Below is a list of options for accommodation, including refuges and safe houses, emergency housing, men’s and women’s shelters, and rent assistance. Additionally, the services directory lists local low cost and alternative accommodation options.

Since April 2019, new tenancy laws have been introduced that allow the termination of a lease within 7 days on the ground of domestic violence

If you cannot find local accommodation support services for your area, you can find state and national accommodation service providers at the bottom of this page, including those offering safe accommodation, rental assistance and tenancy advice.

Pilbara Community Legal Service – Keeping Women Safe

Keeping women safe program (KWS) is an early intervention and prevention strategy aimed to help women and their children from becoming homeless and improve safety following family and domestic violence (FDV). The program helps women to stay in their home or a home of their choosing, when it is safe an appropriate to do so.
In accordance with the multi-agency FDV approach, the PCLS Domestic Violence and KWS service work closely with the WA Police and Department of Child Protection and Family Support to reduce or manage the risk posed by the perpetrator and ensure women receive a coordinated response.
  • Hours
    Monday to Friday: 8am - 4pm
  • Address 7 Morse Court
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink@pcls.net.au
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Pilbara Community Legal Service – Housing Support

The housing support service supports and  assists clients to obtain secure, stable, and long term accommodation. Working closely with other services such as Department of Communities, the housing support service focuses on educating clients so they have the skills and knowledge to sustain and maintain their long term tenancy.
 
The housing support service is located in Karratha, Roebourne, South Hedland and Newman. The service focuses on 3 key strategies:
• Breaking the cycle of homelessness to help people get back on their feet, find stable accommodation and obtain employment;
• A better connected service system that will build more connected, integrated and responsive services that strive to achieve; and
• Sustainable housing, and improve economic and social participation of those at risk of homelessness.
  • Hours
    Monday - Friday: 8am - 4pm 
  • Address 2 Padbury St
    Roebourne, WA 6718
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Pilbara Community Legal Service – Tenancy Advice and Education Service

The Tenant Advice and Education Service is delivered throughout the West and East Pilbara. The service advocates, supports and educates tenants seeking assistance to understand their rights and responsibilities in accordance with the Residential Tenancy Act. It helps tenants within the Pilbara to have a better understanding about renting in the private and non-private sector. The aim is to helps resolve issues when the tenant is unsure of what to do, assist tenants to negotiate with lessors, assist tenants to fill out forms, apply to the court and/or represent tenants in court.
 
Outreach services are provided to particularly vulnerable and marginal isolated community groups between the City of Karratha, Shire of Ashburton, Town of Port Hedland, Warralong Community and Marble Bar.
  • Hours
    Monday - Friday: 8am - 4pm
  • Address 15 Sharpe Ave
    Karratha, WA 6714
  • Phone 08 9185 5899
  • Email admink2@pcls.net.au
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Salvation Army Karratha – Womens Refuge

The Salvation Army is dedicated to providing support to survivors of violence and their children through a variety of emergency responses such as refuge accommodation, and long-term support.
  • Hours 24 Hours, 7 Days
  • Phone (08) 9185 2807
  • Phone 2 (08) 9185 2148
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Salvation Army Karratha – Karratha Youth Accommodation Service

If you or someone you know are in need of Youth Accommodation, we may be able to help. We support every young person to reach his or her potential.
 
Due to COVID-19, many of their locations are operating differently to normal. Please call before visiting to ensure this location is open and able to assist you.
  • Hours 24 Hours, 7 Days
  • Address 2 Bond Place
    Karratha, WA 6714
  • Phone (08) 9144 1881
  • Phone 2 (08) 9185 2148
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Munga Tharndu Maya Women’s Refuge

Provides specialist homelessness services and short term crisis and refuge accommodation for women, with or without children, experiencing or at risk of homelessness due to family or domestic violence or other forms of crisis.

