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Below is a list of mental health support services, including youth mental health support, community mental health programs, mental health organisations, hospital mental health services and mental health education programs. If you cannot find local mental health support services for your area, there is a list of state and national mental health support services at the bottom of this page, including those offering counselling and referral services.

Fellowship House – Richmond Wellbeing

Fellowship house is a community resource centre (a part of Richmond Wellbeing) which provides support to those impacted by mental distress, individuals as well as their families, carers and supporters. 
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Amity Health

Amity Health is a not-for-profit organisation delivering a range of allied health and community services for children and adults. Services offered include:

  • Aboriginal Health program
  • ATSI Wellbeing & Resiliency program
  • Integrated Team Care (ITC)
  • Allied Health Services – fee for service
  • Chronic Disease – Integrated Chronic Disease Care program
  • Communities for Children program
  • Mental Health – Integrated Primary Mental Health Care program
  • Visiting Medical Specialists
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headspace Albany

headspace Albany supports young people 12 – 25 who are experiencing mild to moderate mental health concerns and/or substance use issues, and their family and friends.
headspace Albany is easy to access for young people and their families, with no referral required to use the services.

PLEASE NOTE: headspace Albany is moving some services to screen to screen and phone-based delivery, in line with the recommendations around keeping safe physical distance. Some counsellors will be starting work from home next week, and where possible they ask that everyone accessing support think about getting in touch via phone or video conferencing.

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Albany Community Mental Health

WACHS Great Southern Mental Health Service (GSMHS) is a specialist service that provides acute mental health care for inpatient and community clients in the Great Southern region.

The community teams are located in Albany and Katanning and consist of triage, adult, older adult, youth, child and adolescent teams, all staffed by mental health professionals.

GSMHS employs Aboriginal mental health workers who assist the clinical team to provide culturally appropriate treatment.

Referrals are accepted from GPs and other health professionals. If urgent, clients may phone or self-present to Community Mental Health within office hours.

After Hours: Emergency service phone: RuralLink 1800 552 002 (Monday – Friday 4:30pm – 8:30am) 24 hour service on Saturday, Sunday and Public Holidays

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Albany Halfway House Association

Albany Halfway House Association support people living with a mental illness through supported short – medium term accommodation and outreach support in your home.

Albany Halfway House Association provides:

Recovery Program

  • A recovery coach can work on recovery goals

Community Supported Residential Units (CSRU) provide:

  • Single or Double units (double units have own ensuite bathroom)
  • Recovery coaches support with activities of daily living such as: housekeeping, budgeting, cooking, attending activities
  • Help with bill paying, shopping, social outings, attending appointments.
  • Linking in with GP’s, counsellors, employment services and more

Outreach Support:

  • Outreach Recovery Coaches visit you in your home or in the community to provide advocacy, support and assistance with your daily life and recovery goals.
  • Your GP, psychologist or other clinicians can refer you to Albany Halfway House Association.
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Neami Albany

Neami Albany is a short-term, mental health residential recovery service that offers either step up support (for people at risk of being admitted to a hospital) or a step down in support (for people leaving hospital but need extra support before moving back into the community).  Neami Albany is run by a team of Community Rehabilitation and Support Workers, Peer Support Workers, a Senior Practice Leader, AOD Worker and Service Manager with clinical supports and treatment available when required. The six-bed centre offers 24-hour support and a range of group and individual rehabilitation and recovery programs.

Eligibility

  • To be eligible for this service, participants need to be between 16 and 64 years and eleven months of age and:
  • Have a primary diagnosis of a mental health illness
  • Have a mental health case manager or treating clinician that will continue to take clinical responsibility for the individual during their stay
  • No longer require acute inpatient level mental health intervention and treatment, or
  • Are living in the community and require additional specialist mental health treatment and intervention to prevent the risk of further deterioration or relapse.
  • Don’t require care in an inpatient unit.
  • Voluntarily agree to participate in the recovery program, including those that might be on Community Treatment Orders (CTO).
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Albany Fellowship House – Richmond Wellbeing

The Albany based Community Resource Centre, Fellowship House can support you with access to a range of learning opportunities, social connection supports, and family and carer services.

Located close to the Albany CBD, Fellowship House is a place for anyone dealing with mental health distress to feel welcome, respected and believed in.

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Great Southern Community Alcohol and Drug Service – Palmerston Albany

Palmerston’s services are free and confidential.

What does Palmerston offer:

  • Information
  • One-to-one counselling
  • Family counselling
  • Residential rehabilitation
  • Preparation for our residential rehabilitation program
  • Group support
  • Support for people with both mental health and alcohol and other drug concerns
  • Counselling and support for clients involved with the law including court diversion programs and completing community based
  • Orders and complying with parole conditions
  • Continuing care for people who have completed a program and wish to stay connected with support for longer
  • Self-management and recovery (SMART) groups.
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State and National Mental Health Services Services

Regional Australia Institute – Rural Health Connect

Rural Health Connect is a website and app that links people in rural Australia to psychologists via video conferencing technology. Their site allows people to conduct sessions with psychologists from the privacy of their own home with no travel or wait time and no stigma.
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PsychHelp

PyschHelp offers a full range of telehealth based online psychological services across Australia. Their Psychologists are qualified and registered with a broad range of expertise. They provide a convenient, affordable, and confidential service for all clients with bulk billing also available

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Ozhelp Foundation

OzHelp is here to help and you are not alone. Their support services are always confidential and they are here to discuss anything that is troubling you.
No information will be passed onto your employer or anyone else about you. Conversations are between you and OzHelp at all times.
Some of the concerns we can help with include:
• Not coping at work
• Having trouble with relationships
• Can’t sleep
• Feeling down
• Can’t shake your worries
• Parenting or co-parenting issues
• Drinking too much
• Gambling issues
• A friend you are worried about
• Financial issues
If you just need some advice or someone to talk to then that’s okay too.
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Mental Health Emergency Response Line

Anyone experiencing or dealing with others experiencing mental health distress or crisis across regional and remote callers can reach RuralLink.
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SANE Help Centre

The SANE Help Centre provides counselling support, information and referrals to adults who identify as having a complex mental health issue, complex trauma or high levels of psychological distress. 
 
SANE services include:
• Telephone counselling
• Online chat service
• Email counselling 
• Support and community forums.
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Samaritans

The Samaritans provides telephone counselling for all sorts of worries so that you can feel completely comfortable in sharing what you are going through. 
The volunteers are here for you – and aren’t afraid to talk abut sensitive and difficult subjects including, but not limited to:
 
• Relationship or family problems
• Loss and bereavement
• Financial worries or job-related anxiety
• School, college or study-related stress
• Illness – your own or someone you care for
• Addiction or substance abuse
• Thoughts of suicide
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Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They offer telephone, online chat and text support services. Telephone service are available 24 hours a day, 7 days a week.
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Blue Knot Foundation

Blue Knot Helpline is a specialist service which support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them.
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Beyond Blue

Beyond Blue provides mental health information and support for all Australians. Beyond Blue services includes:

  • Telephone support
  • Online chat
  • Email support
  • Online forums
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Suicide Call Back

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Suicide Call Back Service services include telephone chat services, online chat and video chat.

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Rurallink

Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues.

It is a confidential service that meets the needs of the community and delivering continuous care and support where needed. The service provides a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services.

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Call to Mind

Call to Mind is a telepsychiatry service that allows people across Australia to access quality mental health care. They have a team of psychiatrists ranging in availability and speciality to best meet your needs. Consults are held on a video-conferencing platform so you can attend your appointment from anywhere.

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