Karratha Central Healthcare

Family medical care and Occupational Health services. Treatment and procedural areas with nursing support complete the centre’s offering. The centre offers GP appointments with some services bulk billed.

NorthWest Accountancy

A private accountancy firm based in Karratha NorthWest Accountancy can assist with Tax, Cashflow, Bookkeeping services, training, life coach & business coaching.

Pilbara Community Legal Service

The Financial Counselling service is offered to both high and low income earners. It is non-judgmental, confidential and free. Information, support and advocacy is provided to assist clients to address identified financial problems and manage financial situations more effectively.

PLCS Financial Counsellor’s assist with:

  • Helping to manage debts (rent, water, power, car loans etc.)
  • Mortgage Issues and negotiation due to financial hardship
  • Disputes with Creditors
  • Budget plans to assist with managing money more effectively
  • Information on consumer rights and obligations
  • Information on bankruptcy
  • Accessing superannuation for hardship relief
  • Government agency assistance (Centrelink, Housing Authority etc.)
  • Information on concession and rebate entitlements
  • Referrals to government or non-government services
  • Mortgage Issues and negotiation due to financial hardship
  • Disputes with Creditors

Yaadina – Family Support

The Service provides holistic support services to families through a range of workshops and community opportunities to assist them to develop life skills, reduce social isolation and provide practical assistance and referral to other services when required. Practical support includes attending meetings with clients, letter writing, advocacy, literacy numeracy programs and emergency relief. Workshops provide crèche facilities and focus on life skills, craft work and parenting programs eg: cooking, storytelling, fun play with children.

Anglicare WA Karratha – Domestic Violence Advocacy and Support Service

The Domestic Violence Advocacy and Support Service provides support and advocacy to adult victims of family and domestic violence, giving them a voice and support with agency referrals and counselling.

The support provided by this service includes:

  • Information about safe accommodation options
  • Referral to other relevant agencies
  • Advocacy on victim’s behalf to other agencies
  • Support with legal and court proceedings
  • Police liaison
  • Education and information about family and domestic violence
  • Emotional support

Yaandina Family Centre – Roebourne Youth Services

Roebourne Youth Services provides a safe, comfortable and fun drop in Centre where children and young people (aged 5-18 years) can relax and participate in a range of activities and programs. Over 300 children and young people participate each week in after school and school holiday programs. Activities include music, movies, craft, sport and recreation, life skills development, health and well-being programs. Healthy meals and snacks are provided.

The Base – Wickham

A dedicated youth space for 11-25year olds. The Base offers youth access to table tennis, computers, gaming stations and a pool table free of charge!

Mawarnkarra Health Service

Mawarnkarra Health Service provides medical services to Aboriginal and Torres Strait Islander people including:

  • Paediatrician (children’s health)
  • Obstetrics/Gynaecologist (for pregnant women)
  • Child and Maternal Health
  • Chronic Disease Management
  • General Physician
  • Respiratory (lungs)
  • Paediatric Cardiologist (children’s heart)
  • Endocrinologist (hormone doctor)
  • Integrated Team Care and PATS (Patient Journey) / Transport
  • Ophthalmologist (eye doctor)
  • Liver Clinic
  • Physiotherapy (help people move better)
  • Podiatry (feet)
  • Diabetes Education
  • Dietician
  • Psychologist
  • Dentist
  • Optometrist (eyes)
  • Audiologist (hearing/ears)

 

Mission Australia – Pilbara Family and Domestic Violence Coordinated Response Service

Pilbara Family & Domestic Violence Coordinated Response Service (CRS) assists victims of family and domestic violence who have had police attend an incident of family violence, which has resulted in a domestic violence incident report (DVIR). The CRS works alongside Western Australian Police, Child Protection and Family Support, and Department of Corrective Services, offering support to people at high risk of violence to build their safety, away from further abuse.

Pilbara Mental Health and Drug and Alcohol Service – Karratha

Pilbara Mental Health and Drug Service (PMHDS) provides specialist mental health and drug & alcohol services to the Pilbara region. Locally based, multi-disciplinary teams are located in the large centres across the Pilbara (Hedland, Karratha, and Newman). Outreach services are provided by each of these teams to surrounding towns, communities and remote areas.

Services are available for all ages.

Clients may self-present (without referrals), while referrals are accepted from a range of health professionals and other agencies.

Clinical Programs include:

  • Child and Adolescent Mental Health
  • Youth Mental Health
  • Aboriginal Mental Health
  • Adult Mental Health
  • Seniors Mental Health
  • Alcohol and Drug
  • Aboriginal Alcohol and Drug Programs

Referrals: The preferred referral method is through your General Practitioner, however there are other referral options:

  • Your General Practitioner (preferred option)
  • Crisis and emergency services
  • Other health services
  • Community agencies
  • Schools
  • Private Psychiatrists or other doctors
  • Yourself
  • A relative, carer or friend

The Youth Shed

The Youth Shed provides young people aged 11-25 years with a safe space and exciting and responsive youth programmes and events. The Youth Shed offers youth access to table tennis, computers, gaming stations and a pool table free of charge!

