sexual abuse on children and their future. The service assists children to manage trauma and educates them about social skills and strategies that enable them to be safe and establish non-abusive relationships.

Counselling is available for children and their non-offending family members. This includes:

  • Children up to the age of 18 who have suffered sexual abuse
  • Children up to the age of 18 who are exhibiting sexualised behaviours
  • Children up to the age of 18 who have committed sexual abuse against others
  • Non-offending siblings and carers who have been affected by the sexual abuse or behaviour of a child who has been referred to the service
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Anglicare WA Albany – Counselling

Counselling is offered by trained professionals who can assist with a wide variety of issues. Counselling can be provided to individuals, couples or families. Counselling is available at Anglicare sites across WA. They also offer telephone counselling for people who cannot attend in person, including those who live in rural or remote regions.

Some of the issues our counsellors can assist with include:

  • Self-confidence and self-esteem
  • Managing anger
  • Depression and feeling depressed
  • Sexuality and intimacy
  • Relationship issues
  • Grief and loss
  • Bereavement outreach
  • Children & young people suicide support
  • Family dynamics and conflict
  • Family and domestic violence
  • Being a new parent
  • parenting children
  • parenting adolescents
  • Workplace issues
  • Employee Assistance Program
  • LGBQTI individual and family support
  • Transitions (life, work, relationships)
  • Caring for a loved one with a disability
  • Caring for a loved one with a mental health issue
  • Caring for a loved one with a chronic illness
  • Impacts of Forced Adoption
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Amity Health – Mental Health Counselling

Amity Health provides counselling to address emotional or behavioural challenges, anxiety, depression, stressful life events and any situation which may impact your mental well-being. Self-referrals are accepted or see your GP to discuss if a Mental Health Care Plan may be appropriate for you.
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Albany Youth Support Association – Young House

Young House provides supported crisis accommodation for young people aged 15 to 25 years (with priority given to those under 20 years of age) who are homeless or at risk of homelessness.
Young House operates 24 hours a day, 7 days a week

Youth workers work to:

  • Develop independent living skills
  • Connect with education and employment opportunities
  • Move towards a return home (where possible) or independent living
  • Residents of Young House benefit from intensive case management, as well as referrals to and liaison with other agencies.
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Albany Women’s Centre – Anglicare WA

Albany Women’s Centre offers women, with or without children, affected by family and domestic violence a safe refuge and support services. There is a mobile Outreach Initiative which services Albany, Denmark and Mount Barker.
 
Services include:
  • Crisis accommodation
  • 24 hour on call service
  • Development of safety plans
  • Assistance and support
  • Information and advocacy
  • Referrals to other agencies
  • Links to housing, income, legal and medical services
  • Mobile Outreach support services
  • Coordinated crisis response
  • Client focused emotional and practical support
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State and National Counselling Services Services

Sexual Assault Resource Centre

The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
 
SARC provides:
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault
• Counselling services for recent and past sexual assaults, rape and child sexual abuse
• Advice for health professionals about to see a patient following a sexual assault 
• Education and training for professionals 
 
SARC services are available to:
• People of all genders
• People 13 years of age and older 
• People affected by sexual assault, including rape and sexual abuse 
• Family members and partners of a person who has experienced sexual violence
 
To request a counselling appointment, telephone between 8:30am and 4:30pm.
(08) 6458 1828
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Kids Helpline

Kids Helpline is Australia’s free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
 
• All young people are treated with respect
• All young people can choose the gender of the counsellor they speak to
• Young people are able to access the same counsellor if they wish to call back
No problem is too big or too small to call Kids Helpline about, including but not limited to: 
• Mental Health
• Physical Health
• Safety & Abuse
• Relationships & Sex
• Life issues
• Family & friends
• School & work
• eSafety
 
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LGBTIQ+ Violence Service

The LGBTIQ+ Violence Counselling Service is for:
  • Anyone in Australia who is from the LGBTIQ+ community who has recently or in the past experienced sexual domestic or family violence
  • Family members, friends and supporters of someone from the LGBTIQ+ community who has experienced sexual domestic or family violence
  • Others who may be impacted by violence targeted toward the LGBTIQ+ community, including professionals.
Their service provides:
  • Professional trauma counselling provided by counsellors who have completed specialist training provided by ACON
  • 24/7 telephone support
  • Information and referral to other services
  • Vicarious trauma support and debrief for professionals
They assist with:
  • Managing the impacts of sexual domestic and family violence
  • Talking to supporters
  • Information about seeking assistance from Police
  • Information on medical help
  • Safety planning
  • Referrals
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Ozhelp Foundation

OzHelp is here to help and you are not alone. Their support services are always confidential and they are here to discuss anything that is troubling you.
No information will be passed onto your employer or anyone else about you. Conversations are between you and OzHelp at all times.
Some of the concerns we can help with include:
• Not coping at work
• Having trouble with relationships
• Can’t sleep
• Feeling down
• Can’t shake your worries
• Parenting or co-parenting issues
• Drinking too much
• Gambling issues
• A friend you are worried about
• Financial issues
If you just need some advice or someone to talk to then that’s okay too.
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The WA AIDS Council – Counselling Services

The WA AIDS Council offers counselling to people living with or affected by HIV, as well as their friends and family and the broader LGBTIQIA+ community. They also offer youth counselling for the LGBTIQIA+ community.
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Carers WA

Carers Western Australia is dedicated to improving lives of family carers living in WA by providing counselling.

