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Below is a list of counselling services, including domestic violence counselling services, youth counselling services, relationship counselling, family counselling and victims of crime and child witness services. If you cannot find local counselling services for your area, you can find state and national counselling support services at the bottom of this page.

South West Refuge – Family and Domestic Violence Outreach Service

Confidential support for women and children experiencing domestic and family violence.
We assist with FVRO applications, Court support, Safety planning, Links to local service, Assessing risk, Advocacy, and Referrals to specialised counselling
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Youth Focus Bunbury

Youth Focus delivers frontline services and education programs which aim to reduce symptoms associated with suicide, depression, anxiety and self-harm, and build long-term mental wellbeing to help young people reach their full potential.
 
Services provided:
• Youth Counselling
• Education
• Group-based Therapy
• Mentoring
• Young Men’s Project
• Managing Anxiety
 
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Waratah – Children’s Domestic Violence Service

Waratah Children’s Domestic Violence Service (CDV) is designed to offer services to help children, young people and their families heal from the harmful psychological, emotional and social effects of domestic violence and abuse.
 
The service provides free, specialised counselling, support and therapeutic intervention services for:
• Children, young people and their families, who have witnessed or experienced family and domestic violence
• Children, young people and their families who are in circumstances where violence has occurred, or is likely to occur, in an intimate familial relationship
 
For out of hours help, advice and counselling 1800 737 732 
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Waratah – Family Abuse Intevention Service

The service provides free, specialised counselling, support, advocacy and therapeutic intervention for women aged sixteen years and over who are in circumstances where violence has occurred or is likely to occur in an intimate or familial relationship.

Women can access the service by either self-referring, by having another agency refer them, or by being referred by Department for Child Protection and Family Support.

 
For out of hours help, advice and counselling, please call 1800 737 732
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Waratah – Family Domestic Violence Coordinated Response Service

This service provides review and triages of Domestic Violence Incident Reports. This brief Intervention Model provides risk assessments, facilitates multi-agency case management on a needs basis and develops appropriate responses for families and individuals where incidences of family and domestic violence have occurred.
Family and Domestic Violence Coordinated Response Service is a Co-Location Response Model which includes the Department for Child Protection and Family Support and the WA Police; together, they form the Family and Domestic Violence Response Team.
 
For out of hours help, advice and counselling 1800 737 732.
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South West Women’s Health & Information Centre – Counselling

The South-West Women’s Health and Information Centre counselling service enables women to seek solutions in an understanding and supportive environment. Information and advice is available on all aspects of women’s health for free. Make an appointment to see a qualified nurse.
 
• Contraception
• Fertility Awareness
• Pregnancy Choices (including Unplanned Pregnancy, Terminations, Support)
• Menopause Issues
• Period Problems
• Any other health concerns you may have
 
They provide telephone, one to one or community education on women’s health topics. They are also able to do pregnancy testing and offer follow up support.
 
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Relationships WA – Bunbury

Relationships WA Bunbury provide relationship education courses, including:

  • Communication in Relationships
  • Healthy Conflict in Relationships
  • Parenting After Seperation
  • Self Worth – An Introduction
  • Stepfamilies: An Introduction
  • Supporting Your Anxious Child
  • Understanding Angry Emotions
  • Communication in Relationships
  • Communicate Effectively
  • Dads and Daughters
  • Fathering after Separation
  • Healthy Conflict in Relationships
  • Managing Anger (Men)
  • Parenting after Separation
     
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Relationship Australia – Bunbury Family Resource Centre

They can help by providing information about family relationships at all stages – forming new relationships, overcoming relationship difficulties or dealing with separation. They can also refer you to other services that can help.

If you are parents experiencing separation, they will talk with you to help you focus on your children’s needs and help you decide what to do next. They can also provide Family Dispute Resolution sessions with the other parent or family members to help you agree on parenting arrangements.

They can also provide joint sessions with the other parent or family members to help you agree on parenting arrangements. They provide information, referral and individual sessions free of charge.