PCYC – Roebourne

Roebourne PCYC exists so that children and young people at risk in the Roebourne area have a safe place to go – somewhere they can feel at home, make friends and do things that young people should do.

Karratha Early Learning Child Care Centre

Karratha Early Learning Child Care Centre provides childcare to:

  • Nursery (0 – 2 Years)
  • Toddlers (2 – 3 Years)
  • Pre-Kindy (3-5 Years)
  • After School Care (5 – 12 Years)

Victim Support Service and Child Witness Service Karratha

The Victim Support Service provides free, confidential counselling and support services for all victims of crime. These services are provided by professional counsellors and trained volunteers. Services available to victims of crime include:

  • Counselling and Support
  • Providing information and referrals to other support services
  • Helping victims write a victim impact statement
  • Preparing and supporting victims during a court case
  • Helping victims obtain information on the status of police investigations
  • Providing support when making an application for a restraining order
  • Providing information about criminal injuries compensation
  • Helping victims understand their rights within the criminal justice system
  • Providing information on the status of convicted offenders in WA, through the Victim Notification Register

The Child Witness Service is a voluntary and free service available to children under 18 years of age who are to give evidence to a court. Trained staff can assist with:

  • Accessing services such as counselling, police, legal, medical and other relevant services
  • Working with the WA Police and the Director of Public Prosecutions and providing the child with up to date information as a matter progresses through the court system
  • Preparing a child for giving evidence in court and providing in court support
  • Helping a child to prepare a victim impact statement.

Yaandina – Counselling Service

This service provides counselling and healing support to children, young people (aged 5 – 18 years) and their families primarily affected by childhood sexual abuse in Roebourne and surrounding areas. The service offers a range of artistic therapies and other forms of counselling to assist children, young people and their families to process traumatic experiences, resolve conflict, manage behaviour and develop healthy coping skills. Referrals are required and the service is confidential.

Stellan Family Law

Stellan Family Law is a private law firm. The main areas of law for the practice are Family, Intervention/Restraining Orders, Wills and Estates, and Crime, Stellan Family Law has strong partnerships with lawyers in other areas and we are happy to discuss your particular matter.

Karratha Central Healthcare

Family medical care and Occupational Health services. Treatment and procedural areas with nursing support complete the centre’s offering. The centre offers GP appointments with some services bulk billed.

Salvation Army Karratha – Positive Lifestyle

A 10-week program focused on developing positive strategies to manage anger, grief and relationships.

REFAP Employment Services

Under the Community Development Program, future employees  benefit from a range of innovative and effective free services that give them the resources and guidance they need to succeed, such as:

  • support programs
  • education & training
  • community support
  • connecting job seekers in the Karratha region
  • workplace mentoring
  • hosted work placement
  • employer incentive scheme

EPIC Career Centres Programs

All services undertaken by EPIC through the Workforce Development Program are free and range from pre-employment assistance to Career Guidance as outlined below:

  • Pre-Employment Assistance
  • Researching, developing and formatting resumes
  • Provide information on how to access employment and training services in our region
  • Career Assistance
  • One on one Career Guidance
  • Career Planning
  • Examine what is required in the modern workplace
  • Assist clients the recognise the skills they will need to gain employment
  • Assistance with job applications
  • Referrals to training providers and other services
  • Access to online career development resources and tools
  • Workshops that improve skills and assist in looking for work; and
  • Computer & internet access for job seeking activities
  • Interview Preparation

State and National Services

Mensline

MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues. Mensline telephone support, online chat counselling

1800RESPECT

1800RESPECT is a national sexual assualt and domestic violence counselling service.

1800RESPECT provide support and counselling for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence.

They can be contacted by phone or online chat, 24 hours a day, seven days a week.

Suicide Call Back

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Suicide Call Back Service services include telephone chat services, online chat and video chat.

Beyond Blue

Beyond Blue provides mental health information and support for all Australiana. Beyond Blue services includes:

  • Telephone support
  • Online chat
  • Email support
  • Online forums

Lifeline

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They offer telephone, online chat and text support services. Telephone service are available 24 hours a day, 7 days a week.

Rurallink

Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues.

It is a confidential service that meets the needs of the community and delivering continuous care and support where needed. The service provides a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services.

Meth Helpline

The Meth Helpline is a confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s meth use.

eheadspace

eheadspace provides free online and telephone support and counselling to young people 12 – 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.

Alcohol and Drug Support Line

Confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use.

Pets in Crisis

The Pets in Crisis program offers a temporary home for pets from households experiencing family and domestic violence while their owner seeks refuge or temporary accommodation of their own.

