Pilbara Community Legal Service – Community Migrant Services

The Community Migrant Services are located in Karratha and South Hedland. It facilitates pathways to learning English, education and employment readiness. 
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 2 Leake St
    South Hedland, WA 6722
  • Phone 08 9140 1613
  • Email admink2@pcls.net.au
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Pilbara Community Legal Service – Karratha

PCLS has solicitors located in Karratha and Hedland. The legal service is provided to the people of the Pilbara and outreach is conducted on an at needs basis. 
 
The service is free and is specific in the following areas:
  • Property Settlement
  • Parenting
  • Divorce
  • Care and Protection
  • Family and Domestic Violence
  • Criminal Injuries Compensation
  • Wills and Deceased Estates (Limited Services)
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 15 Sharpe Ave
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Pilbara Community Legal Service – Financial Counselling

Financial Counselling services are offered to both high and low income earners. It services to the people of the Pilbara from all four offices in Karratha, Roebourne, Hedland and Newman. It is non-judgmental, free and confidential. Information, support and advocacy is provided to assist clients to address identified financial problems and manage financial situations more effectively.
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 2 Padbury St
    Roebourne, WA 6718
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Yaadina Sobering Up Centre

Designed to be a harm minimisation strategy for those who are affected by drugs and/or alcohol. 
The centre is a safe haven providing 14 beds for community members over the age of 18 years and helps men and women who are intoxicated and are at risk of harm or engaging in antisocial behaviour and is certified against the Standards for Culturally Secure practice. During their time at the centre every client is provided with a comfortable bed, freshly laundered clothes, a nutritious meal and are supervised by on duty staff who monitor their well-being.
While the centre does not supply counselling or medical attention it does act as a referral service for clients and will ensure that medical attention is provided by the Roebourne Hospital located just around the corner, should it be required. The centre works in conjunction with the Mingga Sobering Up Patrol.
No referral required to access this service.

 

  • Hours
    24 hours, 7 days. 
  • Address 54 Hampton Street
    Roebourne, WA 6718
  • Phone (08) 9172 4490
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Mission Australia – Alcohol and Other Drug Outreach Service

The Alcohol and Other Drug Outreach Service supports people aged 14 years and above, and their families, who are experiencing (or at risk of) issues associated with their alcohol and other drug use. The service provides case management and treatment interventions to the communities of Wickham, Onslow and Pannawonica in order to reduce harm and change behaviour before the use of alcohol and other drugs becomes entrenched or problematic. The service is culturally safe and also offers counselling, group work, and community education and awareness support.
Referrals – self, family, WA Country Health Service, local hospitals and medical services, schools, WAPOL, Department of Communities, Mission Australia community services and other local and community organisations.
  • Hours
    Monday to Friday: 8:30am - 4:30pm
  • Address 2/1 Sharpe St
    Karratha, WA 6714
  • Phone 08 9182 3600
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Pilbara Community Legal Service – Domestic Violence Advocacy and Victim Support Service Karratha

DVAVSS provides information, support, referrals and assistance in a secure and confidential setting where you are safe to tell your story. The service acts as an important tool to help overcome trauma, recover and rebuild life after abuse. DVAVSS provides assistance with:
 
• Providing information to clients about their rights, options, and the community resources available for them
• Safety planning- various strategies are discussed so a client can decide for themselves what strategies to use to reduce their future risk of abuse
• Violence Restraining Order applications
• Encouragement, empathy and respect with a non-judgmental approach and culturally sensitive support.
• Informal counselling can be through crisis intervention or casual conversation.
 