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headspace Bunbury

If you are 12 to 25 and going through a tough time headspace Bunbury is here to help. Health professionals in headspace Centres around Australia can help with mental and physical health, alcohol and other drugs, and work and study. Visits are free and confidential.

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Centrecare – Bunbury Counselling and Family Support Service

Centrecare counselling is designed to provide you and your family with counselling, support, information, connection to other services and to assist you to build on your strengths as a parent/family. We will also assist you to develop your knowledge, skills and confidence to deal with life changes or crises as they occur.
 
The service provides:
• Home visits
• Case management
• Enhancing parenting skills and knowledge
• Counselling for parents and caregivers
• Parenting support
• Assistance to identify and manage changes
• Assistance with linking individuals and families into community support networks
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Centrecare – South West Housing Support Service

Centrecare’s Housing Support Service in the South West aims to support people who are having problems relating to alcohol and/or drug use to secure and maintain stable accommodation and avoid homelessness.
 
The service can assist you:
 
• to access and continue engagement with your specialist drug and/or alcohol services
• to access and maintain long term stable accommodation
• reconnect with your family including children if this is possible
• to budget more effectively and manage your finances
in accessing education, employment training opportunities, income entitlement, medical care etc.
• with support to attend groups and courses to improve relationships with others, life skills, gain confidence, and develop positive options for the future
• link with positive recreational and leisure activities; and
access counselling or other support services for you or others living with you if needed
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AccordWest – Trauma Counselling

Our Trauma Counselling program helps you come to terms with the time you’ve spent in prison, as well as treat any unresolved past traumas that are having a major negative impact on your life story.  
 
Through regular counselling sessions, therapeutic interventions and psychosocial education groups accessible both before and after your release, we will help you manage your past trauma related experiences and assist in making better choices in the future. With the support of a qualified and experienced trauma counsellor participants are provided a safe environment to process, accept and release trauma related symptoms.
 
Through Trauma Counselling you will actively work towards addressing:
• Anxiety
• Psychological and emotional pain
• Physical pain
• Improved sleeping, eating, and physical patterns of behaviour
• Increasing motivation towards achieving positive outcomes.
• Addictive alcohol and drug use
• Addictive behaviours and habits – for example, gambling, gaming, pornography
• Mental health related concerns
• Aggressive behaviours towards others – including partners 
• Intense negative thoughts, emotions, and behaviours which impact on our relationships with others
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AccordWest – Counselling

Accordwest services are individualised and are specifically tailored to meet an individual’s needs. It’s all about quality, clinical safety, flexibility and equality. They offer culturally appropriate services on behalf of the WA Primary Health Alliance (Primary Health Network) where you can access:

  • Early intervention
  • Counselling and psychotherapy
  • Connection to coordinated treatment and referral pathways
  • Referral to specialist services (e.g. residential rehabilitation)
  • Connection to other services that can help you (e.g. mental health, family reconnection, housing, domestic violence, training and education)
  • Safety and harm minimisation
  • Withdrawal management
  • Post treatment support and relapse prevention
  • Counselling support and education for males and females over the age of 13 who have been a victim of sexual or physical abuse, case management, care planning and coordination.
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State and National Counselling Services Services

Sexual Assault Resource Centre

The Sexual Assault Resource Centre (SARC) is the 24-hour emergency sexual assault (rape crisis) service in metropolitan Perth.
 