  • Hours
    24 Hours, 7 Days
  • Phone (08) 9182 0800
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Mawarnkarra Health Service – Social and Emotional Wellbeing

Mawarnkarra runs a number of social health programs and services. They offer the following health programs to our clients:

  • Tackling Indigenous Smoking program
  • Women’s Safe House
  • Alcohol & Nutrition program
  • Social and Emotional Wellbeing program
  • Environmental Health program
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Karratha backpackers – Parkby Lodge Backpackers

Parkby Lodge Backpackers Karratha offers budget shared accommodation for women, men & couples. Centrally located; only five minutes’ walk to Centro Shopping Centre and only five minutes’ drive to the Light Industrial Area (“LIA”). Facilities include Kitchen, Lounge, Dining, Bathrooms, Laundry and Courtyard. All rooms Air Conditioned Free WiFi, Free Foxtel & Free Sunday BBQ. Airport Shuttle Available upon request.

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Find alternative accommodation in Karratha

Find alternative accommodation in Karratha by visiting the Karratha Tourism and Visitor Centr.e

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Department for Communities, Child Protection – Karratha

The Department provides a range of child safety and family support services to Western Australian individuals, children and their families. Contact them for assistance to access emergency accommodation and for other family supports.
  • Hours Monday-Friday 9:00am-5:00pm
  • Address 20 Sharpe Ave
    Karratha, WA 6714
  • Phone (08) 9185 0200
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State and National Accommodation Services Services

Women’s Domestic Violence Helpline

The Women’s Domestic Violence Helpline is a state wide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence. This includes:

  • Phone counselling
  • Information and advice
  • Referral to local advocacy, support services, and safe accommodation if required
  • Support in escaping situations of family and domestic violence
  • Hours 24 hour, 7 days
  • Phone (08) 9223 1188
  • Phone 2 1800 007 339
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WAConnect

WAConnect is a free directory for service providers, and people looking for assistance. Users can search for food relief, financial counsellors, and emergency accommodation, among other services, and get a list of services that can provide assistance in the location that is convenient.
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Pets in Crisis

The Pets in Crisis program is a free service providing a temporary home for pets whose owners are experiencing immediate family and domestic violence. Pets are placed in a loving foster home while their owner seeks refuge or temporary accommodation of their own.
The service is available via a referral from a caseworker only. Pets in Crisis is open to all domestic pets, including cats, dogs and pocket pets (rabbits, guinea pigs, mice, etc.) for up to three months.
The scheme is not for emergency situations and the Pets in Crisis team is only available during normal business hours.
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Men’s Domestic Violence Helpline

The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about becoming violent or abusive. The service can provide:

  • telephone counselling
  • information and referral to ongoing face to face services if required

Information and support is also available for men who have experienced family and domestic violence

  • Hours 24 hours, 7 days
  • Phone (08) 9223 1199
  • Phone 2 1800 000 599
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Homeless Advisory Service

The Homeless Advisory Service provides information to primary and secondary homeless people that will assist them to seek their own accommodation.
 
The Advisory Service also takes calls from people who have shelter but do not have their own tenancy or lodgings.  In these cases the Homeless Advisory Service encourages clients to obtain bond assistance and to seek private rental accommodation.  Clients are given information about public and community rental housing through the Department of Housing and how they can apply for priority assistance.
  • Hours
    Monday to Friday, 9.00am to 5.00pm 
  • Phone 1800 065 892
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Entry Point Perth

Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options. For individuals and families based in regional Western Australia, they can:

  • provide information on accommodation and support options to assist people to seek their own accommodation
  • assess individual circumstances of people and families experiencing domestic violence and, if eligible, provide formal referrals to crisis accommodation and support options
  • Hours Monday-Friday 9:00am-7:00pm Saturday 9:00am-5:00pm
  • Phone 1800 124 684
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Crisis Care Helpline

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. Call the Crisis Care Helpline when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • You are homeless.
If you have concerns about a child’s wellbeing, please contact the Central Intake Team on 1800 273 889 or email cpduty@cpfs.wa.gov.au
Translating and interpreting services available on 13 14 50
  • Hours 24 Hours, 7 Days
  • Phone (08) 9223 1111
  • Phone 2 1800 199 008
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