DVAVSS works closely with WA Police, Child Protection and Family Support, Family and Domestic Violence Response Team, Women’s Refuge, Safe House and the DV Lawyer at PCLS. By building a good relationship with other services, DVAVSS is able to provide a client centred service and address client needs by referring them for appropriate support.
  • Hours
    Monday to Friday: 8am - 4pm
  • Address 5/15 Sharpe Ave
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink@pcls.net.au
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Pilbara Community Legal Service – Keeping Women Safe

Keeping women safe program (KWS) is an early intervention and prevention strategy aimed to help women and their children from becoming homeless and improve safety following family and domestic violence (FDV). The program helps women to stay in their home or a home of their choosing, when it is safe an appropriate to do so.
In accordance with the multi-agency FDV approach, the PCLS Domestic Violence and KWS service work closely with the WA Police and Department of Child Protection and Family Support to reduce or manage the risk posed by the perpetrator and ensure women receive a coordinated response.
  • Hours
    Monday to Friday: 8am - 4pm
  • Address 7 Morse Court
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink@pcls.net.au
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Pilbara Community Legal Service – Housing Support

The housing support service supports and  assists clients to obtain secure, stable, and long term accommodation. Working closely with other services such as Department of Communities, the housing support service focuses on educating clients so they have the skills and knowledge to sustain and maintain their long term tenancy.
 
The housing support service is located in Karratha, Roebourne, South Hedland and Newman. The service focuses on 3 key strategies:
• Breaking the cycle of homelessness to help people get back on their feet, find stable accommodation and obtain employment;
• A better connected service system that will build more connected, integrated and responsive services that strive to achieve; and
• Sustainable housing, and improve economic and social participation of those at risk of homelessness.
  • Hours
    Monday to Friday: 8am - 4pm
  • Address 15 Sharpe Ave
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Pilbara Community Legal Service – Indigenous Advancement Outreach Program

The program provides outreach to Indigenous people across the Pilbara and travels to deliver family law services and advice in matters such as wills, deceased estates, assist widowed family members to apply for probate, estate planning, advice and representation on civil matters (not including family and domestic violence) and enduring powers of attorney and guardianship.
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 5/15 Sharpe Ave
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Pilbara Community Legal Service – Redress

Redress support workers are there to help survivors of sexual abuse understand the scheme, talk about feelings and guide them through the application process. The National Redress Scheme has been set up to help people who experienced sexual abuse in Australian institutions to gain access to counselling and a Redress payment. The scheme acknowledges the damage that has been done to people as children and holds institutions accountable. 
 
Redress Support Workers can:
 
  • Be someone to talk to
  • Give you information about the scheme and answer your questions
  • Help you fill out an application
  • Help you understand your Redress outcome
 
This free confidential service is located in Karratha, Roebourne and South Hedland office and services the whole of the Pilbara.
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 2 Padbury St
    Roebourne, WA 6718
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Pilbara Community Legal Service – Tenancy Advice and Education Service

The Tenant Advice and Education Service is delivered throughout the West and East Pilbara. The service advocates, supports and educates tenants seeking assistance to understand their rights and responsibilities in accordance with the Residential Tenancy Act. It helps tenants within the Pilbara to have a better understanding about renting in the private and non-private sector. The aim is to helps resolve issues when the tenant is unsure of what to do, assist tenants to negotiate with lessors, assist tenants to fill out forms, apply to the court and/or represent tenants in court.
 
Outreach services are provided to particularly vulnerable and marginal isolated community groups between the City of Karratha, Shire of Ashburton, Town of Port Hedland, Warralong Community and Marble Bar.
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 15 Sharpe Ave
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Pilbara Community Legal Service – Redress

Redress support workers are there to help survivors of sexual abuse understand the scheme, talk about feelings and guide them through the application process. The National Redress Scheme has been set up to help people who experienced sexual abuse in Australian institutions to gain access to counselling and a Redress payment. The scheme acknowledges the damage that has been done to people as children and holds institutions accountable. 
 