SARC provides:
• Emergency services including medical, forensic and counselling support, up to 2 weeks after a sexual assault
• Counselling services for recent and past sexual assaults, rape and child sexual abuse
• Advice for health professionals about to see a patient following a sexual assault 
• Education and training for professionals 
 
SARC services are available to:
• People of all genders
• People 13 years of age and older 
• People affected by sexual assault, including rape and sexual abuse 
• Family members and partners of a person who has experienced sexual violence
 
To request a counselling appointment, telephone between 8:30am and 4:30pm.
(08) 6458 1828
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Kids Helpline

Kids Helpline is Australia’s free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
 
• All young people are treated with respect
• All young people can choose the gender of the counsellor they speak to
• Young people are able to access the same counsellor if they wish to call back
No problem is too big or too small to call Kids Helpline about, including but not limited to: 
• Mental Health
• Physical Health
• Safety & Abuse
• Relationships & Sex
• Life issues
• Family & friends
• School & work
• eSafety
 
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LGBTIQ+ Violence Service

The LGBTIQ+ Violence Counselling Service is for:
  • Anyone in Australia who is from the LGBTIQ+ community who has recently or in the past experienced sexual domestic or family violence
  • Family members, friends and supporters of someone from the LGBTIQ+ community who has experienced sexual domestic or family violence
  • Others who may be impacted by violence targeted toward the LGBTIQ+ community, including professionals.
Their service provides:
  • Professional trauma counselling provided by counsellors who have completed specialist training provided by ACON
  • 24/7 telephone support
  • Information and referral to other services
  • Vicarious trauma support and debrief for professionals
They assist with:
  • Managing the impacts of sexual domestic and family violence
  • Talking to supporters
  • Information about seeking assistance from Police
  • Information on medical help
  • Safety planning
  • Referrals
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Ozhelp Foundation

OzHelp is here to help and you are not alone. Their support services are always confidential and they are here to discuss anything that is troubling you.
No information will be passed onto your employer or anyone else about you. Conversations are between you and OzHelp at all times.
Some of the concerns we can help with include:
• Not coping at work
• Having trouble with relationships
• Can’t sleep
• Feeling down
• Can’t shake your worries
• Parenting or co-parenting issues
• Drinking too much
• Gambling issues
• A friend you are worried about
• Financial issues
If you just need some advice or someone to talk to then that’s okay too.
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The WA AIDS Council – Counselling Services

The WA AIDS Council offers counselling to people living with or affected by HIV, as well as their friends and family and the broader LGBTIQIA+ community. They also offer youth counselling for the LGBTIQIA+ community.
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Carers WA

Carers Western Australia is dedicated to improving lives of family carers living in WA by providing counselling.

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Victim Support Service

The Victim Support Service provides free, confidential counselling and support services for all victims of crime. These services are provided by professional counsellors and trained volunteers. Services available to victims of crime include:

  • Counselling and Support
  • Providing information and referrals to other support services
  • Helping victims write a victim impact statement
  • Preparing and supporting victims during a court case
  • Helping victims obtain information on the status of police investigations
  • Providing support when making an application for a restraining order
  • Providing information about criminal injuries compensation
  • Helping victims understand their rights within the criminal justice system
  • Providing information on the status of convicted offenders in WA, through the Victim Notification Register
 
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Samaritans

The Samaritans provides telephone counselling for all sorts of worries so that you can feel completely comfortable in sharing what you are going through. 
The volunteers are here for you – and aren’t afraid to talk abut sensitive and difficult subjects including, but not limited to:
 
• Relationship or family problems
• Loss and bereavement
• Financial worries or job-related anxiety
• School, college or study-related stress
• Illness – your own or someone you care for
• Addiction or substance abuse
• Thoughts of suicide
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Mensline

MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.
MensLine Australia offers a range of ways to access their free, professional counselling and support services:
 
• Telephone
•Callback service – You may be eligible to receive up to six free telephone counselling sessions, scheduled at times to best suit your needs.
• Online chat counselling – text-based counselling available through the MensLine Australia website
• Video chat counselling – face-to-face counselling available through  Zoom Video Conferencing. 
• Assisted referrals
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Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They offer telephone, online chat and text support services. Telephone service are available 24 hours a day, 7 days a week.
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eheadspace

eheadspace offers online and telephone mental health support to young people aged 12-25 years and their families or friends. Young people may contact eheadspace if they need advice, are worried about their mental health or are feeling isolated or alone. eheadspace is not a crisis service
 
How eheadspace can help:
• If you are feeling down
• If you are feeling stressed
• If you are being bullied
• If you have concerns about drugs and alcohol
• Getting along with your family and friends
• Romantic relationships
• Questions about sex
• Questions about gender and who you are attracted to
• Getting advice about helping a friend
• Anything you want to talk about!
 
