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Below is a list of financial services, including financial counselling, planning and advice services. If you can’t find local financial support services for your area, there is a list of state and national financial support services at the bottom of this page.

Communicare Geraldton – ParentsNext

ParentsNext is a pre-employment program aimed at parents with young children. The program works with parents in assisting them to identify and reach their education and employment goals.

Support through ParentsNext might include:

  • Help with finding a course or work experience
  • Putting you in touch with other parents
  • Help with arranging financial support for childcare and study, and if available, access to wage subsidies
  • Help with skills such as writing a resume and job interview practice
  • Connecting you with local services including for domestic and family violence, counselling and emotional support.

Financial Solutions Geraldton

Financial Solutions Geraldton advisers experience in the following:

  • Advice on Ownership Structures
  • Retirement Planning
  • Personal and Business Risk Insurance
  • Superannuation
  • Responsible Asset Class Investing
  • Redundancy
  • Centrelink and Social Security Benefits
  • Estate Planning

Geraldton Greenough Financial Services

Provide a full range of financial planning, taxation and legal services. These include investments, risk insurance, superannuation and self-managed superannuation, estate planning, retirement and aged care planning, business advice and inter-generational financial planning.

Regional Alliance West – Financial Assistance

This Service provides free information, options and support to those who are experiencing difficulties with money.

Financial Counsellors can:

  • Help to organise a budget
  • Explain what to do if you can’t pay bills, debts or fines
  • Assist with working out payment arrangements with creditors
  • Inform you of Government assistance and entitlements
  • Advocate for you if you want to challenge a decision that affects you
  • Explain options regarding bankruptcy
  • HUGS – Hardship Utility Grant Schemes

This service does not provide financial advice in regards to investments.

Regional Alliance West – MoneyBusiness

Our workers can support community members and their families with money management.

They can help you to:

  • Work out your money goals
  • Create a budget
  • Put money aside for special occasions
  • Understand banking and finance
  • Use the Internet to manage your money

Salvation Army Geraldton – Doorways (Emergency Relief)

If you find yourself in difficult circumstances, you can access short-term financial assistance in the form of food parcels and vouchers.

Mission Australia – Emergency Relief

Emergency relief helps people to address their immediate basic needs in times of financial crisis or hardship through material or financial aid (e.g. vouchers, clothes and food parcels). Support is offered in a way that maintains the dignity of individuals and families and encourages self-reliance. As well as financial and material support, we also link people with services in the community to help them address the challenges that are affecting their financial wellbeing.

Emergency Relief is available every Tuesday morning in Geraldton and Carnarvon as well as every Thursday morning in Geraldton by appointment only. Please telephone at 8:00am on the day Emergency Relief is available to arrange an appointment.

Geraldton Service Centre

Services staff can help you with:

  • Medicare
  • Centrelink

Services you can access using self-service terminals:

  • Medicare
  • Centrelink
  • Child Support

Regional Alliance West – Emergency Relief

If you are a Geraldton resident and have an emergency that can be solved with a small payment, we may be able to assist.

Emergency Relief can be used for:
• Food
• Accommodation
• Utilities
• Medical
• Other

Desert Blue Connect – Chrysalis House Women’s Refuge

Chrysalis House Women’s Refuge provides safe and supported accommodation for women with or without children who are escaping family violence or are at risk of being homeless as a result of crisis.

Services include:

  • Safe, secure crisis accommodation for up to three weeks
  • Development of safety plans
  • Practical and emotional assistance and support
  • Outreach support services
  • Information and advocacy
  • Referrals to other agencies
  • Links to housing, income, legal and medical services

Chrysalis House also provides services for children. A child support worker works with children to reduce the harmful effects of family violence, including availability of crèche services. Chrysalis House can accommodate children and youth up to the age of 18 years with appropriate recreation activities available.

Sun City Christian Centre

Emergency relief in the form of:

  • Food, clothing, furniture and household items distribution.
  • Accommodation
  • Rehabilitation facilities
  • Other social welfare services including training programs, life skills courses for people at risk and financial training, e.g. budgets.
  • Caring for the welfare of individuals and groups in the local community and overseas

State and National Financial Services

Australian Government – Services Australia

Support through payments and services while you are looking for work or doing approved studies to help you find and keep a job.

Services Australia – Crisis Payment

To get this you must:

  • be eligible for an income support payment from us
  • be in severe financial hardship
  • have an extreme life change. You can get it if you:
  • are experiencing family and domestic violence
  • get out after 14 days from prison or psychiatric confinement as a result of an offence
  • are a Humanitarian Entrant into Australia for the first time
  • go through a natural disaster not covered by the Disaster Recovery Payment
  • are in Australia when the event occurred, and when you submit your claim
  • are eligible for an income support payment.

Services Australia – Farm Household Allowance

A payment for farming families in financial hardship.

To get this you must:

  • be a farmer or partner of a farmer, who spends a major part of your time and capital, working on the farm
  • meet the income and assets test limits
  • meet mutual obligation requirements. To get Farm Household Allowance (FHA) you must meet all the following:
  • be a farmer or partner of a farmer
  • be 16 years or older
  • contribute labour and capital to an Australian farm, or are the partner of a farmer who does
  • have income and assets below certain amounts
  • have had less than 4 years of FHA in the specific 10-year period.

National Debt Hotline

National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Their financial counsellors offer a free, independent and confidential service.

Your Toolkit

Your Toolkit is a free comprehensive online financial toolkit that is designed to help women facing domestic and family violence and financial abuse on their journey to more independent, confident and safe lives. Their website includes information on:

  • Centrelink and myGov account and support payments
  • Tools for managing your own finances (including budgeting and saving)
  • Financial assistance for living costs
  • Understanding financial areas such tax, superannuation, credit and insurance

MoneySmart

ASIC’s MoneySmart website is for all Australians – young or old, rich or poor, investing or paying off debt.

They offer free, independent guidance. They have smart tips on dealing with the ups and downs of life:

  • losing your job
  • having a baby
  • divorce or separation
  • buying a home
  • losing your partner

WAConnect

WAConnect is an online directory where users can search for food relief, financial counsellors and emergency accomodation among other services.

No Interest Loan Scheme

No Interest Loans (NILS) provide individuals and families on low incomes with access to safe, fair and affordable credit.

Loans are available for essential goods and services such as fridges, washing machines, car repairs and medical procedures for up to $1,500. Repayments are set at an affordable amount over 12 to 18 months.

Eligibility:

  • Health Care Card/ Pension Card or earn less than $45 000 a year after tax ($60 000 for couples or people with dependants)
  • Lived at current or previous address for at least 3 months
  • Capacity to repay the loan

StepUp Loans

StepUp is a low interest loan for people on low incomes who have difficulty accessing credit from a bank. You can borrow from $800 – $3,000 with up to three years to pay it back. There are no fees. Loans can be used for items such as:

  •  Secondhand cars or repairs
  • White goods
  • Furniture
  • Computers
  • Vocational Education
  • Medical Expenses

*Loans cannot be used for cash, debt consolidation, holidays or bills

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