This helps to alleviate some of the logistical stress of removing themselves and their loved ones from a dangerous home environment.

Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence

Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.

Entry Point Perth

Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options. For individuals and families based in regional Western Australia, they can:

  • provide information on accommodation and support options to assist people to seek their own accommodation
  • assess individual circumstances of people and families experiencing domestic violence and, if eligible, provide formal referrals to crisis accommodation and support options

The Job Shop

The Job Shop is a regional recruitment agency offering a range of employment options for temporary workers and Australian residents.

Australian Government – Services Australia

Support through payments and services while you are looking for work or doing approved studies to help you find and keep a job.

Communicare Breathing Space Program

Communicare Breathing Space offers a behaviour change program to men who have been abusive in their intimate partner and family relationships. Their therapeutic community provides men with up to six months of accommodation while they undertake an intensive therapeutic program including educational group work, individual counselling and case management. Group work includes:

  • Men Relating Safely (men’s behaviour change programs)
  • Understanding Anger, Aggression and Emotions
  • Dadworx (Parenting/Fathering)
  • Alcohol and Other Drugs (AOD) support

The program supports men to make changes in a secure and supported therapeutic setting.

Samaritans

The Samaritans is a Western Australian based not for profit organisation providing telephone counselling for all sorts of worries including:

  • Relationship or family problems
  • Loss and bereavement
  • Financial worries or job-related anxiety
  • School, college or study-related stress
  • Illness – your own or someone you care for
  • Addiction or substance abuse
  • Thoughts of suicide.

Kidshelpline

Kids Helpline is Australia’s only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Kids Helpline counsellors are available 24 hours a day, 7 days a week, to talk to you. No problem is too big or too small to call Kids Helpline about.

Gambling Help Online

Gambling Help is support for anyone affected by gambling. Services include:

  • Free 24/7 chat and email counselling and support services
  • Professional counsellors with expertise in problem gambling and online services
  • A stepping stone for further help-seeking, including telephone and face-to-face gambling services

Qlife

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country. Services are for LGBTI individuals, their friends and families, and health professionals in Australia.

Blue Knot Foundation

Blue Knot Helpline is a specialist service which support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them.

Aborginal Family Law Service

Legal help for Aboriginal and Torres Strait Islander people who have experienced domestic and family violence. They not only offer free legal services, but community education and early intervention and prevention programs as well.

Legal Aid WA

Legal Aid WA offers free or low-cost legal services to the community. Legal Aid WA services include infoline and infochat.

Women’s Legal Service WA

The Women’s Legal Service WA is a free community legal centre providing legal advice, support and advocacy to WA women experiencing disadvantage. They can assist women with:

  • Family law (parenting related matters, divorce and some property settlement matters through their Legal Clinic)
  • Family violence (identifying and responding to family violence and restraining order matters)
  • Protection and care (matters involving the Department of Communities Child Protection and Family Support Division)
  • Criminal injuries compensation (where it relates to family violence, assault or sexual assault).

Services Australia – Crisis Payment

To get this you must:

  • be eligible for an income support payment from us
  • be in severe financial hardship
  • have an extreme life change. You can get it if you:
  • are experiencing family and domestic violence
  • get out after 14 days from prison or psychiatric confinement as a result of an offence
  • are a Humanitarian Entrant into Australia for the first time
  • go through a natural disaster not covered by the Disaster Recovery Payment
  • are in Australia when the event occurred, and when you submit your claim
  • are eligible for an income support payment.

Services Australia – Farm Household Allowance

A payment for farming families in financial hardship.

To get this you must:

  • be a farmer or partner of a farmer, who spends a major part of your time and capital, working on the farm
  • meet the income and assets test limits
  • meet mutual obligation requirements. To get Farm Household Allowance (FHA) you must meet all the following:
  • be a farmer or partner of a farmer
  • be 16 years or older
  • contribute labour and capital to an Australian farm, or are the partner of a farmer who does
  • have income and assets below certain amounts
  • have had less than 4 years of FHA in the specific 10-year period.

National Debt Hotline

National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Their financial counsellors offer a free, independent and confidential service.

Your Toolkit

Your Toolkit is a free comprehensive online financial toolkit that is designed to help women facing domestic and family violence and financial abuse on their journey to more independent, confident and safe lives. Their website includes information on:

  • Centrelink and myGov account and support payments
  • Tools for managing your own finances (including budgeting and saving)
  • Financial assistance for living costs
  • Understanding financial areas such tax, superannuation, credit and insurance

MoneySmart

ASIC’s MoneySmart website is for all Australians – young or old, rich or poor, investing or paying off debt.

They offer free, independent guidance. They have smart tips on dealing with the ups and downs of life:

  • losing your job
  • having a baby
  • divorce or separation
  • buying a home
  • losing your partner
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