Redress Support Workers can:
 
  • Be someone to talk to
  • Give you information about the scheme and answer your questions
  • Help you fill out an application
  • Help you understand your Redress outcome
 
This free confidential service is located in Karratha, Roebourne and South Hedland office and services the whole of the Pilbara.
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 15 Sharpe Ave
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink@pcls.net.au
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Pilbara Community Legal Service – Disability Advocacy

The Disability Advocacy Service recognises there is a gap between people living disability in the Pilbara and the services available to them for advocacy, advice and support. The service is committed to improving the lives and opportunities for people with disability. The service has a solicitor dedicated to Disability Advocacy and can assist with any legal issues including:
 
  • Discrimination claims
  • Preparing or appealing a Disability Support Pension
  • Preparing or appealing a Carer Allowance claim
  • Appointing Power of Attorney, Guardian to make decisions for you
  • Making an advanced health directive
  • Eligibility for government benefits
  • Eligibility for NDIS
  • Elder abuse
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 15 Sharpe Ave
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Pilbara Community Legal Service – Housing Support

The housing support service supports and  assists clients to obtain secure, stable, and long term accommodation. Working closely with other services such as Department of Communities, the housing support service focuses on educating clients so they have the skills and knowledge to sustain and maintain their long term tenancy.
 
The housing support service is located in Karratha, Roebourne, South Hedland and Newman. The service focuses on 3 key strategies:
• Breaking the cycle of homelessness to help people get back on their feet, find stable accommodation and obtain employment;
• A better connected service system that will build more connected, integrated and responsive services that strive to achieve; and
• Sustainable housing, and improve economic and social participation of those at risk of homelessness.
  • Hours
    Monday - Friday: 8am - 4pm 
  • Address 2 Padbury St
    Roebourne, WA 6718
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Empowering People in Communities (EPIC) – Karratha

EPIC is a not for profit organisation operating in the Pilbara & Goldfields regions of Western Australia, who work to empower people with disability to break down barriers and engage in the community.
 
• NDIS services 
• Support for families and carers 
• Education and training 
• Career guidance 
• Community programs and workshops 
  • Hours
    Monday - Friday: 8:00am - 4:00pm
  • Address 22 Balmoral Rd
    Karratha, WA 6714
  • Phone 08 9185 0000
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Move Your Body Studio

Move Your Body Studio is a not for profit organisation who provide a range of all inclusive programs and services.
Services offered included:
• All Abilities sports 
• Social learning 
• Family Respite 
• NDIS services 
• health and wellbeing 
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Adult Migrant English Program – Karratha

The Adult Migrant English Program (AMEP) is a free service to help eligible migrants and humanitarian entrants with low English levels to improve their English language skills and settle into Australia, offered through a local service provider. Additionally, eligible candidates may receive distance learning (subject to criteria).
  • Address Hunt Way
    Karratha, WA 6714
  • Phone 131881
  • Phone 2 1300 215 391
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Pilbara Aged Care Assessment Team

The Pilbara Aged Care Assesment Team is a team of medical, nursing and allied health professionals who assess the physical, psychological, medical, restorative, cultural and social needs of frail older people and help them and their carers to access appropriate levels of support.
 
Based in South Hedland and services Karratha.
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Yaandina Community Services – Karratha Youth Services

Karratha Youth Services provide outreach programs and individual case management to strengthen the roles of young people (aged 12-18 years) through the development of life skills and experience. KYS partners with other agencies to deliver activities and outcomes at a co-located youth space operated by the City of Karratha three evenings a week and during school holidays. 
Transport and meals/snacks are supplied to young people participating in the programs.
  • Hours
    Monday to Friday: 8:30am - 4:30pm
  • Phone 0437 616 022
  • Phone 2 (08) 9182 1566
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Real Futures

A Vocational Training and Employment Centre and a Disability Employment Service provider.
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Quick Exit
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Over the past two years DVassist has been offering a telephone and webchat counselling service as part of a pilot project funded by the Commonwealth Government.

The project is now complete and consequently our counselling services are no longer operating as of Friday 21 October 2022.

For 24-hour confidential information, counselling and support for family and domestic violence please call
1800 Respect on 1800 737 732.

For crisis support, including referrals to women’s refuges, please call Women’s Domestic Violence Helpline on
1800 007 339.

If you are in immediate danger
please call 000.

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