Group chats allow you to connect with other people like you. Led by a headspace professional, group chats explore a range of helpful topics.
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Dads in Distress

Free help for separated dads. Keeping dads alive and in their kids lives since 1999. Guaranteed 100% free, confidential and dad friendly. 
Services include:
 
• Support Helpline
• 24/7 Online Chat & Forum – Jump on to our Virtual Verandah, a private online platform allowing you to get & give help to dads nation-wide. 
• Online meetings; Talk live with dads just like you across Australia. All dads regardless of location are welcome to join any/ all online meetings.
• Physical Peer Support Groups
• Separation Checklist 
• External Support Links 
 
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Communicare Breathing Space Program

Communicare Breathing Space program is available to all men who have been abusive in their intimate partner or family relationship and are ready and willing to make long-term behavioural changes. Communicare’s therapeutic community provides men with up to six months of accommodation while they undertake an intensive therapeutic program including individual informal counselling and case management in their behaviour change journey.
 
Providing residents:
 
• Opportunities to reflect and be accountable for their behaviour and the choices they have made.
• A structured program which supports and encourages learning, offers alternatives and assists men’s capacity in understanding and taking responsibility for their violence, anger and abuse.
• An environment where access to information assists to develop positive strategies to resolve their difficulties.
• Referrals and links to services that meet the needs of each individual participant.
• An extended support service, counselling and assistance post the completion of the six month program for sustained behaviour change
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Blue Knot Foundation

Blue Knot Helpline is a specialist service which support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them.
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Beyond Blue

Beyond Blue provides mental health information and support for all Australians. Beyond Blue services includes:

  • Telephone support
  • Online chat
  • Email support
  • Online forums
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DVassist Telephone Counselling Service

The DVassist counselling service is available Monday to Friday, from 10 am to 7 pm, via free call 1800 080 083 to anyone living in remote, regional, and rural Western Australia. We provide information and support for women, men and young people living in remote, regional, and rural Western Australia experiencing family and domestic violence.

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1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

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Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence
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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
If you have concerns about a child’s wellbeing, please contact the Central Intake Team on 1800 273 889 or email cpduty@cpfs.wa.gov.au
Translating and interpreting services available on 13 14 50
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Suicide Call Back

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Suicide Call Back Service services include telephone chat services, online chat and video chat.

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Kidshelpline

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Kids Helpline counsellors are available 24 hours a day, 7 days a week, to talk to you. No problem is too big or too small to call Kids Helpline about.

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Qlife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Services are for LGBTI individuals, their friends and families, and health professionals in Australia.

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Rurallink

Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues.

It is a confidential service that meets the needs of the community and delivering continuous care and support where needed. The service provides a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services.

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Parent and Family Drug Support Line

The Parent and Family Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone concerned about a loved one’s alcohol or drug use. Callers have the option to speak to an experienced parent volunteer.

The counsellor who answers your call can:

  • Listen to your concerns
  • Provide you with information about alcohol or drug use
  • Provide emotional support and professional advice
  • Offer to transfer you to a parent volunteer for peer support
  • Talk about support options for you and your loved one
  • Refer you to local services that can provide you and your family with ongoing support
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Gambling Help Online

Gambling Help is support for anyone affected by gambling. Services include:

  • Free 24/7 chat and email counselling and support services
  • Professional counsellors with expertise in problem gambling and online services
  • A stepping stone for further help-seeking, including telephone and face-to-face gambling services
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Call to Mind

Call to Mind is a telepsychiatry service that allows people across Australia to access quality mental health care. They have a team of psychiatrists ranging in availability and speciality to best meet your needs. Consults are held on a video-conferencing platform so you can attend your appointment from anywhere.

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