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Suicide Call Back

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Suicide Call Back Service services include telephone chat services, online chat and video chat.

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Samaritans

The Samaritans provides telephone counselling for all sorts of worries so that you can feel completely comfortable in sharing what you are going through. 
The volunteers are here for you – and aren’t afraid to talk abut sensitive and difficult subjects including, but not limited to:
 
• Relationship or family problems
• Loss and bereavement
• Financial worries or job-related anxiety
• School, college or study-related stress
• Illness – your own or someone you care for
• Addiction or substance abuse
• Thoughts of suicide
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Rurallink

Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues.

It is a confidential service that meets the needs of the community and delivering continuous care and support where needed. The service provides a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services.

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Qlife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Services are for LGBTI individuals, their friends and families, and health professionals in Australia.

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Parent and Family Drug Support Line

The Parent and Family Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone concerned about a loved one’s alcohol or drug use. Callers have the option to speak to an experienced parent volunteer.

The counsellor who answers your call can:

  • Listen to your concerns
  • Provide you with information about alcohol or drug use
  • Provide emotional support and professional advice
  • Offer to transfer you to a parent volunteer for peer support
  • Talk about support options for you and your loved one
  • Refer you to local services that can provide you and your family with ongoing support
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Mensline

MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.
MensLine Australia offers a range of ways to access their free, professional counselling and support services:
 
• Telephone
•Callback service – You may be eligible to receive up to six free telephone counselling sessions, scheduled at times to best suit your needs.
• Online chat counselling – text-based counselling available through the MensLine Australia website
• Video chat counselling – face-to-face counselling available through  Zoom Video Conferencing. 
• Assisted referrals
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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

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Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They offer telephone, online chat and text support services. Telephone service are available 24 hours a day, 7 days a week.
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Kidshelpline

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Kids Helpline counsellors are available 24 hours a day, 7 days a week, to talk to you. No problem is too big or too small to call Kids Helpline about.

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Gambling Help Online

Gambling Help is support for anyone affected by gambling. Services include:

  • Free 24/7 chat and email counselling and support services
  • Professional counsellors with expertise in problem gambling and online services
  • A stepping stone for further help-seeking, including telephone and face-to-face gambling services
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eheadspace

eheadspace offers online and telephone mental health support to young people aged 12-25 years and their families or friends. Young people may contact eheadspace if they need advice, are worried about their mental health or are feeling isolated or alone. eheadspace is not a crisis service
 
How eheadspace can help:
• If you are feeling down
• If you are feeling stressed
• If you are being bullied
• If you have concerns about drugs and alcohol
• Getting along with your family and friends
• Romantic relationships
• Questions about sex
• Questions about gender and who you are attracted to
• Getting advice about helping a friend
• Anything you want to talk about!
 
Group chats allow you to connect with other people like you. Led by a headspace professional, group chats explore a range of helpful topics.
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DVassist Telephone Counselling Service

The DVassist counselling service is available Monday to Saturday, from 8 am to 10 pm, via free call 1800 080 083 or webchat to anyone living in remote, regional, and rural Western Australia. We provide information and support for women, men and young people living in remote, regional, and rural Western Australia experiencing family and domestic violence.
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Dads in Distress

Free help for separated dads. Keeping dads alive and in their kids lives since 1999. Guaranteed 100% free, confidential and dad friendly. 
Services include:
 
• Support Helpline
• 24/7 Online Chat & Forum – Jump on to our Virtual Verandah, a private online platform allowing you to get & give help to dads nation-wide. 
• Online meetings; Talk live with dads just like you across Australia. All dads regardless of location are welcome to join any/ all online meetings.
• Physical Peer Support Groups
• Separation Checklist 
• External Support Links 
 
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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
If you have concerns about a child’s wellbeing, please contact the Central Intake Team on 1800 273 889 or email cpduty@cpfs.wa.gov.au
Translating and interpreting services available on 13 14 50
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Call to Mind

Call to Mind is a telepsychiatry service that allows people across Australia to access quality mental health care. They have a team of psychiatrists ranging in availability and speciality to best meet your needs. Consults are held on a video-conferencing platform so you can attend your appointment from anywhere.

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Blue Knot Foundation

Blue Knot Helpline is a specialist service which support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them.
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Beyond Blue

Beyond Blue provides mental health information and support for all Australians. Beyond Blue services includes:

  • Telephone support
  • Online chat
  • Email support
  • Online forums
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Anglicare WA – StandBy Suicide Response

The StandBy program is focused on supporting anyone who has been bereaved or impacted by suicide at any stage in their life, including:

  • Individuals
  • Families
  • Friends
  • Witnesses
  • First Responders
  • Service Providers

StandBy is accessible 24 hours a day, seven days a week, providing free face-to face and/or telephone support at a time and place that is best for each individual.

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1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

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