Below is a list of financial services, including financial counselling, planning and advice services. If you can’t find local financial support services for your area, there is a list of state and national financial support services at the bottom of this page.

Northam Service Centre

Services staff can help you with:

  • Centrelink

Services you can access using self-service terminals:

  • Medicare
  • Centrelink
  • Child Support
  • Hours Monday-Friday 8:30am-4:30pm
  • Address 89 Fitzgerald Street
    Northam, WA 6401
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No Interest Loan Scheme

No Interest Loans (NILS) provide individuals and families on low incomes with access to safe, fair and affordable credit.
 
Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.
 
Am I eligible?
• I have a Health Care Card / Pension Card or earn less than $45,000 a year after tax ($60,000 for couples or people with dependants)
• I have lived at my current or previous address for at least 3 months
• I can show that I have a capacity to repay the loan
  • Phone 13 64 57
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Ngunga Women’s Group – Financial Counselling

NWG offers:
 
  • Financial counselling
  • Financial Capabilities
  • Mobile playgroup
  • Art & Craft
  • Ngunga Op- shop
  • Hours
    Monday-Friday 8:00am-4:30pm
  • Address 25 Stanley Street
    Derby, WA 6728
  • Phone (08) 9193 1455
  • Email gm@ngunga.com.au
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National Debt Hotline

National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Their professional financial counsellors offer a free, independent and confidential service. 
 
The website provides information on:
• Your rights
• Risk of using credit
• Managing your debt
• Seeking extra funds
• Extreme financial difficulties 
 
Live chat with a financial counsellor Weekdays 9:30am – 4:30pm. You can send a message outside these hours and a financial counsellor will get back to you.
 
  • Hours
    Monday - Friday: 9:30am - 4:30pm
  • Phone 1800 007 007
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MoneySmart

We’re committed to helping Australians of all ages, backgrounds and incomes to increase their financial well-being and build a better life. The website provides guidance on:
 
• Banking and Budgeting
• Loans, Credit and Debt
• Investing and Planning
• Super and Retirement
• Insurance
  • Phone 1300 300 630
  • Phone 2 03 5177 3999
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Mission Australia – Emergency Relief

Emergency relief helps people to address their immediate basic needs in times of financial crisis or hardship through material or financial aid (e.g. vouchers, clothes and food parcels). Support is offered in a way that maintains the dignity of individuals and families and encourages self-reliance. As well as financial and material support, we also link people with services in the community to help them address the challenges that are affecting their financial wellbeing.

Emergency Relief is available every Tuesday morning in Geraldton and Carnarvon as well as every Thursday morning in Geraldton by appointment only. Please telephone at 8:00am on the day Emergency Relief is available to arrange an appointment.

  • Hours Tuesday, Thursday 9:00am-11:00am
  • Address 94 Chapman Road
    Geraldton, WA 6530
  • Phone (08) 9921 5441
  • Phone 2 (08) 9941 4260
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Marra Worra Worra Fitzroy Financial Counselling

The Fitzroy Financial Counselling Service provides a range of help to members such as providing financial support and counselling services to individuals with regard to:
 
  • Banking
  • Tax
  • Small loans
  • Saving needs
  • Accounting services and Budgeting
  • Financial Community Management (networking with other agencies)
  • Superannuation enquiries and payout
  • Negotiation with creditors – loans and credit cards
  • NILS loans (all banking issues)
  • Referrals – legal advice to provide information, DCP, Police Centrelink
  • Water Corp – paying debt and providing education to reduce water bills
  • Department of Corrections – helping clients with family on parole
  • Hours
    Tuesday, Wednesdays 8:00am-4:30pm
    Thursday open half days
  • Address 158 Great Northern Highway
    Fitzroy Crossing, WA 6765
  • Phone 0488 440 932
  • Email kerry.morris@mww.org.au
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Male & Co. Financial Services

Male & Co. is a private financial service in Broome that can assist you in:

  • Wealth creation strategies
  • Superannuation:
  • Self managed, corporate and personal
  • Personal wealth protection
  • Investment strategies
  • Savings and debt management strategies
  • Debt recycling
  • Business solutions
  • Social security entitlements
  • Retirement planning
  • Estate planning Budget & Cashflow
  • Management Superannuation
  • Management Taxation
  • Accounting Personal Insurance
  • Hours Monday-Friday 8:00am-4:30pm
  • Address 2 Short Street
    Broome, WA 6725
  • Phone (08) 9192 7010
  • Email reception@malenco.com.au
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Kimberley Employment Services – Money Management

Money management services provide practical and essential support to assist local people build longer-term capability to manage their money better and increase financial resilience. The money management service focuses on:

  • Deliver education and intensive coaching in financial literacy and budgeting;
  • Provide use of tools to implement individual and family budgeting and savings, and debt management plans including on-going budget monitoring;
  • Organise related family support and referrals;
  • Assist with accessing financial institutions and financial services information;
  • Deliver education and information sessions relating to Money Management services that meet local community need;
  • Deliver approved money management courses to improve participants understanding of how to manage their money, plan for the future and find out what services are available to them.
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Kimberley Community Legal Services – Financial Help

Financial Counselling:

How can KCLS help?

  • Complete a budget with you;
  • Contact other services and agencies to confirm your bills and debts;
  • Call Horizon Power if you are struggling to pay your power bill, and you want Horizon Power to approve you for a government payment towards your bill: the Hardship Utilities Grant Scheme (HUGS);
  • Apply for some of your debts to be forgiven because of your hardship; and
  • Deal with debt collectors.

Centrelink:

How can KCLS help?

  • Arranging Centrepay deductions to pay bills and rent
  • helping you understand payments and confirm your entitlements
  • Appealing Centrelink decisions you do not agree with
  • Talking to you about Centrelink in your community

 

  • Hours Monday-Friday 8:30am-4:30pm
  • Address 4 Papuana Street
    Kununurra, WA 6743
  • Phone 1800 686 020
  • Phone 2 (08) 9169 3100
  • Email office@kcls.org.au
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